BMW of Fairfax Body Shop


Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5

1505 Reviews

91% Would Recommend
Latest Review 4 days ago
Samuel G. on 01/12/2016
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Samuel said they did a great job on his vehicle. He really appreciates the fact that they picked up the extra cost from the insurance company.
Category: Collision
Service Date: 01/07/2016
Review Created: 01/12/2016
This review was collected via phone interview by Customer Research Inc.
Orlando R. on 12/31/2015
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Orlando said they did a good job.
Category: Collision
Service Date: 12/22/2015
Review Created: 12/31/2015
This review was collected via phone interview by Customer Research Inc.
Thomas A. on 12/31/2015
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Thomas said this business did a great job on the repair of his vehicle and it looked good. His vehicle was delayed by two days, but it was because they found some additional damage. This was okay by him because they worked hard and got it done before he went on vacation.
Category: Collision
Service Date: 12/28/2015
Review Created: 12/31/2015
This review was collected via phone interview by Customer Research Inc.
Emmanuel B. on 12/30/2015
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Emmanuel said the employees at this business were very good at providing service, very proficient, and kept him informed through the whole process. He would absolutely recommend them to others. He chose them because they were near the service facility where he had taken his vehicle for service.
Category: Collision
Service Date: 12/22/2015
Review Created: 12/30/2015
This review was collected via phone interview by Customer Research Inc.
Gerald P. on 12/30/2015
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Gerald said he was very satisfied with every aspect. He wanted to have a BMW repair facility for his vehicle not a third party business.
Category: Collision
Service Date: 12/18/2015
Review Created: 12/30/2015
This review was collected via phone interview by Customer Research Inc.
Reza L. on 12/30/2015
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Reza said this business provided great service. The staff was very polite, professional and provided a good loaner vehicle. He said there was a delay of a few days due to parts, but this was not a problem.
Category: Collision
Service Date: 12/21/2015
Review Created: 12/30/2015
This review was collected via phone interview by Customer Research Inc.
Carlos F. on 12/30/2015
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Carlos said Henri was very professional and helpful. He chose this business because they specialize in BMW body repair.
Category: Collision
Service Date: 12/23/2015
Review Created: 12/30/2015
This review was collected via phone interview by Customer Research Inc.
Jerry S. on 12/29/2015
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Jerry said this business did a great job on the repair of his vehicle. They had good follow up and it is good to see in this competitive world that people still pay attention to detail. His only issue he had was the interior of his vehicle has a strong paint smell.
Category: Collision
Service Date: 12/21/2015
Review Created: 12/29/2015
This review was collected via phone interview by Customer Research Inc.
Yusef N. on 12/27/2015
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Spoke with Joseph. He said this was the second time he has used this business. They did a good job, just like the first time.
Category: Collision
Service Date: 12/21/2015
Review Created: 12/27/2015
This review was collected via phone interview by Customer Research Inc.
Ting L. on 12/24/2015
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Ting said this business was really nice from the beginning. From the person that gave her the estimate to Linda, they were all very helpful. They gave her prompt service on the status of her vehicle. She likes that she was kept in the loop. There was a one day delay on her vehicle, but it was not their fault, it was the insurance company. She had to wait for them to come out and do their estimate.
Category: Collision
Service Date: 12/21/2015
Review Created: 12/24/2015
This review was collected via phone interview by Customer Research Inc.
Shangwu Q. on 12/24/2015
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Shangwu said the business provided very good service.
Category: Collision
Service Date: 12/21/2015
Review Created: 12/24/2015
This review was collected via phone interview by Customer Research Inc.
Wayne H. on 12/24/2015
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Wayne said the employees at this business did a good job providing service. They were prompt and communicative.
Category: Collision
Service Date: 12/21/2015
Review Created: 12/24/2015
This review was collected via phone interview by Customer Research Inc.
Shamim T. on 12/22/2015
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Spoke with Lee. He said that this business was very professional and did a good job replacing the parts.
Category: Collision
Service Date: 12/14/2015
Review Created: 12/22/2015
This review was collected via phone interview by Customer Research Inc.
Willie J. on 12/22/2015
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Willie said this business did a very good job. The staff was very courteous and professional.
Category: Collision
Service Date: 12/11/2015
Review Created: 12/22/2015
This review was collected via phone interview by Customer Research Inc.
Abhishek S. on 12/21/2015
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Abhishek said he did not have any issues with this business.
Category: Collision
Service Date: 12/14/2015
Review Created: 12/21/2015
This review was collected via phone interview by Customer Research Inc.
Xiao C. on 12/21/2015
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Xiao said this business did a wonderful job on the exterior work of her vehicle. She said Susie was very knowledgeable, and gave really good customer service. Someone was inside of her vehicle and messed up her panel. She asked why this happened because the repair work was for the bumper, but was not given an answer. She was very dissatisfied that the business could not tell her who was inside the vehicle and for what reason.
Category: Collision
Service Date: 12/11/2015
Review Created: 12/21/2015
This review was collected via phone interview by Customer Research Inc.
Geir L. on 12/16/2015
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Geir said this business completed his vehicle on time, they kept him informed daily on the progress of the repairs, and the quote given was accurate. The only issue he ran into was, he had received a phone call a couple days after dropping the rental vehicle off, warning him that he may be charged extra days of having the vehicle. Itt was not in his possession because it was left at this business, but they had not turned it in.
Category: Collision
Service Date: 12/11/2015
Review Created: 12/16/2015
This review was collected via phone interview by Customer Research Inc.
Trung V. on 12/16/2015
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Trung said everything was excellent and it was done in an appropriate time.
Category: Collision
Service Date: 12/07/2015
Review Created: 12/16/2015
This review was collected via phone interview by Customer Research Inc.
Catherine L. on 12/14/2015
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Catherine said the employees of this business did great work on her vehicle and were very communicative in keeping her updated on the status of the repair.
Category: Collision
Service Date: 12/08/2015
Review Created: 12/14/2015
This review was collected via phone interview by Customer Research Inc.
Latasha G. on 12/11/2015
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Latasha said she had a good experience there overall. They kept her informed and finished earlier than promised.
Category: Collision
Service Date: 12/07/2015
Review Created: 12/11/2015
This review was collected via phone interview by Customer Research Inc.
Displaying Review 21 - 40 of 1505 in total