BMW of Fairfax Body Shop

Reviews (1235)

rating 4.4481312rating 4.4481312rating 4.4481312rating 4.4481312rating 4.4481312

Recommend?
90%

8439 Lee Highway
Fairfax , VA 22031
(703) 560-2300
About Full Service BMW collision repair located in Fairfax, VA.
Latest Reviews for BMW of Fairfax Body Shop
Robert said there were no problems during the repair and he was kept informed during the process. It was a much easier experience than what he had expected.
Category: Collision
Service Date: 02/25/2015
Review Created: 03/05/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Aloysius R. in Virginia on 03/05/2015
Aloysius said every time he uses this business his vehicle comes out perfect and they do what they promise.
Category: Collision
Service Date: 02/27/2015
Review Created: 03/05/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Bella M. in Virginia on 03/04/2015
Bella said the work was completed in three days, which is what they told her. It was quick and reasonable.
Category: Collision
Service Date: 02/27/2015
Review Created: 03/04/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Sunil N. in Virginia on 03/04/2015
Sunil said the business was very responsive and prompt. The business had to revise the estimate that was made by the insurance company because they found additional damage. He really enjoyed getting updates by text. His vehicle was ready earlier than promised.
Category: Collision
Service Date: 02/27/2015
Review Created: 03/04/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Aleia T. in Virginia on 03/03/2015
Aleia said this business followed up with her constantly and they explained everything. They waited an hour after closing hours for her, which she appreciated. She has not been able to analyze her vehicle since she got it back because of snowy weather. They delayed her vehicle by four days because they found additional damage and had to wait a week for her insurance company to estimate the damages.
Category: Collision
Service Date: 02/27/2015
Review Created: 03/03/2015
This review was collected via phone interview by Customer Research Inc.
rating 3rating 3rating 3rating 3rating 3
Recommended?
Yes
Verified by SureCritic
Andrew P. in Virginia on 03/03/2015
Andrew said the job the business did looked good, but it was about $300 more than other estimates he got. He never had any communication with the business.
Category: Collision
Service Date: 02/28/2015
Review Created: 03/03/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Francis K. in Virginia on 03/03/2015
Francis said he was very satisfied with the service the business provided. He has used this business before and he likes them. Henry was very good.
Category: Collision
Service Date: 02/26/2015
Review Created: 03/03/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Thomas B. in Virginia on 02/27/2015
Spoke with Jeffrey's wife. She said the business gave her quality service in a timely manner and they had a nice waiting area.
Category: Collision
Service Date: 02/19/2015
Review Created: 02/27/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
James P. in Virginia on 02/27/2015
James said this business got him in easily. They got the work done quickly and updated him with text messages. They worked with the insurance company and made it easy on him.
Category: Collision
Service Date: 02/23/2015
Review Created: 02/27/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Mildy B. in Virginia on 02/26/2015
Mildy said this experience was quick and easy. She was happy with the vehicle afterwards.
Category: Collision
Service Date: 02/23/2015
Review Created: 02/26/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
John W. in Virginia on 02/26/2015
John said this business took three days to repair the bumper of his vehicle, which was an awfully long time for that type of repair. They always do a good job but it took a little longer than he was hoping. He is a very satisfied customer.
Category: Collision
Service Date: 02/19/2015
Review Created: 02/26/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Victoria J. in Virginia on 02/25/2015
Victoria said the business finished the repairs before schedule and she really enjoyed the email repair status updates.
Category: Collision
Service Date: 02/16/2015
Review Created: 02/25/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Hoyle L. in Virginia on 02/25/2015
Hoyle said this business was excellent to work with.
Category: Collision
Service Date: 02/16/2015
Review Created: 02/25/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Elizabeth said it was absolutely wonderful, they kept her up to date and it was done sooner. Henry was wonderful. The staff is amazing. She was pleasantly surprised regarding how they kept her informed. She would return to this business if needed.
Category: Collision
Service Date: 02/18/2015
Review Created: 02/25/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Sharath G. in Virginia on 02/25/2015
Sharath said Henry answered all his questions and kept him up to date. He also appreciated the guarantee offered by the business.
Category: Collision
Service Date: 02/23/2015
Review Created: 02/25/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Jason B. in Virginia on 02/23/2015
Spoke with Donna. She said they did a good job.
Category: Collision
Service Date: 02/16/2015
Review Created: 02/23/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Ken G. in Virginia on 02/23/2015
Ken said the whole experience was excellent.
Category: Collision
Service Date: 02/18/2015
Review Created: 02/23/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
James B. in Virginia on 02/20/2015
James said he has used this business before and they do good work.
Category: Collision
Service Date: 02/17/2015
Review Created: 02/20/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Keisha M. in Virginia on 02/17/2015
Keisha said she was kept informed all during the repair and the vehicle was completed right at the time promised. When she arrived at the facility, everyone was courteous.
Category: Collision
Service Date: 02/09/2015
Review Created: 02/17/2015
This review was collected via phone interview by Customer Research Inc.
Ben said they did a good job on his vehicle and they were very open to communicate everything that was going on with his vehicle.
Category: Collision
Service Date: 01/30/2015
Review Created: 02/12/2015
This review was collected via phone interview by Customer Research Inc.
Displaying Review 21 - 40 of 1235 in total
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