BMW of Fairfax Body Shop

Reviews (1141)

rating 4.4152053rating 4.4152053rating 4.4152053rating 4.4152053rating 4.4152053

Recommend?
89%

8439 Lee Highway
Fairfax , VA 22031
(703) 560-2300
About Full Service BMW collision repair located in Fairfax, VA.
Latest Reviews for BMW of Fairfax Body Shop
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Lorena R. in Maryland on 10/23/2014
Lorena said they did a good job.
Category: Collision
Service Date: 10/16/2014
Review Created: 10/23/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
John O. in Virginia on 10/18/2014
Spoke with Annie. She said this business did a great job in a timely manner.
Category: Collision
Service Date: 10/03/2014
Review Created: 10/18/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Larry H. in Virginia on 10/18/2014
Larry said the business does timely quality work. They do what they promise.
Category: Collision
Service Date: 10/08/2014
Review Created: 10/18/2014
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Hervey A. in Virginia on 10/18/2014
Hervey said that he felt the business should have caught some unspecified things themselves without him having to point them out for them. They kept the vehicle an additional day for the reason mentioned.
Category: Collision
Service Date: 10/07/2014
Review Created: 10/18/2014
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Richard B. in Virginia on 10/18/2014
Richard said the vehicle runs well however, it took a long time for him to get it back because of parts delay. He said it took from August 29, 2014, to October 7, 2014. He did not elaborate on the length of the delay. He also said he had to pay for a rental vehicle out of his own pocket because the paper work was not done properly.
Category: Collision
Service Date: 10/07/2014
Review Created: 10/18/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Dinakar K. in Virginia on 10/18/2014
Dinakur said he had no problems at this business and he was happy with the work they did on his vehicle.
Category: Collision
Service Date: 10/13/2014
Review Created: 10/18/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Mercedeh K. in Virginia on 10/17/2014
Mercedeh said Susie provides great communication and does a wonderful job keeping customers updated daily through phone calls and emails. She is not sure if she is completely satisfied with the repair because she has not had the vehicle back long enough to make that determination.
Category: Collision
Service Date: 10/13/2014
Review Created: 10/17/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Charles C. in Virginia on 10/17/2014
Charles said they did an outstanding job. Susie was wonderful.
Category: Collision
Service Date: 10/09/2014
Review Created: 10/17/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Noelia L. in Virginia on 10/17/2014
Noelia said she was treated very well by the facility, the vehicle was completed when promised and everyone was friendly.
Category: Collision
Service Date: 10/10/2014
Review Created: 10/17/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
William E. in Virginia on 10/15/2014
William said this business is very professional and easy to work with. They did a good job.
Category: Collision
Service Date: 10/13/2014
Review Created: 10/15/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Mark L. in Virginia on 10/15/2014
Mark said they did a great job. They had prepared the bumper, and when he arrived it took 45 minutes for them to replace the bumper, buff it out some and leave. He met the manager of the business, who as nice as he could be. He has nothing negative to say about them. He stated he could not say enough nice things about this facility.
Category: Collision
Service Date: 10/13/2014
Review Created: 10/15/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Kendra A. in Virginia on 10/14/2014
Kendra said she got good and quick service.
Category: Collision
Service Date: 10/07/2014
Review Created: 10/14/2014
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Anton Y. in Virginia on 10/13/2014
Anton said the repair took longer to be completed than what he had expected.
Category: Collision
Service Date: 10/03/2014
Review Created: 10/13/2014
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Aaron S. in Virginia on 10/11/2014
Aaron said when he got his vehicle back from this business, it was not completely clean.
Category: Collision
Service Date: 09/26/2014
Review Created: 10/11/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Justin B. in Georgia on 10/09/2014
Justin said he received quality service and Mike Walker took the customer service to another level of excellence.
Category: Collision
Service Date: 09/30/2014
Review Created: 10/09/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Prasad B. in Virginia on 10/06/2014
Prasad said his vehicle was delayed a few days because the paint was drying.
Category: Collision
Service Date: 09/30/2014
Review Created: 10/06/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Jeremy G. in Virginia on 10/06/2014
Jeremy said the supervisor was helpful and explained the entire process. He enjoyed working with them and is happy.
Category: Collision
Service Date: 09/26/2014
Review Created: 10/06/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Amanda S. in Virginia on 10/03/2014
Amanda said they were really helpful and nice. They helped her get a loaner vehicle.
Category: Collision
Service Date: 09/29/2014
Review Created: 10/03/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Albertyna said she is very happy with the quick response time but is unsure if she is satisfied with the quality of the repair because she has not seen the vehicle yet. Also, she mentioned the vehicle was 3 days later than promised because the paint had to dry and this business was nice enough to offer to pay the 3 days for the rental vehicle.
Category: Collision
Service Date: 09/30/2014
Review Created: 10/03/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
John L. in Virginia on 10/02/2014
John said this business did a great job and they did everything they said they would do. There was no promise time given for the finish date.
Category: Collision
Service Date: 09/29/2014
Review Created: 10/02/2014
This review was collected via phone interview by Customer Research Inc.
Displaying Review 21 - 40 of 1141 in total
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