SureCritic » Auto Body » BMW of Fairfax Body Shop

BMW of Fairfax Body Shop

Reviews (696)

rating 4.40164rating 4.40164rating 4.40164rating 4.40164rating 4.40164

Recommend?
89%

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8439 Lee Highway
Fairfax , VA 22031
(703) 560-2300
Website http://www.bmwoffairfax.com/bodyshop/
About Full Service BMW collision repair located in Fairfax, VA.
Categories Auto Body, Body Shop, Collision Repair

Latest Reviews for BMW of Fairfax Body Shop

Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
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Latrena O. in VA on 07/14/2012
Latrena said the work was done well and in a timely manner.
Category: Collision
Service Date: 07/04/2012
Review Created: 07/14/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Monica H. in VA on 07/12/2012
Monica said the staff was thorough, and they provided updated information regarding when her vehicle would be ready on a regular basis by email. The staff was nice and friendly. They worked with her to get a rental vehicle. The repair service was about 2 days late. The delay was due to locating additional damages. They needed to obtain approval from the insurance company for a supplement to pay for the additional costs. Monica stated she didn't have any complaints regarding the delay.
Category: Collision
Service Date: 06/27/2012
Review Created: 07/12/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Donald C. in VA on 07/12/2012
Donald said the business did a very good job. The business fixed his vehicle well and it looks good. His vehicle was ready about one week late because of a parts delay.
Category: Collision
Service Date: 06/29/2012
Review Created: 07/12/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 4rating 4rating 4rating 4rating 4
Would
Recommend?
Yes
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Jin H. in VA on 07/12/2012
Jin said everything was done pretty well except for the muddy prints on the floor on the driver side. She does not think anyone put anything down before getting into the vehicle.
Category: Collision
Service Date: 06/29/2012
Review Created: 07/12/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Roland P. in VA on 07/12/2012
Roland said he has used this business a few times and they do excellent work.
Category: Collision
Service Date: 06/28/2012
Review Created: 07/12/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Neil D. in VA on 07/12/2012
Neil said the business squeezed him in and got the job done quickly.
Category: Collision
Service Date: 06/29/2012
Review Created: 07/12/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
William R. in VA on 07/11/2012
William said this business finished his vehicle in a timely manner and cleaned his vehicle.
Category: Collision
Service Date: 06/29/2012
Review Created: 07/11/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 3rating 3rating 3rating 3rating 3
Would
Recommend?
Yes
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Becky S. in VA on 07/11/2012
Becky said when they were fixing her door that one of the panels was not put all the way back in. She also said when she left, her coolant had leaked and her vehicle over heated. She had to call them three times to find out what was going on. They only sent a couple of text messages at the beginning of the repair and after that she had to call for updates. She said when she had to bring the vehicle back they were rude and made it seem as if it was her fault.
Category: Collision
Service Date: 06/29/2012
Review Created: 07/11/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 1rating 1rating 1rating 1rating 1
Would
Recommend?
No
Broker y. in Alexandria, VA on 07/10/2012
Horrible experience
If I could give this car dealer a zero star I would. I order a 2013 X6 from this dealer on February 2012 and they said car will be ready on May. Since May I'm calling their sales representative name ASAD KHAN who sold me the car, and he told me my car will be there next production each time I called him. Finally I called him on July and he said there are people willing to pay more than me and I have to wait. Right now, I have go through same process again with different dealer and wait again. This is ridicules. I would highly NOT recommend this dealer and sales representative.
Review Created: 07/10/2012 06:13 AM
Rating
rating 4rating 4rating 4rating 4rating 4
Would
Recommend?
Yes
Verified by SureCritic
Lakshmi S. in VA on 07/09/2012
Lakshmi said their email updates weren't as accurate, but they called her and kept her up to date.
Category: Collision
Service Date: 06/29/2012
Review Created: 07/09/2012
This review was collected via phone interview by Customer Research Inc.
Displaying Review 311 - 320 of 696 in total

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