SureCritic » Auto Body » BMW of Fairfax Body Shop

BMW of Fairfax Body Shop

Reviews (697)

rating 4.40234rating 4.40234rating 4.40234rating 4.40234rating 4.40234

Recommend?
89%

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8439 Lee Highway
Fairfax , VA 22031
(703) 560-2300
Website http://www.bmwoffairfax.com/bodyshop/
About Full Service BMW collision repair located in Fairfax, VA.
Categories Auto Body, Body Shop, Collision Repair

Latest Reviews for BMW of Fairfax Body Shop

Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
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Marlind H. in VA on 06/18/2012
Marlind said this facility did excellent work. They did the work on time and everything was handled very well. She was absolutely happy with the repair.
Category: Collision
Service Date: 05/31/2012
Review Created: 06/18/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
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Stacey C. in VA on 06/14/2012
Stacey said they were quick, the vehicle looked good, and the repair was fast.
Category: Collision
Service Date: 05/17/2012
Review Created: 06/14/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Josue V. in VA on 06/14/2012
Josue said everything was finished on time. He said he did not wish to evaluate the quality of the repair, but the business changed the washer fluid pump on his vehicle and it is not working properly.
Category: Collision
Service Date: 06/07/2012
Review Created: 06/14/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Martin G. in VA on 06/14/2012
Spoke with Arlene. She said her son's vehicle was in for repairs. This business was very accommodating, they picked him up from the Metro, they responded to all his phone calls, and they were very sensitive to his needs. The vehicle was ready earlier than promised. The insurance company had tried to have her take the vehicle elsewhere, but she refused to bring the BMW anywhere other than a BMW certified repair facility. She said the vehicle is back at this business because her son was in another accident.
Category: Collision
Service Date: 06/07/2012
Review Created: 06/14/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
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Leila E. in VA on 06/11/2012
Spoke with Muhammad. He said everything was great.
Category: Collision
Service Date: 05/31/2012
Review Created: 06/11/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 4rating 4rating 4rating 4rating 4
Would
Recommend?
Yes
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Bianca A. in VA on 06/11/2012
Bianca said the customer service was okay. She had to keep calling the business to find out about her vehicle. Her vehicle was 3 weeks late because the delivery of the door took longer than expected. She received text messages with a single line of text telling her that her vehicle is still being worked on. She would have preferred a person to call her and talk to her about her vehicle and is somewhat satisfied with the communication.
Category: Collision
Service Date: 05/24/2012
Review Created: 06/11/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Raymond D. in VA on 06/01/2012
Raymond said good service was received and everything was fine.
Category: Collision
Service Date: 05/22/2012
Review Created: 06/01/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Daejuan C. in VA on 06/01/2012
Daejuan said this is a great place of business and he really appreciates all of their help.
Category: Collision
Service Date: 05/25/2012
Review Created: 06/01/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 1rating 1rating 1rating 1rating 1
Would
Recommend?
No
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Aziza N. in VA on 06/01/2012
Aziza said that she has to take her vehicle back because it was not fixed correctly but she did not elaborate as to what parts were not repaired. She said that they told her it would take 1.5 weeks but her vehicle was there 18 days, and she was told it was the insurance company that was holding it up. They did not keep her informed as she had to call them to find out what was happenning. She said that someone hung up on her when she called. Aziza said that she goes there all the time and was not treated right this time. She will not recommend for the reasons stated.
Category: Collision
Service Date: 05/25/2012
Review Created: 06/01/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Jorge M. in VA on 06/01/2012
Jorge said the staff was excellent, and they performed very good work.
Category: Collision
Service Date: 05/30/2012
Review Created: 06/01/2012
This review was collected via phone interview by Customer Research Inc.
Displaying Review 341 - 350 of 697 in total

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