BMW of Fairfax Body Shop

Reviews (1349)

rating 4.4707375rating 4.4707375rating 4.4707375rating 4.4707375rating 4.4707375

Recommend?
91%

8439 Lee Highway
Fairfax , VA 22031
(703) 560-2300
About Full Service BMW collision repair located in Fairfax, VA.
Latest Reviews for BMW of Fairfax Body Shop
Spoke with Charles. He said his experience was great and they kept him very informed. The repair was delayed three or four days because they found more damage.
Category: Collision
Service Date: 03/11/2015
Review Created: 03/20/2015
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Hellen O. in Virginia on 03/20/2015
Hellen said when she received her vehicle back from this business there were icons lit up on her dashboard and this facility could not tell her why. There was a delay due to additional damage found, but she did not specify the length of the delay.
Category: Collision
Service Date: 03/16/2015
Review Created: 03/20/2015
This review was collected via phone interview by Customer Research Inc.
Beverly said this business is friendly, helpful and knowledgeable. They are responsive. They updated her on the progress of the repairs. She appreciates their help.
Category: Collision
Service Date: 03/13/2015
Review Created: 03/20/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Lazarete J. in Maryland on 03/16/2015
Lazarete said this business finished his vehicle in a day.
Category: Collision
Service Date: 03/10/2015
Review Created: 03/16/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Almira J. in Virginia on 03/13/2015
Almira said the business was good. She will be taking the vehicle back soon for a sensor to be repaired.
Category: Collision
Service Date: 02/27/2015
Review Created: 03/13/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Jimmy W. in Virginia on 03/13/2015
Jimmy said this business did a good job. They did exactly what they said they would do and less than the estimate.
Category: Collision
Service Date: 02/27/2015
Review Created: 03/13/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Gerald H. in Virginia on 03/13/2015
Gerald said the business was quick and helpful. They answered all his questions.
Category: Collision
Service Date: 03/11/2015
Review Created: 03/13/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Leslie W. in Virginia on 03/11/2015
Leslie said the service at this business was really good. Henry kept her really up to date with phone calls about how her vehicle was doing. She got it back really fast. She expected them to take all day but it was there for less than four hours. This had something to do with a previous accident. Henry provided her with a loaner vehicle from Enterprise down the street because they had none available. She called them the week of her service and she did not have to wait. When she spoke to him he said to bring it in on her day off or whenever she could go in. They were open to her and she was easily accommodated. Her vehicle looks awesome. She would definitely recommend them to anybody who drives a BMW. She loves BMW service especially this particular facility. She would definitely go back there if she ever needs to.
Category: Collision
Service Date: 02/26/2015
Review Created: 03/11/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
James B. in Virginia on 03/11/2015
James said this business did a great job and completed the repair quickly.
Category: Collision
Service Date: 03/09/2015
Review Created: 03/11/2015
This review was collected via phone interview by Customer Research Inc.
Stephanie said she has no complaints. Their communication was clear and concise. Her vehicle looks good.
Category: Collision
Service Date: 02/27/2015
Review Created: 03/09/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Chris P. in Virginia on 03/09/2015
Chris said he had a fantastic experience at this business.
Category: Collision
Service Date: 02/27/2015
Review Created: 03/09/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Paul W. in Virginia on 03/07/2015
Paul said the business did everything they said they would do in a timely manner.
Category: Collision
Service Date: 02/27/2015
Review Created: 03/07/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Maria I. in Virginia on 03/06/2015
Maria said everything at this business was great, but her driver side door is loose. She will be returning to the business at her earliest convenience to resolve this issue.
Category: Collision
Service Date: 02/17/2015
Review Created: 03/06/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Derrick C. in Virginia on 03/06/2015
Derrick said his vehicle was ready before the promised ready date. They give good quality service and their communication was very good.
Category: Collision
Service Date: 02/26/2015
Review Created: 03/06/2015
This review was collected via phone interview by Customer Research Inc.
Robert said there were no problems during the repair and he was kept informed during the process. It was a much easier experience than what he had expected.
Category: Collision
Service Date: 02/25/2015
Review Created: 03/05/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Aloysius R. in Virginia on 03/05/2015
Aloysius said every time he uses this business his vehicle comes out perfect and they do what they promise.
Category: Collision
Service Date: 02/27/2015
Review Created: 03/05/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Bella M. in Virginia on 03/04/2015
Bella said the work was completed in three days, which is what they told her. It was quick and reasonable.
Category: Collision
Service Date: 02/27/2015
Review Created: 03/04/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Sunil N. in Virginia on 03/04/2015
Sunil said the business was very responsive and prompt. The business had to revise the estimate that was made by the insurance company because they found additional damage. He really enjoyed getting updates by text. His vehicle was ready earlier than promised.
Category: Collision
Service Date: 02/27/2015
Review Created: 03/04/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Aleia T. in Virginia on 03/03/2015
Aleia said this business followed up with her constantly and they explained everything. They waited an hour after closing hours for her, which she appreciated. She has not been able to analyze her vehicle since she got it back because of snowy weather. They delayed her vehicle by four days because they found additional damage and had to wait a week for her insurance company to estimate the damages.
Category: Collision
Service Date: 02/27/2015
Review Created: 03/03/2015
This review was collected via phone interview by Customer Research Inc.
rating 3rating 3rating 3rating 3rating 3
Recommended?
Yes
Verified by SureCritic
Andrew P. in Virginia on 03/03/2015
Andrew said the job the business did looked good, but it was about $300 more than other estimates he got. He never had any communication with the business.
Category: Collision
Service Date: 02/28/2015
Review Created: 03/03/2015
This review was collected via phone interview by Customer Research Inc.
Displaying Review 121 - 140 of 1349 in total
0 out of 5


Click a star to enter your rating. 5 stars is the highest.
What makes the place so great (or not) in just a few words.
format mm/dd/yyyy
About You
We only ever display the first letter of your last name.
Your email address is never published on our website. This is for verification purposes.
By clicking on the button, you agree to the Terms of Service
Send a Message