BMW of Fairfax Body Shop

Reviews (719)

rating 4.41344rating 4.41344rating 4.41344rating 4.41344rating 4.41344

Recommend?
89%

8439 Lee Highway
Fairfax , VA 22031
(703) 560-2300
About Full Service BMW collision repair located in Fairfax, VA.

Latest Reviews for BMW of Fairfax Body Shop

Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Angel A. in Virginia on 03/23/2013
Angel said Richard did a phenomenal job. She said they kept her posted and the service was done quicker than she anticipated.
Category: Collision
Service Date: 03/15/2013
Review Created: 03/23/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 4rating 4rating 4rating 4rating 4
Would
Recommend?
Yes
Verified by SureCritic
Patricia C. in Virginia on 03/23/2013
Patricia said this business did a great job repairing her vehicle. She said she brought her vehicle to this business where it was looked at and she was given an estimate of about $700 to repair her vehicle. She brought the vehicle in for repairs on the scheduled day and was given a phone call and told the final price would be $1428. She said she wished she would have been told this price to begin with. The entire bumper needed to be replaced which added an additional $500 to the price. Patricia said she would absolutely recommend this business.
Category: Collision
Service Date: 03/18/2013
Review Created: 03/23/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
John F. in Virginia on 03/23/2013
John said the vehicle was returned in perfect shape.
Category: Collision
Service Date: 03/15/2013
Review Created: 03/23/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Bonitacio said they did a great job.
Category: Collision
Service Date: 03/15/2013
Review Created: 03/21/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Young O. in Virginia on 03/19/2013
Young said his satisfaction with the preparing of his estimate was irrelevant because it was an insurance claim.
Category: Collision
Service Date: 03/15/2013
Review Created: 03/19/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
George N. in Virginia on 03/19/2013
George said they did a good job. It was perfect.
Category: Collision
Service Date: 03/14/2013
Review Created: 03/19/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Samuel W. in Virginia on 03/15/2013
Samuel said they're outstanding and they communicated well. They kept him in the loop about the status of his vehicle and they did a great job.
Category: Collision
Service Date: 03/07/2013
Review Created: 03/15/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 4rating 4rating 4rating 4rating 4
Would
Recommend?
Yes
Verified by SureCritic
Connie B. in Virginia on 03/13/2013
Connie stated that the airbag was supposed to be fixed but after she left the business the airbag indicator light came back on. She said she had to initiate all contact with the business. She never saw an estimate for the work. She was never given an explanation of what was done to her vehicle.
Category: Collision
Service Date: 03/07/2013
Review Created: 03/13/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 2rating 2rating 2rating 2rating 2
Would
Recommend?
No
Verified by SureCritic
Sampath S. in Virginia on 03/13/2013
Sampath said this business took an extra week to complete the repairs due to a parts delay. They had his vehicle for a total of four weeks and they did not communicate with him. He had to go out of his way to contact this business about updates on the vehicle and for this reason he will not be able to recommend this business for service.
Category: Collision
Service Date: 03/11/2013
Review Created: 03/13/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
John W. in Virginia on 03/11/2013
John said his vehicle looks the way it did before the collision and he is very happy with their work.
Category: Collision
Service Date: 02/28/2013
Review Created: 03/11/2013
This review was collected via phone interview by Customer Research Inc.
Displaying Review 71 - 80 of 719 in total
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