Baltimore, MD 21211
45.6 miles away
"Kevin said the business is really good at what they do."
Review for BMW of Fairfax Body Shop
Leslie W. on 03/11/2015
Leslie said the service at this business was really good. Henry kept her really up to date with phone calls about how her vehicle was doing. She got it back really fast. She expected them to take all day but it was there for less than four hours. This had something to do with a previous accident. Henry provided her with a loaner vehicle from Enterprise down the street because they had none available. She called them the week of her service and she did not have to wait. When she spoke to him he said to bring it in on her day off or whenever she could go in. They were open to her and she was easily accommodated. Her vehicle looks awesome. She would definitely recommend them to anybody who drives a BMW. She loves BMW service especially this particular facility. She would definitely go back there if she ever needs to.
Service Date: 02/26/2015
Review Created: 03/11/2015
This review was collected via phone interview by Customer Research Inc.