Review for BMW of Fairfax Body Shop
John G. on 07/05/2011
John said he is not a completely satisfied customer because his vehicle was not ready when promised. It was one week late because they had to order and wait for parts. Also, he was not satisfied with the shop's communication. They did not call and update him, John had to call to get informed.
Service Date: 06/06/2011
Review Created: 07/05/2011
This review was collected via phone interview by Customer Research Inc.