Sterling, VA 20166
11.9 miles away
Review for BMW of Fairfax Body Shop
Abdul M. on 08/15/2012
Spoke with Abdul's wife. She said she is very disappointed at the way things went. She took her vehicle in because of a few repairs that were needed to be done. One was the rear bumper and they did put it on but her husband noticed it hadn't been lined up correctly so that caused problems making the exhaust pipes very loud. So they took the pipes off and put on another one the muffler didn't sound right either. So they left it for another day and it still doesn't sound like it did before. They are really tired of dealing with these issues because they should have checked over the vehicle before giving it back. She also said she was only called one time and she's not sure if that's how they do business or not. She will not recommend this place of business after having to take off work for all these corrective issues.
Service Date: 07/27/2012
Review Created: 08/15/2012
This review was collected via phone interview by Customer Research Inc.