Review for BMW of Fairfax Body Shop
Ahmed K. on 01/21/2016
Ahmed said there was a couple of issues with his vehicle that he is trying to get resolved. He is currently playing phone tag with their employees to let them know of these issues. On one of his windows the trim is sitting higher than it should be. He was not sure if it was broken or the clip was not holding. He also mentioned on one of his tail lights it is not even at the top. The bottom of it is even, but there is a gap on the top. His vehicle was supposed to be ready in 2 weeks but the repair took almost a month. He was told the delay was due to an insurance adjuster not being available right away, which delayed the whole repair.
Service Date: 01/13/2016
Review Created: 01/21/2016
This review was collected via phone interview by Customer Research Inc.