Baltimore, MD 21211
45.6 miles away
"Emma said they did a great job and they were really honest."
Review for BMW of Fairfax Body Shop
Sylvia J. on 01/30/2013
Sylvia said the person named Richard didn't have any integrity. He was trying to get over on her and pull a fast one with the prices. He did some repairs on her vehicle without her or the insurance company authorization. He told her to just pay her deductible and all the repairs would be taken care of. She said she thinks they are not a business that runs with integrity and would not recommend them to others. They need to stop doing work that is not authorized by their customers or their insurance company.
Service Date: 01/22/2013
Review Created: 01/30/2013
This review was collected via phone interview by Customer Research Inc.