Review for BMW of Fairfax Body Shop
Brian F. on 10/25/2011
Brian said his vehicle was ready two weeks later than promised and he was not given a reason for the delay. He was not kept adequately informed during the repair process and was not satisfied with the shops communication because they only sent him a couple text messages regarding his vehicle and they were not informative.
Service Date: 10/14/2011
Review Created: 10/25/2011
This review was collected via phone interview by Customer Research Inc.