Review for BMW of Fairfax Body Shop
James G. on 09/27/2013
James said there is now a rattling sound in the vehicle that was not there before the repairs. He said it took way too long for his vehicle to be repaired. He said they told him it would be repaired in 1 week and it took 6 weeks. He stated he was kept moderately informed until he complained to the manager and then he was kept adequately informed after that. He will not recommend them to others for the reasons already listed.
Service Date: 08/31/2013
Review Created: 09/27/2013
This review was collected via phone interview by Customer Research Inc.