BMW of Fairfax Body Shop


Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1575 Reviews

92% Would Recommend
Latest Review 8 months ago

Review for BMW of Fairfax Body Shop
Mostafa A. on 03/10/2014
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mostafa said the quality of the work was good. The customer service was excellent. The vehicle was delayed several times because of part delays, he chose not to elaborate on how late the repairs were completed. He had to return multiple times because they did not complete everything. He had to take the vehicle back because they missed some dents, they did not put the emblems back on the rear of the vehicle. The plastic covers for the seat rails were not reassembled and he has to bring the vehicle back to have them repaired. These were minor things, but they should have been completed before he picked up the vehicle. He said he is really happy with the quality of the work overall, which was good.
Category: Collision
Service Date: 02/28/2014
Review Created: 03/10/2014
This review was collected via phone interview by Customer Research Inc.