Review for BMW of Fairfax Body Shop
Debra C. on 05/22/2014
Debra said when she arrived to pickup the vehicle no one was available. A man came out of his office and told her someone would be with her shortly and returned back to his office. After a second customer arrived he then went out of his office into the facility. Then someone else arrived to help both customers. Only when the vehicle was completed was she was called, so she was not kept informed during the repair.
Service Date: 05/16/2014
Review Created: 05/22/2014
This review was collected via phone interview by Customer Research Inc.