Sterling, VA 20166
11.9 miles away
Review for BMW of Fairfax Body Shop
Mykhael K. on 07/14/2014
Mykhael said the service manager was great and he loves this business but he did not appreciate parts not being ready and receiving numerous text messages and emails telling him that his vehicle was ready when it was not. He then received more text messages and emails ten days after he got his vehicle back. This was a grave software error on their behalf.
Service Date: 06/30/2014
Review Created: 07/14/2014
This review was collected via phone interview by Customer Research Inc.