BMW of Fairfax Body Shop

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1575 Reviews

92% Would Recommend
Latest Review 6 months ago

Review for BMW of Fairfax Body Shop
Tom N. on 06/07/2011
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Tom said he was not kept informed because he had to call them once a week. They told him they would call him but never did. That is also the reason why he was not satisfied with the communication. He said his estimate was done at a different business. Everything went fine but they damaged his vehicle during the process but they got everything figured out and they are replacing his wheel.
Category: Collision
Service Date: 05/25/2011
Review Created: 06/07/2011
This review was collected via phone interview by Customer Research Inc.