BMW of Fairfax Body Shop

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1575 Reviews

92% Would Recommend
Latest Review 6 months ago

Review for BMW of Fairfax Body Shop
Sidney M. on 10/25/2014
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Sidney said he had to call about 4 times to get a hold of this business so he could see if his vehicle was ready. When he picked it up it had white spots on it, and they took half an hour to clean it. It still has white spots on it now, but the repairs were excellent and they did a fine job with that. They took a day longer than they promised with the repairs due to a part they were waiting for. He was not well informed about the repair process as he had to call them to inquire about it. He would not recommend them due to this experience.
Category: Collision
Service Date: 10/22/2014
Review Created: 10/25/2014
This review was collected via phone interview by Customer Research Inc.