BMW of Fairfax Body Shop


Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1575 Reviews

92% Would Recommend
Latest Review 7 months ago

Review for BMW of Fairfax Body Shop
Cindy M. on 06/29/2011
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Cindy said she they did not communicate well. Her vehicle was ready about 3 days later than promised because there were some secondary issues, but she chose not to elaborate further. She was not kept adequately informed, no one got in contact with her or called her. She was not happy with the communication because they did not call her and they didnpy with her overall
Category: Collision
Service Date: 06/21/2011
Review Created: 06/29/2011
This review was collected via phone interview by Customer Research Inc.