ReScore Reviews™ (24)

ReScore
Overall Rating 4.2499958/5Overall Rating 4.2499958/5Overall Rating 4.2499958/5Overall Rating 4.2499958/5rating 4.2499958
Original
Overall Rating 1.95833/5rating 1.95833rating 1.95833rating 1.95833rating 1.95833
90% Would Recommend
100% Business Response
Latest Review about 6 hours ago
Scott G. on 08/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Had me in and out of service within 30 minutes
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/19/2017
Service Type: Repair
Review Created: 08/23/2017 10:28 AM
Verified Customer on 08/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service. "
Great service.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/23/2017 10:17 AM
Bhagubhai P. on 08/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"personal service"
good
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/17/2017
Service Type: Repair
Review Created: 08/22/2017 02:20 PM
Michael E. at Bob King Hyundai responded on 08/22/2017

Thank you for your business and the nice comments about our service at Bob King Hyundai.

Michael Evans
Service Director
Bob King Hyundai
336.724.2861
Verified Customer on 08/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Satisfied Customer"
Great experience.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/20/2017 04:56 PM
Michael E. at Bob King Hyundai responded on 08/21/2017

Thank you for your business and the nice comments about our service at Bob King Hyundai.

Michael Evans
Service Director
Bob King Hyundai
336.724.2861
Mindy W. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly & fast..."
Also we appreciated the shuttle service...We didnt have to wait while they fixed the Car...
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/19/2017 01:51 AM
Michael E. at Bob King Hyundai responded on 08/21/2017

Thank you for your business and the nice comments about our service at Bob King Hyundai.

Michael Evans
Service Director
Bob King Hyundai
336.724.2861
Margaret S. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"efficiency and friendliness "
Love Hyundai!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/18/2017 01:10 PM
Michael E. at Bob King Hyundai responded on 08/18/2017

Thank you for taking the time to complete such a great review about Bob King Hyundai!

Michael Evans
Service Director
Bob King Hyundai
336.724.2861
Verified Customer on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Bob king service department "
Always very good to my car and I. Being that most things are overpriced is why I do alot of the service my car needs myself. I continue to return for routine service things.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/17/2017 10:42 AM
Michael E. at Bob King Hyundai responded on 08/17/2017

Thank you for your feedback. We do try to keep our prices competitive for our services. We look forward to helping with any future service needs.

Michael Evans
Service Director
Bob King Hyundai
336.724.2861
Franklin A. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exceptional Service"
Had an appointment and was able to bring by early to drop off and had service done almost before appt was scheduled.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/17/2017 01:53 AM
Michael E. at Bob King Hyundai responded on 08/17/2017

Thank you for the kind words. We really appreciate it. If you ever need anything please let us know. Again thank you so much for your time and business.

Michael Evans
Service Director
Bob King Hyundai
336.724.2861
Verified Customer on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"feedback on recall"
good service
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/16/2017 05:39 PM
Michael E. at Bob King Hyundai responded on 08/17/2017

Thank you for your business and the nice comments about our service at Bob King Hyundai.

Michael Evans
Service Director
Bob King Hyundai
336.724.2861
Keith P. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The sales people"
Your awesome!!!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/16/2017 12:47 PM
Michael E. at Bob King Hyundai responded on 08/17/2017

Thank you for taking the time to complete such a great review about Bob King Hyundai!

Michael Evans
Service Director
Bob King Hyundai
336.724.2861
Rita L. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good"
A great place and professional. I feel the technician should have been more careful in selecting the brakes placed on. I should not have had to return as soon as I did. Poor workmanship could have caused more damage which I would have had to pay for.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/16/2017 06:35 AM
Michael E. at Bob King Hyundai responded on 08/16/2017

Thank you for taking the time to provide your feedback. At Bob King Hyundai customer satisfaction is our goal.  Thank you for your patience with the noise issue. The indicator is easy to misalign. We look forward to seeing you for all of your future service needs.

Michael Evans
Service Director
Bob King Hyundai
336.724.2861
Steven F. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Elantra warranty work"
Yes
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 08/01/2017
Service Type: Repair
Review Created: 08/12/2017 04:08 PM
Michael E. at Bob King Hyundai responded on 08/14/2017

Thank you so much for the positive review about Bob King Hyundai

Michael Evans
Service Director
Bob King Hyundai
336.724.2861
Verified Customer on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very nice and accommodating!"
They re-arranged their schedules at the last minute so that I could get everything taken care of my car during my lunch hour. Very nice!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 07/19/2017
Service Type: Repair
Review Created: 08/11/2017 05:40 AM
Michael E. at Bob King Hyundai responded on 08/11/2017

We greatly appreciate your kind words.  Our goal is to make sure you have the best customer experience each and every time you have your vehicle serviced.  Thank you again.    

Michael Evans
Service Director
Bob King Hyundai
336.724.2861
James C. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Friendly Service and Quality Work"
Thanks for the timely service, good quality work, and alertness to recall repairs needed.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/10/2017 12:24 PM
Michael E. at Bob King Hyundai responded on 08/11/2017

James, thank you for your 5 star review!  We appreciate your kind words and look forward to seeing you at your next service visit.

Michael Evans
Service Director
Bob King Hyundai
336.724.2861
Verified Customer on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall Service Aces"
Able to schedule work quickly and easily, upon arrival the service personnel were very courteous. Work was completed much quicker than stated.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/10/2017 11:27 AM
Michael E. at Bob King Hyundai responded on 08/11/2017

Thank you for your business and for the 5 star review.  We value our customer feedback.

Michael Evans
Service Director
Bob King Hyundai
336.724.2861
Mario E. on 08/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Very good"
I didn't give a five star. I work in customer service and I know sometimes we feel tired or just having personal issues, but we still have to make our best effort to smile and be friendly with our customers. I didn't feel that I received that.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/05/2017
Service Type: Repair
Review Created: 08/10/2017 06:40 AM
Michael E. at Bob King Hyundai responded on 08/10/2017

Mario, while we certainly appreciate your 4 star review, we are sorry you did noyt receive a 5 star experience.  Please give us another try next time you need your car serviced.

Michael Evans
Service Director
Bob King Hyundai
336.724.2861
Patrick P. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service dept."
Great service dept. Chris,tall gentleman, the service specialist was great. Very knowledgeable and helpful.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/01/2017
Service Type: Repair
Review Created: 08/09/2017 12:23 PM
Michael E. at Bob King Hyundai responded on 08/09/2017

Patrick, thank you for the great rating.  We look forward to seeing you for all of your future service needs. I'll be sure to pass this review on to Chris.

Michael Evans
Service Director
Bob King Hyundai
336.724.2861
CONSTANCE P. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
Great service!!!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/01/2017
Service Type: Maintenance
Review Created: 08/08/2017 03:11 PM
Michael E. at Bob King Hyundai responded on 08/09/2017

Constance, thank you so much for the 5 star rating.  We strive to give our customers the best customer service possible.  Thank you again! 

Michael Evans
Service Director
Bob King Hyundai
336.724.2861
Anthony M. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Always a pleasant experience
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 07/28/2017
Service Type: Repair
Review Created: 08/07/2017 12:19 PM
Michael E. at Bob King Hyundai responded on 08/08/2017

Thank you, Anthony for this great 5-Star review!  We look forward to  assisting you will all your future service needs!

Michael Evans
Service Director
Bob King Hyundai
336.724.2861
Mary J. on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Precise & Professional."
Keeps you informed on status of your service, great staff!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 07/26/2017
Service Type: Maintenance
Review Created: 08/04/2017 04:28 AM
Michael E. at Bob King Hyundai responded on 08/04/2017

Thank you, Mary for your 5-star rating.  We pride ourselves in giving the best customer service!  

Michael Evans
Service Director
Bob King Hyundai
336.724.2861
Displaying Review 1 - 20 of 627 in total