Bob Mayberry Hyundai


Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

919 Reviews

ReScore Reviews™ (10)

ReScore
Overall Rating 2.300002/5Overall Rating 2.300002/5rating 2.300002rating 2.300002rating 2.300002
Original
Overall Rating 1.8/5rating 1.8rating 1.8rating 1.8rating 1.8
96% Would Recommend
100% Business Response
Latest Review about 14 hours ago
Richard S. on 02/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"competent and friendly"
competent and close by.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 02/23/2017
Service Type: Maintenance
Review Created: 02/27/2017 12:37 PM
Verified Customer on 02/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always prompt & friendly service dept."
Thank you!
Vehicle: 2016 Hyundai Genesis Co
Category: Service
Service Date: 02/20/2017
Service Type: Repair
Review Created: 02/27/2017 04:12 AM
Clifton M H., Parts and Service Director at Bob Mayberry Hyundai responded on 02/27/2017

Thank YOU for your business!

Verified Customer on 02/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very professional"
very prompt great to deal with
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 02/20/2017
Service Type: Repair
Review Created: 02/26/2017 06:56 PM
Clifton M H., Parts and Service Director at Bob Mayberry Hyundai responded on 02/27/2017

Thank you very much!

Sarah H. on 02/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service experience"
I am pleased with the service I received.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 02/21/2017
Service Type: Maintenance
Review Created: 02/26/2017 08:23 AM
Clifton M H., Parts and Service Director at Bob Mayberry Hyundai responded on 02/27/2017

Thank you very much!

Gerald M. on 02/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great dealership. Friendly personal service from our salesman Paul to the people in the service dept."
We continue to use the service dept. everyone is very nice and we plan to do business here when our lease is up too.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/17/2017
Service Type: Repair
Review Created: 02/24/2017 08:19 AM
Clifton M H., Parts and Service Director at Bob Mayberry Hyundai responded on 02/27/2017

Thank you for making us your service department

Verified Customer on 02/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review of Bob Mayberry Hyundai"
Wish the locatiin continued to post oil change.coupons and awarded valued customer points towards services
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 02/16/2017
Service Type: Maintenance
Review Created: 02/24/2017 07:15 AM
Clifton M H., Parts and Service Director at Bob Mayberry Hyundai responded on 02/24/2017

THANK YOU, for your feedback. We are always looking for ways to improve and your feedback will certainly be reviewed. Thank you again.

ERIC R. on 02/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Other Hyundai dealers in my area offer an oil change service for $19.99, however you are closer to my home."
Somewhat
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 02/16/2017
Service Type: Repair
Review Created: 02/22/2017 04:52 PM
Clifton M H., Parts and Service Director at Bob Mayberry Hyundai responded on 02/23/2017

When you have a chance can you give us a call? I'd love the chance to talk about the service experience and value on your last visit, thank you.
I can be reached at 704-283-8571 Ext143

Verified Customer on 02/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Great service, just didn't have my part that day. Had to come back the next day.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/16/2017
Service Type: Repair
Review Created: 02/20/2017 07:16 PM
Clifton M H., Parts and Service Director at Bob Mayberry Hyundai responded on 02/21/2017

We apologize about the inconvenience of returning the next day. Thank you for the positive feedback. We will be using this in our next meeting to help make improvements. Thank you again.

Loy H. on 02/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Service is always excited
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 02/10/2017
Service Type: Maintenance
Review Created: 02/19/2017 03:44 PM
Clifton M H., Parts and Service Director at Bob Mayberry Hyundai responded on 02/19/2017

Thank you for the great review 

Christopher P. on 02/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome "
Wesley done a fantastic service job. Everyone was completely professional and very friendly!!

Vickie Philemon
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 02/13/2017
Service Type: Maintenance
Review Created: 02/19/2017 07:43 AM
Clifton M H., Parts and Service Director at Bob Mayberry Hyundai responded on 02/19/2017

So glad we could provide your a great experience.

Verified Customer on 02/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast, dependable service"
I can always count on fast, dependable service at Bob Mayberry!
Vehicle: 2007 Hyundai Tiburon
Category: Service
Service Date: 01/31/2017
Service Type: Maintenance
Review Created: 02/18/2017 04:19 PM
Clifton M H., Parts and Service Director at Bob Mayberry Hyundai responded on 02/19/2017

We love provide that experience for our customers!!! Thand you!

Vincent H. on 02/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"professionalism"
yes
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 02/13/2017
Service Type: Maintenance
Review Created: 02/17/2017 08:03 AM
Clifton M H., Parts and Service Director at Bob Mayberry Hyundai responded on 02/17/2017

Thank you!!!

Laura B. on 02/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service team"
Always willing to help and speedy
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/14/2017
Service Type: Maintenance
Review Created: 02/17/2017 06:56 AM
Clifton M H., Parts and Service Director at Bob Mayberry Hyundai responded on 02/17/2017

So glad we could help you out! Thank you!

Adrienne B. on 02/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
We can always trust the work being done here. Also, if something were to go wrong, I know it would be taken care of in a fast and professional manner.
Vehicle: 2006 Hyundai Santa Fe
Category: Service
Service Date: 02/14/2017
Service Type: Maintenance
Review Created: 02/17/2017 06:26 AM
Stanley G B. at Bob Mayberry Hyundai responded on 02/17/2017

Thank you for taking the time to express your kind words for our dealership. We hope to provide you with exceptional service for years to come.

Dawn K. on 02/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service"
People in the service department are great. However, it takes so long for just an oil change, even if I make an appointment. Minimum an hour and a half.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/10/2017
Service Type: Repair
Review Created: 02/15/2017 03:43 PM
Clifton M H., Parts and Service Director at Bob Mayberry Hyundai responded on 02/18/2017

Please give myself or Stan a call at your earliest convenience. We would welcome the opportunity to talk about the recent service experience. 

Mallory S. on 02/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Just great!"
Great customer service and great deals!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/11/2017
Service Type: Maintenance
Review Created: 02/15/2017 05:43 AM
Clifton M H., Parts and Service Director at Bob Mayberry Hyundai responded on 02/15/2017

Thank you!!!

ISAAC H. on 02/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"it is local in the town i live in"
very pleased with the work that was done
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 02/07/2017
Service Type: Repair
Review Created: 02/14/2017 04:20 PM
MARTINA M. at Bob Mayberry Hyundai responded on 02/15/2017

Thanks for the great survey!  Hope to see you in our service lane in the future.

Martina MooYoung
Bob Mayberry Hyundai
704-283-8571
Verified Customer on 02/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"x"
x
Vehicle: 2007 Hyundai Elantra
Category: Service
Service Date: 02/09/2017
Service Type: Maintenance
Review Created: 02/13/2017 02:13 PM
Clifton M H., Parts and Service Director at Bob Mayberry Hyundai responded on 02/13/2017

Please call Stan at your convince to talk about this service experience...704-283-8571 ext134. Thank you for your review 

Peter K. on 02/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2015 Sonata Service"
As always, Bob Mayberry provided excellent car care in a reasonable time frame at a reasonable cost. For the three days that my car was a BM, I was given a loaner car at no cost, which was wonderful.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/02/2017
Service Type: Repair
Review Created: 02/11/2017 05:35 AM
Clifton M H., Parts and Service Director at Bob Mayberry Hyundai responded on 02/11/2017

So glad we could help you out. Thank you for your business!!!

Vicki B. on 02/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Recall Maintenance"
none
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/07/2017
Service Type: Repair
Review Created: 02/10/2017 06:30 AM
Clifton M H., Parts and Service Director at Bob Mayberry Hyundai responded on 02/10/2017

Sorry to hear about the distance...but thank you for the chance to service your car. Please let us know in the future when can help you.

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