ReScore Reviews™ (9)

ReScore
Overall Rating 3.0000033/5Overall Rating 3.0000033/5Overall Rating 3.0000033/5rating 3.0000033rating 3.0000033
Original
Overall Rating 1.88889/5rating 1.88889rating 1.88889rating 1.88889rating 1.88889
95% Would Recommend
100% Business Response
Latest Review about 10 hours ago
Verified Customer on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai service"
Great service
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 11:09 AM
Rachel R. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Two thumbs up for excellence service. "
I was highly satisfied with my experience at Hyundai. The staff was all very welcoming and friendly and the service was done in a timely manner. I will only be taking my car to Bob Rohrman Hyundai from here on out!
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/19/2017 01:15 PM
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Eric S. at Bob Rohrman Hyundai responded on 09/20/2017

Thank you for taking the time to fill out our survey!  Thank you for the kind words.  I'm glad we were able to exceed your expectations, that means alot!  Thank you again for the 5 star review!

Eric Scott
Service Manager
Hyundai-Genesis
765-448-1502

Randal J. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"OIL CHANGE"
GREAT SERVICE
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/18/2017 09:01 AM
8783da93e76b4c59f0d3ffde0024f0ad?s=28
Eric S. at Bob Rohrman Hyundai responded on 09/20/2017

Thank you for taking the time to review our survey.  Thank you for the 5 star review!

Eric Scott
Service Manager
Bob Rohrman Hyundai-Genesis
765-448-1502

Amy M. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Gets me scheduled in a timely manner all staff is friendly
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/09/2017
Service Type: Repair
Review Created: 09/17/2017 06:35 PM
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Eric S. at Bob Rohrman Hyundai responded on 09/18/2017

Thank you for taking the time to share your thoughts.  I'm glad we got you handled!  Thank you for the 5 star review!

Eric Scott
Service Manager
Bob Rohrman Hyundai-Genesis
765-448-1502

Mark Y. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
quick service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/14/2017 10:13 AM
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Eric S. at Bob Rohrman Hyundai responded on 09/18/2017

Thank you for taking the time to reply.  Thank you for the 5 star review!

Eric Scott
Service Manager
Bob Rohrman Hyundai-Genesis
765-448-1502

Verified Customer on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"everything"
Great on all levels
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/13/2017 06:55 PM
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Eric S. at Bob Rohrman Hyundai responded on 09/14/2017

Thank you Chris for your time filling out the survey.  I'm glad we got you all taken care of!  Thank you for the 5 star review!

Eric Scott
Service Manager
Bob Rohrman Hyundai-Genesis
765-448-1502

Joyce B. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The help always make you welcome n they care about you "
Excellence
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/13/2017 12:52 PM
8783da93e76b4c59f0d3ffde0024f0ad?s=28
Eric S. at Bob Rohrman Hyundai responded on 09/14/2017

Thank you for taking the time to complete the survey!  Thank you for the kind words and 5 star review.

Eric Scott
Service Manager
Bob Rohrman Hyundai-Genesis
765-448-1502

Teresa Y. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding Always!!!"
Always receive outstanding and dependable service.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/12/2017 02:08 PM
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Eric S. at Bob Rohrman Hyundai responded on 09/13/2017

Thank you Teresa for the kind words! I'm glad to be back and comments like this just warm my heart and make me smile!  You two have always been so kind and I love sharing & showing pictures of my two girls.  Thank you again for for the 5 star review and I will see you soon!

Eric Scott
Service Manager
Bob Rohrman Hyundai-Genesis
765-448-1502

Verified Customer on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Perfect !"
I was completely satisfied with its service.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/12/2017 06:23 AM
8783da93e76b4c59f0d3ffde0024f0ad?s=28
Eric S. at Bob Rohrman Hyundai responded on 09/12/2017

Thank you for taking the time to fill out our survey!  Thank you for the kinds words and 5 star review!

Eric Scott
Service Manager
Bob Rohrman Hyundai-Genesis
765-448-1502

RALPH A. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"favorite dealership"
been buying cars for 60 years and this dealer beats them all
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/08/2017 12:25 PM
8783da93e76b4c59f0d3ffde0024f0ad?s=28
Eric S. at Bob Rohrman Hyundai responded on 09/09/2017

Thank you for the kind words! I'm glad we were able to take care of you.  I will make sure it update your infomation in our system.  Thank you again for the 5 star review!

Eric Scott
Service Manager
Bob Rohrman Hyundai-Genesis
765-448-1502

Verified Customer on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and friendly "
Great service
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 09/05/2017
Service Type: Repair
Review Created: 09/07/2017 05:16 PM
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Eric S. at Bob Rohrman Hyundai responded on 09/08/2017

Thank you for filling out our survey!  I'm glad you had a great service.  Thank you for the 5 star review!

Eric Scott
Service Manager
Bob Rohrman Hyundai-Genesis
765-448-1502

Phillip T. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Still the best"
First time ever I would say positive feeling of service dept. will effect my next purchase. It is good too feel they value your repeat business.
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 09/05/2017
Service Type: Maintenance
Review Created: 09/07/2017 10:58 AM
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Eric S. at Bob Rohrman Hyundai responded on 09/08/2017

Thank you Phillip for taking time out of your day, to share your thoughts with us.  I have just come back to Hyundai as of a couple weeks and want you to know our team will continue to exceed your expectations.  Thank you again for the kind words and 5 star review!

Eric Scott
Service Manager
Bob Rohrman Hyundai-Genesis
765-448-1502

Cassandra T. on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome as always"
Always great. Thanks
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 09/01/2017
Service Type: Repair
Review Created: 09/05/2017 03:43 PM
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Eric S. at Bob Rohrman Hyundai responded on 09/07/2017

Thank you for taking the time to share your thoughts.  Thank you for the 5 star review!

Eric Scott
Service Manager
Bob Rohrman Hyundai-Genesis
765-448-1502

Verified Customer on 09/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They are very friendly and very timely service. "
Nothing to complain about. The service is excellent. Nn
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/24/2017
Service Type: Repair
Review Created: 09/02/2017 05:41 PM
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Eric S. at Bob Rohrman Hyundai responded on 09/05/2017

Thank you for filling out our survey.  I'm glad to hear we gave you excellent service!  Thank you for the 5 star review See you next time.

Eric Scott
Service Manager
Bob Rohrman Hyundai-Genesis
765-448-1502

Amanda N. on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"LOVE THIS PLACE!"
I love bringing my vehicle here! Every single time I have ever came here, I have left with such a great impression. From the moment I stepped onto the lot the day I was car shopping, to a year later coming in for services on the vehicle I bought there! The service advisor with the short blonde hair is always super friendly and bubbly when I come in! They get me right in and out the door for all my services! I have been to a lot of car dealerships, but this one by FAR is the best experience I have ever had!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/29/2017
Service Type: Maintenance
Review Created: 09/01/2017 07:58 AM
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Eric S. at Bob Rohrman Hyundai responded on 09/05/2017

Thank you so much for the kind words! Its always great to hear from people we were able to exceed their expectations.  I shared your review with my staff and everyone had smiles.  See you on your next service!

Thank you again for your time & 5 star review!

Eric Scott
Service Manager
Bob Rohrman Hyundai-Genesis
765-448-1502

William T. on 08/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service every time!"
A+ thanks again...friendly, fast, quality service.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/29/2017
Service Type: Repair
Review Created: 08/31/2017 05:51 PM
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Eric S. at Bob Rohrman Hyundai responded on 09/05/2017

Thank you for taking the time William to fill out our survey!  I'm glad we handled your needs and got you on your way.  Thank you for the 5 star review.

Eric Scott
Service Manager
Bob Rohrman Hyundai-Genesis
765-448-1502

Teresa R. on 08/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People are friendly"
Overall great experience
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/29/2017
Service Type: Repair
Review Created: 08/31/2017 10:29 AM
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Eric S. at Bob Rohrman Hyundai responded on 08/31/2017

Thank you for taking the time to reply.  Thank you for the 5 star reveiw.  

Eric Scott
Service Manager
Bob Rorhman Hyundai-Genesis
765-448-1502

Verified Customer on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service"
I was able to get an appointment quickly for my oil change. The entire process was speedy and everyone was friendly. Thanks!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/28/2017
Service Type: Maintenance
Review Created: 08/30/2017 11:09 AM
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Eric S. at Bob Rohrman Hyundai responded on 08/31/2017

Thank you for taking the time and the kinds words!  I'm glad we got you take care of.  Thank you for the 5 star review.

Eric Scott
Bob Rohrman Hyundai-Genesis
765-448-1502

Dianne R. on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast n courteous "
Yes
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 08/28/2017
Service Type: Repair
Review Created: 08/30/2017 11:04 AM
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Eric S. at Bob Rohrman Hyundai responded on 08/31/2017

Thank you for your time and reply.  Thank you very much for the 5 star review!

Eric Scott
Service Manager
Bob Rohrman Hyundai-Genesis
765-448-1502

Gregory M. on 08/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Greg Mishler's Elantra 33K Oil Change"
Excellent Service & done quickly
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 08/22/2017
Service Type: Maintenance
Review Created: 08/29/2017 06:07 PM
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Eric S. at Bob Rohrman Hyundai responded on 08/30/2017

Thank you for the postive response from your last visit Gregory!  I'm glad we were able to handle all your needs.  Thank you for the 5 stars!

Eric Scott
Service Manager
Bob Rohrman Hyundai-Genesis
765-448-1502

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