99% Would Recommend
Latest Review 4 days ago
Larry J. on 04/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Larry said this business did everything he needed them to do, they were friendly and good.
Vehicle: Ford Expedition
Category: Service
Service Date: 04/07/2017
Review Created: 04/25/2017
This review was collected via phone interview by Customer Research Inc.
Ashlyn B. on 04/25/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Ashlyn said this business did a good job.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 03/27/2017
Review Created: 04/25/2017
This review was collected via phone interview by Customer Research Inc.
Geoff V. on 04/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Geoff said the business is amazing. From the beginning, they didn't oversell. They went straight to the point and were honest. Bob is a very generous man.
Vehicle: Ford Expedition
Category: Service
Service Date: 03/31/2017
Review Created: 04/25/2017
This review was collected via phone interview by Customer Research Inc.
Julie F. on 04/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Julie said the guy at the front desk was informative, knowledgeable and helped her decide what to do with her vehicle.
Vehicle: Ford Pickup
Category: Service
Service Date: 04/14/2017
Review Created: 04/25/2017
This review was collected via phone interview by Customer Research Inc.
James B. on 04/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
James said they took care of what was wrong, and they fixed it in a good manner.
Vehicle: Ford Club Wagon
Category: Service
Service Date: 04/21/2017
Review Created: 04/22/2017
This review was collected via phone interview by Customer Research Inc.
PAUL B. on 04/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding service and craftsmanship"
The folks at Bob's are intent on correctly repairing your auto. Great quality workmanship
Vehicle: Toyota Sienna
Service Date: 04/07/2017
Review Created: 04/07/2017 10:26 PM
DAVID R. on 04/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Quick service close to home"
Quick efficient service close to home here in Ridgefield
Vehicle: Pontiac Grand Am
Service Date: 04/06/2017
Review Created: 04/07/2017 12:04 PM
DONALD M. on 04/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
great job
Vehicle: Chevrolet HHR
Service Date: 04/06/2017
Review Created: 04/07/2017 09:48 AM
GERALD M. on 04/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good job"
They were very analytical to fix the problem, and all turned out to be a successful repair. Thanks!
Vehicle: Jeep Liberty
Service Date: 04/05/2017
Review Created: 04/06/2017 05:39 AM
ALAN G. on 04/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My Car is all better now..."
Water in the passenger compartment, check engine light and no dash lights all repaired honestly and professionally by Bob's Automotive. I drive from Vancouver to take my car to Bob. If you are looking for a high quality automotive repair shop give Bob's Automotive a try.
Vehicle: Volkswagen Jetta
Service Date: 03/31/2017
Review Created: 04/01/2017 01:45 PM
JOHN A. on 03/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Battery Light"
I had a battery light in my truck and took it in anticipating a dying battery. Turned out the alternator had died when I thought it was ok. Lesson learned. Bob replaced the alternator on short notice at the end of the workday. Very much appreciated!
Vehicle: Ford Pickup
Service Date: 03/31/2017
Review Created: 03/31/2017 10:00 PM
IAN R. on 03/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Up front and helpful. Gets work done well and quickly"
I've been bringing my vehicles to Bob's for 10+ years, and have always been satisfied, and the work is always explained before being done.
Vehicle: Chevrolet Pickup
Service Date: 03/01/2017
Review Created: 03/31/2017 08:10 AM
Mike M. on 03/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mike said the employees were professional, quick, and efficient. They were prompt and they gave him options for what his vehicle needed.
Vehicle: Ford Contour
Category: Service
Service Date: 03/28/2017
Review Created: 03/30/2017
This review was collected via phone interview by Customer Research Inc.
Arthur W. on 03/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Darla. She said her husband appreciates the staff at this business and the work that they do.
Vehicle: Toyota RAV4
Category: Service
Service Date: 03/21/2017
Review Created: 03/28/2017
This review was collected via phone interview by Customer Research Inc.
Sheena B. on 03/25/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Sheena said this business was not able to fix her vehicle.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 03/24/2017
Review Created: 03/25/2017
This review was collected via phone interview by Customer Research Inc.
Bob F. at Bob's Automotive responded on 03/28/2017

We were quite able to re-repair this lady's vehicle! She left a little information out of her complaint, that being, she had another shop replace the vehicle engine cylinder head some months ago and their repair job failed miserably (burnt valve). We were told to wait for the repair shop to call us and they never did. She stated she didn't have the money for us to repair it again! This is a prime example of having unqualified people perform major repairs on a vehicle and of course it's our fault that she is in her predicament! We tried to help her, but you can only help those who desire to help themslves first. Vehicles are very complicated and getting more so everyday. This is why our ASE Certified and Factory Trained Technicians go to a minimum of 10 hours of training every quarter. When we replace a cylinder head it leaves with a Warranty for 3 years/36,000 miles Nationwide for parts and labor, not like the shop that did this faulty repair!

GAIL B. on 03/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"honest auto repair"
I drive miles out of my way to have Bob's service my car. You can trust that your car will be repaired properly at a reasonable price.
Vehicle: Subaru Forester
Service Date: 03/22/2017
Review Created: 03/24/2017 10:28 AM
Kirstin W. on 03/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kirstin said this business was honest, thorough, and efficient.
Vehicle: Honda Odyssey
Category: Service
Service Date: 02/28/2017
Review Created: 03/24/2017
This review was collected via phone interview by Customer Research Inc.
Todd H. on 03/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Todd said Bob puts his customers first, and he absolutely honors his word. He was in a bad situation and Bob took care of him. He admires his values.
Vehicle: Cadillac CTS
Category: Service
Service Date: 03/15/2017
Review Created: 03/17/2017
This review was collected via phone interview by Customer Research Inc.
Don H. on 03/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Don said this business did what he asked them to do.
Vehicle: Dodge Dakota
Category: Service
Service Date: 02/27/2017
Review Created: 03/01/2017
This review was collected via phone interview by Customer Research Inc.
Mike L. on 02/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mike said the business is quick and prompt.
Vehicle: GMC Sierra
Category: Service
Service Date: 01/27/2017
Review Created: 02/28/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 21 - 40 of 701 in total