99% Would Recommend
Latest Review 3 days ago
MARY F. on 08/08/2012
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"very friendly and available service"
I needed an oil change and John said just bring my car in right away--no waiting for an appt. needed. He and Caleb not only changed the oil, but also checked to make sure everything I asked about in the car was working right. They were busy and still happily took such great care of me. Thank u so much.
Vehicle: Toyota Matrix
Service Date: 08/06/2012
Review Created: 08/08/2012 05:19 PM
Ralph C. on 07/31/2012
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Ralph said they've always been good to him. They got the work done.
Vehicle: Ford Crown Victoria
Category: Service
Service Date: 07/20/2012
Review Created: 07/31/2012
This review was collected via phone interview by Customer Research Inc.
Phyllis S. on 07/31/2012
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Phyllis said that he has always taken good care of her vehicle.
Vehicle: Ford Taurus
Category: Service
Service Date: 07/24/2012
Review Created: 07/31/2012
This review was collected via phone interview by Customer Research Inc.
Mitch S. on 07/31/2012
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Mitch said the staff performed $900 worth of work, but he failed to complete 1 portion of the service. He completed all the services, except the oil change service. He had to make arrangements to get his oil change service the next day, and he did complete the oil change service at no charge. He sure would recommend the business for services.
Vehicle: Chevrolet Caprice
Category: Service
Service Date: 07/11/2012
Review Created: 07/31/2012
This review was collected via phone interview by Customer Research Inc.
Tyler H. on 07/31/2012
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Tyler said it was good.
Vehicle: Cadillac Catera
Category: Service
Service Date: 07/18/2012
Review Created: 07/31/2012
This review was collected via phone interview by Customer Research Inc.
Penny B. on 07/31/2012
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Spoke with Bill B. Bill said that Penny told him that the service was good.
Vehicle: Nissan Altima
Category: Service
Service Date: 07/11/2012
Review Created: 07/31/2012
This review was collected via phone interview by Customer Research Inc.
John H. on 07/31/2012
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John said he's having some problems with the work that was done and will have to take his vehicle back. The motor won't shift when he puts it into low speed.
Category: Service
Service Date: 07/13/2012
Review Created: 07/31/2012
This review was collected via phone interview by Customer Research Inc.
DEBORAH S. on 07/30/2012
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"Reliable, Honest & Great Service"
I have taken our vehicles to Bob's for the last five years. I have had a positive experience with them every time. They guarantee their service, they are honest, and they hire only qualified and respectful mechanics. I have two small children and depend on my car for transportation. Their shuttle service is why I chose them to begin with, because I had no way of getting home from the mechanics office. They very graciously take myself and my boys home while our car is being repaired, and then come and pick us up when the car is finished.
Vehicle: Chevrolet Impala
Service Date: 07/05/2012
Review Created: 07/30/2012 11:01 PM
Amy S. on 07/30/2012
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Amy said she had to pay for the service. It would be nice if it was free.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 07/13/2012
Review Created: 07/30/2012
This review was collected via phone interview by Customer Research Inc.
Jeanette B. on 07/28/2012
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Spoke with David. He said they had the vehicle done in a timely manner. They were straight forward and explained everything well.
Vehicle: Pontiac Vibe
Category: Service
Service Date: 07/09/2012
Review Created: 07/28/2012
This review was collected via phone interview by Customer Research Inc.
Cody S. on 07/28/2012
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Cody said the business got him in the same day and the appointment didn't take all day.
Vehicle: Dodge
Category: Service
Service Date: 07/19/2012
Review Created: 07/28/2012
This review was collected via phone interview by Customer Research Inc.
Richard D. on 07/28/2012
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Richard said the business did an excellent job.
Vehicle: Subaru Outback
Category: Service
Service Date: 07/02/2012
Review Created: 07/28/2012
This review was collected via phone interview by Customer Research Inc.
RON P. on 07/20/2012
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"Fixes the problems and doesn't invent any"
I had a couple of concerns about the car. Bob's crew fixed them by tightening something and cleaning something. They didn't replace anything that didn't need to be replaced.
Vehicle: Toyota Camry
Service Date: 07/18/2012
Review Created: 07/20/2012 07:45 AM
Greg D. on 06/23/2012
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Greg said this business did a good job.
Vehicle: Toyota Prius
Category: Service
Service Date: 06/12/2012
Review Created: 06/23/2012
This review was collected via phone interview by Customer Research Inc.
Joe V. on 06/23/2012
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Spoke with Laurie. She said the business worked hard to do what she wanted. The business didn't try to sell her anything she didn't need.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 06/19/2012
Review Created: 06/23/2012
This review was collected via phone interview by Customer Research Inc.
Leslie W. on 06/23/2012
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Leslie said this business contacted her when she needed and they explained everything to her understanding. They are cost effective when they are doing the repairs.
Vehicle: Jaguar S-Type
Category: Service
Service Date: 06/19/2012
Review Created: 06/23/2012
This review was collected via phone interview by Customer Research Inc.
Kristie M. on 06/19/2012
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Kristie said the business did a really good job in a timely manner.
Vehicle: Toyota Camry Solara
Category: Service
Service Date: 06/15/2012
Review Created: 06/19/2012
This review was collected via phone interview by Customer Research Inc.
Rob S. on 06/12/2012
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Spoke with Tina. She said this facility is local. They are close by and she was referred by a friend.
Vehicle: Dodge Caravan
Category: Service
Service Date: 06/07/2012
Review Created: 06/12/2012
This review was collected via phone interview by Customer Research Inc.
Dennis B. on 06/08/2012
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Dennis said that the business has always been helpful and has serviced his vehicle in a timely manner.
Vehicle: Nissan Altima
Category: Service
Service Date: 06/06/2012
Review Created: 06/08/2012
This review was collected via phone interview by Customer Research Inc.
VALINDA B. on 06/06/2012
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"Mini says Thanks"
The best as always. Thanks you guys.
Vehicle: MINI Cooper
Service Date: 06/04/2012
Review Created: 06/06/2012 05:16 PM
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