99% Would Recommend
Latest Review 5 days ago
DEBBIE L. on 09/06/2012
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"Customer Service - John"
He was EXTREMELY nice and so very honest. Trust me, we have talked about your business to everyone bragging about it. We will be back. Thanks so much.
Vehicle: Lincoln Continental
Service Date: 08/30/2012
Review Created: 09/06/2012 02:25 PM
LESLIE W. on 09/01/2012
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"Excellent & Attentive Customer Service"
Took my car to the shop for an oil change and for the real brake lamp to be replaced. It was completed in a timely manner and was ready for pick-up before the time expected.
Vehicle: Jaguar S-Type
Service Date: 08/31/2012
Review Created: 09/01/2012 11:19 AM
ROSEMARY D. on 08/28/2012
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"Great Job!"
John was great. The car was ready when he said it would be. We will be regulars at Bob's.
Vehicle: Jeep Grand Cherokee
Service Date: 08/28/2012
Review Created: 08/28/2012 07:25 PM
DAN H. on 08/27/2012
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"dependable and honest"
Always feel good about my treatment at Bob's

Dan
Vehicle: Toyota Avalon
Service Date: 08/21/2012
Review Created: 08/27/2012 08:39 AM
Jake P. on 08/27/2012
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Jake said he thought this business did good.
Vehicle: GMC Sierra
Category: Service
Service Date: 08/23/2012
Review Created: 08/27/2012
This review was collected via phone interview by Customer Research Inc.
Dameion S. on 08/27/2012
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Spoke with Sarah. She stated she was happy with the work. They went above her expectations and did the work quickly.
Vehicle: Ford Pickup
Category: Service
Service Date: 08/23/2012
Review Created: 08/27/2012
This review was collected via phone interview by Customer Research Inc.
Vicente A. on 08/23/2012
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Vicente said the business had good service.
Vehicle: Chrysler Sebring
Category: Service
Service Date: 08/20/2012
Review Created: 08/23/2012
This review was collected via phone interview by Customer Research Inc.
Dorotha W. on 08/22/2012
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Dorotha said they're very friendly and professional. She said it was a warm atmosphere and that she enjoys the people.
Vehicle: Toyota Camry Solara
Category: Service
Service Date: 08/16/2012
Review Created: 08/22/2012
This review was collected via phone interview by Customer Research Inc.
Ken P. on 08/22/2012
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Ken said this business is awesome, wonderful, have great service and this business stayed open late just to make sure they repaired his vehicle correctly. He also said this business takes customer service to the next level.
Vehicle: Honda Odyssey
Category: Service
Service Date: 08/17/2012
Review Created: 08/22/2012
This review was collected via phone interview by Customer Research Inc.
John R. on 08/20/2012
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John said this business had fixed the problem with his vehicle when a dealership could not. He stated that he got his vehicle back the same day he had brought it in and he really appreciated that.
Vehicle: Mazda MPV
Category: Service
Service Date: 08/15/2012
Review Created: 08/20/2012
This review was collected via phone interview by Customer Research Inc.
Jared A. on 08/20/2012
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Spoke with Jane. She said this business is dependable and reliable and only fix what needs to be fixed.
Vehicle: Toyota Corolla
Category: Service
Service Date: 08/08/2012
Review Created: 08/20/2012
This review was collected via phone interview by Customer Research Inc.
Mike P. on 08/20/2012
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Mike said he stopped at an unspecified quickie service business following this experience and was told the coolant level was a couple quarts low after asking to have the fluids checked. He stated he had not seen any signs of a leak and speculated it could have been extra air in the system. He will recheck the fluids and contact the business if necessary. The attitudes and personnel were outstanding. This business did really well.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 08/09/2012
Review Created: 08/20/2012
This review was collected via phone interview by Customer Research Inc.
HAROLD L. on 08/19/2012
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"the people"
Quick and excellant service whether Bob is there or out.
Vehicle: Buick Rendezvous
Service Date: 08/16/2012
Review Created: 08/19/2012 12:52 PM
Joyce W. on 08/17/2012
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Joyce said Bob has done a lot of good work for her over the years. She said he's honest, his prices are decent, and he provides special care. She said he is very nice to her, she appreciates him, and she's told a lot of people about him. She hopes he stays in business for a long time. The people at this business are good and they are nice to have in a small town.
Vehicle: Dodge Stratus
Category: Service
Service Date: 08/13/2012
Review Created: 08/17/2012
This review was collected via phone interview by Customer Research Inc.
Camille V. on 08/09/2012
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Spoke with Jeff. He said Bob is very fair and knowledgeable. He really takes care of his local customers.
Vehicle: Honda Civic
Category: Service
Service Date: 07/30/2012
Review Created: 08/09/2012
This review was collected via phone interview by Customer Research Inc.
VALINDA B. on 08/08/2012
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"I trust them to know how to fix my car."
No need to check anywhere else. This place knows their stuff and keeps the cost as low as possible.
Vehicle: MINI Cooper
Service Date: 08/08/2012
Review Created: 08/08/2012 09:17 PM
MARY F. on 08/08/2012
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"very friendly and available service"
I needed an oil change and John said just bring my car in right away--no waiting for an appt. needed. He and Caleb not only changed the oil, but also checked to make sure everything I asked about in the car was working right. They were busy and still happily took such great care of me. Thank u so much.
Vehicle: Toyota Matrix
Service Date: 08/06/2012
Review Created: 08/08/2012 05:19 PM
Ralph C. on 07/31/2012
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Ralph said they've always been good to him. They got the work done.
Vehicle: Ford Crown Victoria
Category: Service
Service Date: 07/20/2012
Review Created: 07/31/2012
This review was collected via phone interview by Customer Research Inc.
Phyllis S. on 07/31/2012
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Phyllis said that he has always taken good care of her vehicle.
Vehicle: Ford Taurus
Category: Service
Service Date: 07/24/2012
Review Created: 07/31/2012
This review was collected via phone interview by Customer Research Inc.
Mitch S. on 07/31/2012
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Mitch said the staff performed $900 worth of work, but he failed to complete 1 portion of the service. He completed all the services, except the oil change service. He had to make arrangements to get his oil change service the next day, and he did complete the oil change service at no charge. He sure would recommend the business for services.
Vehicle: Chevrolet Caprice
Category: Service
Service Date: 07/11/2012
Review Created: 07/31/2012
This review was collected via phone interview by Customer Research Inc.
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