99% Would Recommend
Latest Review 18 days ago
Anna M. on 09/12/2016
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Anna said the business did what she asked of them and did not try to up sell to her on unnecessary things.
Vehicle: Jeep Liberty
Category: Service
Service Date: 09/09/2016
Review Created: 09/12/2016
This review was collected via phone interview by Customer Research Inc.
SARAH W. on 09/08/2016
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"Great "
They always do great work.
Vehicle: Toyota Sienna
Service Date: 09/08/2016
Review Created: 09/08/2016 11:09 PM
GALE F. on 09/08/2016
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"Oil.change"
Good service, prompt
Vehicle: Ford Pickup
Service Date: 09/08/2016
Review Created: 09/08/2016 08:25 PM
Joel N. on 09/02/2016
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Joel said the business was up front and fixed his vehicle for a good price.
Vehicle: Ford Escape
Category: Service
Service Date: 08/31/2016
Review Created: 09/02/2016
This review was collected via phone interview by Customer Research Inc.
Darla W. on 08/31/2016
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Darla said this business is very convenient and their employees are very nice. She stated it is good hometown service.
Vehicle: Toyota Highlander
Category: Service
Service Date: 08/30/2016
Review Created: 08/31/2016
This review was collected via phone interview by Customer Research Inc.
GERALD M. on 08/30/2016
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"Feedback"
Bob has always been so kind and helpful. I completely trust his judgement and expertise. We appreciate his quick response to our needs. He and his company are great!
Vehicle: Chevrolet Pickup
Service Date: 08/29/2016
Review Created: 08/30/2016 03:56 AM
Tom F. on 08/29/2016
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Tom said everyone at the business was friendly. They did a great job and are very articulate.
Vehicle: Ford Pickup
Category: Service
Service Date: 08/24/2016
Review Created: 08/29/2016
This review was collected via phone interview by Customer Research Inc.
Theron P. on 08/27/2016
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Theron said the business knew what they were doing and helped to save him money on his vehicle.
Vehicle: Toyota ECHO
Category: Service
Service Date: 08/24/2016
Review Created: 08/27/2016
This review was collected via phone interview by Customer Research Inc.
Hannah W. on 08/26/2016
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Hannah said this business did a good job.
Vehicle: RAM 1500
Category: Service
Service Date: 08/24/2016
Review Created: 08/26/2016
This review was collected via phone interview by Customer Research Inc.
R. A. B. on 08/20/2016
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R. A. said he would recommend the business for service.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 08/19/2016
Review Created: 08/20/2016
This review was collected via phone interview by Customer Research Inc.
Kyle C. on 08/12/2016
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Kyle said the business provided him with friendly and helpful service. He was happy with the work done on his vehicle.
Vehicle: Honda Civic
Category: Service
Service Date: 08/10/2016
Review Created: 08/12/2016
This review was collected via phone interview by Customer Research Inc.
CAMILLE V. on 08/06/2016
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"Why we only use Bob's Automotive"
So, my truck was acting weird. I took it into Bob's and turns out it was the battery. I had gotten the battery from Bob's (Interstate battery). I got 6 years use out of a 5 year battery. 2 things; 1. Bob's will correctly diagnose whatever is wrong with your vehicle. 2. Bob's will only use and sell quality parts and aftermarket products.
Vehicle: Ford Pickup
Service Date: 08/05/2016
Review Created: 08/06/2016 04:39 AM
Elizabeth F. on 08/06/2016
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Elizabeth said this business did a great job and had prompt service. The price was reasonable, they were super friendly and did everything correctly. They really took care of her and she appreciates this business.
Vehicle: Toyota Pickup
Category: Service
Service Date: 08/02/2016
Review Created: 08/06/2016
This review was collected via phone interview by Customer Research Inc.
JENNIFER R. on 08/01/2016
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"Car unsavable "
Although we get excellent service at Bob's, the news on our car was devastating financially and for our life situation and we're very frustrated. That said this is still our mechanic of choice.
Vehicle: Hyundai Elantra
Service Date: 08/01/2016
Review Created: 08/01/2016 08:44 PM
Bob F. at Bob's Automotive responded on 08/02/2016

We are apreciative of the kinds words and vote of confidence. I am however startled as the reasons you maked us down. I feel like you gave a substandard score because we told you the truth and it wasn't good news. The worst part of my duties is telling a customer their vehicle repairs will be very costly and sometimes i have tell them the vehicle is not worth the cost. But to mark us down because our your bad luck is a little unfair, don't you think. I believe this is the first timeĀ I have and my business has been penalized for honesty. Please remember that when you decide to replace the vehicle our offer of looking it over, at no cost, before you purchase is still availoable.

Malcolm E. on 07/30/2016
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Spoke with Bob. He said this was his first visit, and the business exceeded his expectations.
Vehicle: Subaru Outback
Category: Service
Service Date: 07/14/2016
Review Created: 07/30/2016
This review was collected via phone interview by Customer Research Inc.
Thomas W. on 07/29/2016
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Thomas said he was satisfied.
Vehicle: Ford Ranger
Category: Service
Service Date: 07/26/2016
Review Created: 07/29/2016
This review was collected via phone interview by Customer Research Inc.
James M. on 07/29/2016
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Spoke with Jennifer. She said she called this business because the dealership broke her air conditioning when they did a free recall on her airbag. They took her vehicle in and gave her a ride home. They had her vehicle fixed within a couple hours and it works perfectly. They also explained to her what it was the dealership had done. She would recommend them for service.
Vehicle: Dodge Durango
Category: Service
Service Date: 07/25/2016
Review Created: 07/29/2016
This review was collected via phone interview by Customer Research Inc.
Heather R. on 07/29/2016
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Heather said the business was very responsive. They communicated very well what the problem with her vehicle was and had her vehicle repaired by the end of the day.
Vehicle: Ford Taurus
Category: Service
Service Date: 07/28/2016
Review Created: 07/29/2016
This review was collected via phone interview by Customer Research Inc.
Matthew A. on 07/27/2016
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Matthew said they got his vehicle ready the next day which he really appreciates. The mechanic was also nice enough to explain things to him in a lengthy conversation.
Vehicle: Toyota Corolla
Category: Service
Service Date: 07/06/2016
Review Created: 07/27/2016
This review was collected via phone interview by Customer Research Inc.
John B. on 07/27/2016
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John said the business provided good service and they did a good job.
Vehicle: Ford Expedition
Category: Service
Service Date: 07/22/2016
Review Created: 07/27/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 81 - 100 of 676 in total