Boch Collision


Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

4062 Reviews

98% Would Recommend
Latest Review 5 days ago
Jeffrey B. on 11/29/2016
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Jeffrey said the experience at this business was very good. The repair was excellent.
Category: Collision
Service Date: 11/11/2016
Review Created: 11/29/2016
This review was collected via phone interview by Customer Research Inc.
Stephanie C. on 11/29/2016
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Stephanie said the repairs on her vehicle were done well and it was cleaned before they returned it to her. Jamie provided great customer service and she will go back if needed.
Category: Collision
Service Date: 11/21/2016
Review Created: 11/29/2016
This review was collected via phone interview by Customer Research Inc.
Darlene W. on 11/28/2016
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Darlene said everything was great except that the emblem on the back of the vehicle was missing half the letters.
Category: Collision
Service Date: 11/15/2016
Review Created: 11/28/2016
This review was collected via phone interview by Customer Research Inc.
Inger K. on 11/28/2016
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Inger said the business got the work done on time and it looks good. Steven was helpful.
Category: Collision
Service Date: 11/18/2016
Review Created: 11/28/2016
This review was collected via phone interview by Customer Research Inc.
Mukamil S. on 11/28/2016
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Mukamil said the business is doing a good job.
Category: Collision
Service Date: 11/18/2016
Review Created: 11/28/2016
This review was collected via phone interview by Customer Research Inc.
Rod L. on 11/26/2016
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Rod said the service was done in a timely and effective manner. His vehicle is running well.
Category: Collision
Service Date: 11/14/2016
Review Created: 11/26/2016
This review was collected via phone interview by Customer Research Inc.
Suzanne D. on 11/25/2016
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Suzanne said the business is excellent. She was not given a promise time.
Category: Collision
Service Date: 11/22/2016
Review Created: 11/25/2016
This review was collected via phone interview by Customer Research Inc.
John S. on 11/25/2016
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John said they did a great job. He worked with Jaime Alvani and she was delightful. She took care of everything and it was on time she as she had promised.
Category: Collision
Service Date: 11/21/2016
Review Created: 11/25/2016
This review was collected via phone interview by Customer Research Inc.
Roni D. on 11/25/2016
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Spoke with Josianna. She said the business did the job right and got her vehicle back to her on time. There were no issues.
Category: Collision
Service Date: 11/17/2016
Review Created: 11/25/2016
This review was collected via phone interview by Customer Research Inc.
Donna W. on 11/23/2016
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Donna said she was pleased with her overall experience. They left pieces from the repair in her trunk. She said she was happy about that. They did not keep her updated on the progress of the repairs and she is unsure why. She had to call them to receive updates. Her vehicle was delayed one day because they had to take the vehicle to the dealership.
Category: Collision
Service Date: 11/16/2016
Review Created: 11/23/2016
This review was collected via phone interview by Customer Research Inc.
Majd A. on 11/22/2016
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Majd said there were a few tiny details that this business missed even though they had his vehicle for almost a week. There were some minor scratches and dents on his vehicle, and these items were brought up beforehand. When he picked his vehicle up, the minor issues were still there. A repair representative went out and touched the spots up with a bit of paint before he left. It was a nice gesture but it would have been better if it had been taken care of sooner. They found additional damage and since they had to get the insurance company's approval, the repair took longer than promised.
Category: Collision
Service Date: 11/16/2016
Review Created: 11/22/2016
This review was collected via phone interview by Customer Research Inc.
Aaron H. on 11/22/2016
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Aaron said the service at this business was quick and efficient. They solved the issue with his vehicle. They were very attentive when he called and they answered his questions.
Category: Collision
Service Date: 11/04/2016
Review Created: 11/22/2016
This review was collected via phone interview by Customer Research Inc.
Scott M. on 11/22/2016
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Scott said he received excellent service from this business and their staff were very helpful. His vehicle was promised in 2 weeks but was actually completed in 3 days. This was the best work his vehicle has ever had.
Category: Collision
Service Date: 11/11/2016
Review Created: 11/22/2016
This review was collected via phone interview by Customer Research Inc.
Angelique B. on 11/22/2016
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Angelique said the business always provided an excellent and professional customer service. They were able to get the work done in a timely manner.
Category: Collision
Service Date: 11/11/2016
Review Created: 11/22/2016
This review was collected via phone interview by Customer Research Inc.
Joyce M. on 11/22/2016
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Joyce said this business reached out to her. They called her and kept her updated during the repair process. Her vehicle was in wonderful condition when she picked it up from them.
Category: Collision
Service Date: 11/11/2016
Review Created: 11/22/2016
This review was collected via phone interview by Customer Research Inc.
Gerald L. on 11/21/2016
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Gerald said Wayne was fantastic. He walked him out and gave him an appraisal. The customer service was done very nicely. It was very good.
Category: Collision
Service Date: 11/15/2016
Review Created: 11/21/2016
This review was collected via phone interview by Customer Research Inc.
Brenda M. on 11/21/2016
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Brenda said the repairs were satisfying from the very beginning. The repairs were good, along with the coffee and danishes.
Category: Collision
Service Date: 11/10/2016
Review Created: 11/21/2016
This review was collected via phone interview by Customer Research Inc.
Jordy F. on 11/21/2016
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Jordy said it was pretty quick, efficient and fast. He was in and out. His vehicle looks new. They were fair, but he had to call them a few times to know about the status of his vehicle. Other than this, everything was great.
Category: Collision
Service Date: 11/11/2016
Review Created: 11/21/2016
This review was collected via phone interview by Customer Research Inc.
Vivienne P. on 11/16/2016
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Viviennne said the customer service is great.
Category: Collision
Service Date: 11/09/2016
Review Created: 11/16/2016
This review was collected via phone interview by Customer Research Inc.
John C. on 11/16/2016
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John said Jamie made everything easy for him. She kept him posted on the progress. He was not given a promise of time. He thought the repairs took a week longer than they should have.
Category: Collision
Service Date: 10/28/2016
Review Created: 11/16/2016
This review was collected via phone interview by Customer Research Inc.
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