Charles said this business did not have any communication with him. They did not tell him what was going on. He had to call them himself. The repair was significantly delayed. The repairs were supposed to be done in two weeks, but it took over a month due to an insurance company delay. If they have more communication and give a more accurate assessment, he would be happier.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.