Review for Boch Collision
Barbara R. on 08/25/2012
Barbara stated there is always room for improvement regarding services because nobody is perfect. The staff performed a very good job. Her vehicle looks brand new, like it has never been in an accident. She enjoyed working with Michelle, and she kept her updated throughout the process. She definitely performed a very good job. Her repair service was one day delayed. The reason given for the delay was due to finding additional damages when they were performing an alignment service. As a result, they needed to get the insurance approval to get the work completed. Barbara stated she knew of Boch and its reputation from personal experience with repair services. As a result, she wanted to bring her vehicle to the business where she knew they would be able to perform the work on her type of vehicle. They would also have the parts available for her type of vehicle.
Service Date: 08/14/2012
Review Created: 08/25/2012
This review was collected via phone interview by Customer Research Inc.