I would first like to respond to the sweet talk comment. Our commitment to you as a vehicle owner is to educate and advise you with any factory scheduled maintenance that may be necessary to benefit not only the vehicle, but your pocketbook over time. You arrived at our facility for and oil change. You also elected to have a brake inspection done as well. We recommended a fuel induction service because of carbon in the throttle body and mileage, and an air filter. These items will pay for themselves over the year with gas mileage and performance of the vehicle. At no time will our service advisors recommend any services for your vehicle that they wouldnt recommend to their own grandmother if she owned the same vehicle. Sorry if this is a different way of doing business that you are used to. We believe in performing maintenance to prevent breakdowns.