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Bonita Valley Auto Care

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,211 Reviews)
85
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
2
Total ReScores
5.0
ReScore Average
85
Net Promoter Score ®

Business Details

About

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Bonita, we are totally Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Bonita, we are totally confident that Bonita Valley Auto Care is the best option in town! ...more

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(619) 475-1714

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (US & Canada)
3995 Bonita Rd Bonita, CA 91902-1230
Bonita Valley Auto Care's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,211 Reviews)

AC
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ARCELI C.
San Diego, CA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/16/2013
verified customer Verified Customer
Conviently located
I brought my car in on a Monday morning letting the person know that I had a leak in one of my tires. I asked that it was patched and to also rotate the tires and do an oil change. I never recieved a call to let me know my car was ready and called around 4:30 becuase I knew they closed at 5:00. I picked up my car and the next morning I saw my tire low. I was unable to bring it to them on Tuesday but showed up Wed. morning. I told the guy that I was there on Monday to have a leak repaired on my tire and it's still leaking. He went out to check the tire and there plain as day was a nail. They repaired my tire and again did not call me to let me know that it had been finished. After all I had been through I thought they would have at least offered a discount or at least apologized I could have been on the side of the road with a flat tire becuase it wasnt fixed the first time.
Not Recommended
Bill B. from Bonita Valley Auto Care responded on 11/18/2013 06:43 PM

  I'm truly sorry for the lack of communication.  We have been without one of our service advisors all week due to sickness,  this has made it very difficult to keep up with demand.  This is not our typical procedure as we believe great customer service starts with open lines of communication.  Thank you for your review, it keeps us sharp.

Service Coupons and Posts
🌟 We're revved up by your 5-star review, Maria! 🚗💨 Thanks for cruising by and for the stellar feedback. We're here to keep your ride in top gear! #HappyCustomers #AutoCare
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Thanks for the great review! 🤩 We appreciate your trust in us to provide honest and upfront service. #Bonita #AutoCare #Trustworthy 🔧
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Thanks for the great review, Michael! 🤩 We're so glad you had a great experience with our crew. #Bonita #AutoCare #ProfessionalCrew
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Thanks for the great review, Edward! 🤩 We're glad you had a smooth experience getting your smog check. #Bonita #AutoCare #SmogCheck
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Thanks for the great review, Gloria! 🤩 We're so glad you had a great experience with us. #Bonita #BonitaValleyAutoCare 🚗
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Thanks for the kind words, Dane! 🤩 We're glad to have been your go-to for nearly 10 years! 🤝 We strive to always underpromise and over deliver. 💯 #Bonita #BonitaValleyAutoCare
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