"Broke my air cleaner housing"
I dgave a one-star review despite the fact that they seemed like nice people. When my car was ready I was notified that my air cleaner housing had a busted clip. I didn't worry at the time, but when I stopped for gas and checked the oil and fluid levels (like always), I saw that not only was one clip broken, both were, and they put a bent piece of metal to hold it shut. Terrible jury-rigged repair job and absolute unprofessionalism exhibited by the mechanic. You break it, you buy it. They should have offered to make it right. I intend to go back and speak with the manager, but I expect that I'll be wasting my breath.