Bourne's Service Center


Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

324 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
83% Business Response
Latest Review 1 day ago
James B. on 05/24/2017
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Spoke with Cathy. She said they took care of everything she needed done.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 05/12/2017
Review Created: 05/24/2017
This review was collected via phone interview by Customer Research Inc.
Joanne S. on 05/23/2017
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Spoke with Tony. He said he was happy with the service he got from this business but it cost more than he was hoping. They charged him more than any estimate he got elsewhere, but they did use quality parts and they did give him options.
Vehicle: Subaru Forester
Category: Service
Service Date: 05/16/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
Enzo D. on 05/22/2017
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Spoke with Debbie. She said she was pleased with the work the technicians did. She has always been happy with what they have done.
Vehicle: Volvo XC70
Category: Service
Service Date: 05/18/2017
Review Created: 05/22/2017
This review was collected via phone interview by Customer Research Inc.
Rick G. on 05/19/2017
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Rick said this business is honest and courteous. They did what they said they would do for his service.
Vehicle: Mitsubishi Eclipse
Category: Service
Service Date: 05/15/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Taylor P. on 05/19/2017
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Taylor said the business was fast and the service was good.
Vehicle: Subaru Legacy
Category: Service
Service Date: 05/17/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
LYNN V. on 05/14/2017
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"Trustworthy and skilled"
My 2008 Subaru is carefully tuned and watched over by Renne and Steve.
Vehicle: Subaru Forester
Service Date: 05/12/2017
Review Created: 05/14/2017 06:29 AM
Lisette S. on 05/13/2017
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Lisette said she has been going to this business for a couple of years.
Vehicle: Toyota Matrix
Category: Service
Service Date: 05/08/2017
Review Created: 05/13/2017
This review was collected via phone interview by Customer Research Inc.
Phillip V. on 05/08/2017
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Phillip said they were quick. Steve Moore was knowledgeable.
Vehicle: Pontiac Bonneville
Category: Service
Service Date: 04/28/2017
Review Created: 05/08/2017
This review was collected via phone interview by Customer Research Inc.
TIMOTHY B. on 05/06/2017
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"Car inspection"
Thanks
Vehicle: Toyota Prius
Service Date: 05/04/2017
Review Created: 05/06/2017 03:57 AM
ERICH W. on 05/02/2017
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"Ongoing seervice"
I've been very happy with the service for many years.
Vehicle: Subaru Outback
Service Date: 04/17/2017
Review Created: 05/02/2017 05:33 AM
JANET S. on 04/29/2017
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"Tires, and then some"
Steve and the staff did a great job getting me in and out in a timely manner, even with an additional piece of work that they had to do. I thought I was just in for a tire change-over, but while they were doing that, they discovered something else that needed to be done. They let me know about it immediately, and took care of it while I waited. Terrific service!
Vehicle: Volvo S60
Service Date: 04/27/2017
Review Created: 04/29/2017 09:24 AM
LEWIS G. on 04/28/2017
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"Friendly and very good staff"
Not only changed winter for summer tires (all purchased at Bourne's), but they repaired and reinstalled my rusted away back license plates for me, in a fast excellent serivce, exactly on time appointment. I cannot imagine going anywhere else for auto services mand advice as well. L Gordon, South Burlington
Vehicle: Toyota Highlander
Service Date: 04/26/2017
Review Created: 04/28/2017 01:51 PM
CHARONE P. on 04/27/2017
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"The mechanics are great"
I feel the mechanic was honest about his decision to reschedule for another appointment to confirm the problem with my car
Vehicle: Honda Accord
Service Date: 04/25/2017
Review Created: 04/27/2017 03:45 PM
Ginny D. on 04/27/2017
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"Oil change car check"
Everyone was helpful and informative. They couldn't have been nicer. Also I was able to get a quick appointment
Vehicle: Honda Fit
Service Date: 04/24/2017
Review Created: 04/27/2017 07:44 AM
Andrew S. on 04/25/2017
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"Detailed tune up saves car!"
The Bourne team did it again -- when I brought my car in for a routine oils change and seasonal tire swap, the engine light had come on. The team found the issue and did the required work to fix the problem at a competitive rate!
Vehicle: Audi A4
Service Date: 04/19/2017
Review Created: 04/25/2017 08:45 AM
Jon F. on 04/22/2017
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"10 years with Bourne's"
We've been taking all our vehicles, from brand new to 20-year-old rust buckets, to Bourne's since 2007. Service has ALWAYS been friendly, honest, reliable.
Vehicle: Toyota Highlander
Service Date: 04/20/2017
Review Created: 04/22/2017 05:31 AM
Jim E. on 04/21/2017
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Jim said they did a great and it was on time.
Vehicle: Honda CR-V
Category: Service
Service Date: 04/17/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
John W. on 04/20/2017
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John said they are great people.
Vehicle: Honda CR-V
Category: Service
Service Date: 04/18/2017
Review Created: 04/20/2017
This review was collected via phone interview by Customer Research Inc.
Cindy P. on 04/19/2017
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Cindy said they're good.
Vehicle: Toyota Venza
Category: Service
Service Date: 04/10/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
Al M. on 04/18/2017
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Al said he is a repeat customer of this business. They give good and clear communication and they finish on time.
Vehicle: Honda Fit
Category: Service
Service Date: 04/14/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 324 in total