ReScore Reviews™ (69)

ReScore
Overall Rating 4.7536262/5Overall Rating 4.7536262/5Overall Rating 4.7536262/5Overall Rating 4.7536262/5rating 4.7536262
Original
Overall Rating 2.43478/5Overall Rating 2.43478/5rating 2.43478rating 2.43478rating 2.43478
97% Would Recommend
100% Business Response
Latest Review about 13 hours ago
Verified Customer on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Tucson 1.6 turbo limited"
Basically good, but inside and outside of vehicle not cleaned or washed. Staff helpful with insurance issue. Question remains about steering/ handling and position of steering wheel.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/21/2017 06:04 PM
Michael S. at Bowser Hyundai responded on 09/22/2017

Thank you for the 5 star rating in spite of your issues.

Verified Customer on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied customer "
Very satisfied with the service department.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 09/21/2017 01:33 PM
Michael S. at Bowser Hyundai responded on 09/22/2017

Thank you!
We aim to please!

James B. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great employees "
Good work done right
Vehicle: 2004 Hyundai Elantra
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 07:29 PM
Michael S. at Bowser Hyundai responded on 09/21/2017

Thanks Jim !

Becky S. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast"
Easy to work with and quality work
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/20/2017 03:17 PM
Michael S. at Bowser Hyundai responded on 09/20/2017

Thanks Becky!
We appreciate your business!

Frederick K. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Caring Dealership"
Easy to get appointment. Professionals and knowledgeable. Drive past other dealerships to maintain my vehicle.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/20/2017 03:09 PM
Michael S. at Bowser Hyundai responded on 09/20/2017

Thank you for the compliments !
We appreciate your business!

Kelly F. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Some of your staff"
Simple maintenance service like oil changes you don't have to wait that long thank goodness
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/20/2017 01:31 PM
Michael S. at Bowser Hyundai responded on 09/20/2017

Thanks Kelly!!

Joseph I. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Employees "
Friendly, courteous staff. Quality workmanship
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/20/2017 01:10 PM
Michael S. at Bowser Hyundai responded on 09/20/2017

THANK YOU FOR THE COMPLIMENT !

Jeffrey H. on 09/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Routine Oil Change"
Service was fine but took a little longer than expected, close to an hour and a half even though I scheduled my appointment for 8am when they opened.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/20/2017 07:34 AM
Michael S. at Bowser Hyundai responded on 09/20/2017

I appologize for the delay.
Thank you for the positive review.

Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Bill "
Bill the service managers makes it worth traveling to Bowser for service.
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/19/2017 08:55 AM
Michael S. at Bowser Hyundai responded on 09/19/2017

THANKS FOR COMPLIMENTING BILL -
Hope to see you again.

Jerome M. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people make it great"
Great job on my car
They did an amazing after my wreck
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/18/2017 08:38 PM
Michael S. at Bowser Hyundai responded on 09/19/2017

THANK YOU !
I will pass this on to the Bodyshop Manager.

Christine W. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good customer service"
Rob took care of me during my appointment and was very attentive.He went the extra mile to make sure that I was comfortable with my decisions.He let me know everything I needed to know in a way that I could relate to.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/18/2017 05:19 PM
Michael S. at Bowser Hyundai responded on 09/18/2017

Glad to hear everything went smoothly.
We appreciate your business.

Richard R. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No B.S. "
Work was done in a timely manner, with no pushing for extra maintenance to be done. Car washing was nice.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/18/2017 04:32 PM
Michael S. at Bowser Hyundai responded on 09/18/2017

Thanks Rich!
We appreciate your business.

RONALD M. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great service "
Bowser consistenly provides good service. Big reason I keep going back and use no one else.
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/18/2017 02:37 PM
Michael S. at Bowser Hyundai responded on 09/18/2017

Thank you for your loyalty!

Charles S. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Derek was a good service man "
Excellent
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/18/2017 11:25 AM
Michael S. at Bowser Hyundai responded on 09/18/2017

Thank you for the 5 star rating on our body shop!

Beckie P. on 09/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"As I said I didn't like being charged to rotate my tires."
To purchase a car, not tires.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/18/2017 08:37 AM
Michael S. at Bowser Hyundai responded on 09/18/2017

Thank you for your input.
We have always charged for tire rotation.
I will look into the feasibility of free rotations if tired are purchased here

Henry S. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Leaking radiator, broken air conditioning and state inspection"
Comprehensive work on radiator, and air conditioning, as well as state inspection, made as painless as possible. Bill, from your service department, kept us up to date with status of repairs.
Vehicle: 2006 Hyundai Elantra
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/18/2017 07:00 AM
Michael S. at Bowser Hyundai responded on 09/18/2017

I glad Bill was helpful.
We appreciate the 5 star review!

John Z. on 09/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"service"
yes
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/18/2017 06:20 AM
Michael S. at Bowser Hyundai responded on 09/18/2017

Thank you for the positive review.

Verified Customer on 09/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good but expensive"
Thanks for the unexpected courtesy ride.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/17/2017 08:28 AM
Michael S. at Bowser Hyundai responded on 09/17/2017

Thank you for the positive review.

Ronald P. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall on car"
Nobody likes the inconvenience of a recall on their car, but Bowser makes it painless and easy!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/16/2017 07:30 AM
Michael S. at Bowser Hyundai responded on 09/17/2017

THANKS RON - WE APPRECIATE YOUR BUSINESS !

Joan W. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great servive"
Awesome customer service.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/16/2017 03:38 AM
Michael S. at Bowser Hyundai responded on 09/16/2017

Thank you for the compliment!
We hope to see you again

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