ReScore Reviews™ (32)

ReScore
Overall Rating 3.34375/5Overall Rating 3.34375/5Overall Rating 3.34375/5rating 3.34375rating 3.34375
Original
Overall Rating 2.21875/5Overall Rating 2.21875/5rating 2.21875rating 2.21875rating 2.21875
88% Would Recommend
100% Business Response
Latest Review about 19 hours ago
Gordon B. on 05/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service"
yes
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 05/22/2017
Service Type: Repair
Review Created: 05/26/2017 07:23 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 05/26/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Jamie B. on 05/26/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"recall work done timely, item in for 2nd time though"
I'd recommend the service dept to others. usually they are all great, and not sure why we had to bring the car in to get the same problem fixed with the cruise control a second time (not sure why it wasn't fixed correctly the first time it was int), but otherwise the service team is usually very good overall. not sure I'd buy another car there. hi pressure sales people who aren't empowered to make decisions; need managers for everything. takes all day and confusion reigns.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/22/2017
Service Type: Repair
Review Created: 05/26/2017 04:54 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 05/26/2017

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Neal M. on 05/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Civility and service. "
Obviously a well oiled and effective dealership.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 05/18/2017
Service Type: Maintenance
Review Created: 05/25/2017 05:33 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 05/26/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Dagmar C. on 05/25/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Extremely slow service! "
No acceptable
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 05/22/2017
Service Type: Maintenance
Review Created: 05/25/2017 05:26 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 05/26/2017

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Robert N. on 05/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service department"
Great Manager
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 05/22/2017
Service Type: Repair
Review Created: 05/25/2017 01:09 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 05/25/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Mark H. on 05/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Quick Svc
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 05/23/2017
Service Type: Maintenance
Review Created: 05/25/2017 12:25 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 05/25/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
David M. on 05/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I'll Be Back"
Very Happy
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 05/23/2017
Service Type: Maintenance
Review Created: 05/25/2017 10:16 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 05/25/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Kathleen S. on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Alex was receptive and knowledgable. "
Happy with the service and expertise of the service writer. Work was done timely and efficently, coffe in the waiting area was hot, what more can you ask from a service department. Overall a very good experience.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/17/2017
Service Type: Repair
Review Created: 05/24/2017 07:16 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 05/25/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Art F. on 05/24/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Most tech and writers do care about the customer"
Dealership appears clean and a friendly place. Hoping they keep it up.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/19/2017
Service Type: Repair
Review Created: 05/24/2017 05:50 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 05/25/2017

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Charles R. on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful service"
I have taken my car to Brandon Hyundai ever since we moved to Florida. They have always been very helpful and pleasant towards me. Thank you so much for your help
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 05/19/2017
Service Type: Repair
Review Created: 05/24/2017 05:48 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 05/25/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Avis R. on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean, nice peolpe"
Avis r
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 05/22/2017
Service Type: Maintenance
Review Created: 05/24/2017 12:29 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 05/24/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Verified Customer on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"New Customer"
8 months in and the service is very good
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 05/22/2017
Service Type: Maintenance
Review Created: 05/24/2017 10:53 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 05/24/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Daryl O. on 05/23/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Not sure"
Still not sure
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 05/17/2017
Service Type: Repair
Review Created: 05/23/2017 05:35 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 05/24/2017

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Terry C. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent all around customer service"
Yes!
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 05/19/2017
Service Type: Maintenance
Review Created: 05/23/2017 02:49 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 05/24/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Verified Customer on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Department"
prompt appointments
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/17/2017
Service Type: Repair
Review Created: 05/22/2017 09:52 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 05/22/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Deborah K. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service Dept"
I have taken my cars to Brandon Hyundai for years because I have always found their service department folks to be diligent in researching problems, timely in their feedback and persistent in finding ways to reduce costs. During my most recent service, that included an unexpected problem that delayed service completion by several days, my Service Manager, Alex, provided timely and concise feedback on a consistent basis and met the adjusted completion date. I will continue to take my cars to Brandon Hyundai for service.
Vehicle: 2011 Hyundai Sonata Hyb
Category: Service
Service Date: 05/16/2017
Service Type: Maintenance
Review Created: 05/22/2017 08:39 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 05/22/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Deanna P. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Mario there is a big help.. "
Deanna
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 05/15/2017
Service Type: Maintenance
Review Created: 05/22/2017 05:58 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 05/22/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Cynthia P. on 05/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"No call"
I had to call the Tech to find out if it was done. They didn't call me after it was dropped off at 12:00. I called at 3:00 after receiving no call from them.
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 05/15/2017
Service Type: Repair
Review Created: 05/21/2017 04:42 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 05/22/2017

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Patricia O. on 05/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Chris is great"
Chris is always there to help me out. He has been my point of contact and I can rely on him to get my car serviced and back on the road.
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 05/15/2017
Service Type: Repair
Review Created: 05/21/2017 05:29 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 05/22/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Elizabeth H. on 05/20/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Upcharging"
Always identify something that isn't covered under warranty that needs to be done & sometimes need to also order a part.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/15/2017
Service Type: Repair
Review Created: 05/20/2017 04:05 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 05/22/2017

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Displaying Review 81 - 100 of 1727 in total