ReScore Reviews™ (26)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 2.28/5Overall Rating 2.28/5rating 2.28rating 2.28rating 2.28
88% Would Recommend
100% Business Response
Latest Review about 11 hours ago
Verified Customer on 01/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They are raising the bar, not the prices, each time I go there"
Once again we defied marketplace "logic" and actually had our 2015 Sonata Hybrid serviced AT THE SELLING DEALER. They not only knew WHAT services were to be performed and how to do them efficiently; but did so in friendly, courteous way at a reasonable price. So far - 2 years - has been an excellent experience with this dealer & service personnel.
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 01/26/2017
Service Type: Maintenance
Review Created: 01/31/2017 03:06 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 01/31/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Patricia M. on 01/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good job as usual"
Car was serviced on time as promised.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 01/25/2017
Service Type: Repair
Review Created: 01/30/2017 12:18 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 01/30/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Thomas S. on 01/30/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Repair work was excellent but interior of car not vacuumed ."
As always the service work was excellent in all regards, however, while the exterior of the car was washed, the interior had not been cleaned or vacuumed when I picked it up. Didn't have time to wait for a redo.
Vehicle: 2013 Hyundai Equus
Category: Service
Service Date: 01/25/2017
Service Type: Repair
Review Created: 01/30/2017 12:11 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 01/30/2017

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Jean S. on 01/30/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"jean"
overall service and customer service above average
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 01/24/2017
Service Type: Repair
Review Created: 01/30/2017 08:18 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 01/30/2017

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Verified Customer on 01/30/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Unsatisfactory"
Car wasn't done when promised. Staff isn't really friendly. Had to wait outside for an hour until some come over and ask me if I needed something.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 01/23/2017
Service Type: Maintenance
Review Created: 01/30/2017 04:06 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 01/30/2017

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Ronald S. on 01/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Special attention "
They were fast and explained everything clearly
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/23/2017
Service Type: Repair
Review Created: 01/29/2017 06:07 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 01/30/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Verified Customer on 01/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenient and they have a wonderful driver who delivers me to work and back."
Excellent
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 01/20/2017
Service Type: Repair
Review Created: 01/29/2017 04:35 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 01/30/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Verified Customer on 01/29/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Lot overcrowded."
Mediocre.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 01/23/2017
Service Type: Maintenance
Review Created: 01/29/2017 03:54 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 01/30/2017

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Geralynn M. on 01/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Service Technicians are always friendly and don't hard pressure for extra work to be done.
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 01/20/2017
Service Type: Maintenance
Review Created: 01/29/2017 08:01 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 01/30/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Lisa B. on 01/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service was exceptional"
I find the service to be a 5 star experience
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 01/21/2017
Service Type: Maintenance
Review Created: 01/28/2017 05:54 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 01/28/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Verified Customer on 01/28/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"OIl change"
well done in a timely manner
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 01/25/2017
Service Type: Repair
Review Created: 01/28/2017 04:46 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 01/28/2017

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Nooreldeen N. on 01/27/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"It's ok"
Not exactly right when they tell you after certain time to pick up your vehicle
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 01/25/2017
Service Type: Maintenance
Review Created: 01/27/2017 11:08 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 01/28/2017

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Tina W. on 01/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professionalism"
I can't think of anyone that enjoys going to the dealership to get there vehicles worked on service etc...you guys work hard to make it enjoyable as possible so to speak, I felt that on my last visit thank you....
Vehicle: 2011 Hyundai Sonata Hyb
Category: Service
Service Date: 01/25/2017
Service Type: Maintenance
Review Created: 01/27/2017 02:32 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 01/28/2017

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
GRACE E. on 01/27/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Slow service"
It took 2 months and 4 calls and 1 e-mail to get my car repaired. I had to talk to the main service manager (Dan) to get anything done. Im glad that Genesis is splitting away from Hyundai so maybe the service will improve the the level it should be.
Vehicle: 2014 Hyundai Genesis
Category: Service
Service Date: 01/24/2017
Service Type: Repair
Review Created: 01/27/2017 12:13 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 01/28/2017

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Francis B. on 01/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Again, good service.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/23/2017
Service Type: Repair
Review Created: 01/26/2017 10:21 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 01/28/2017

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Verified Customer on 01/26/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"No comment at this time"
No comment
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 01/19/2017
Service Type: Maintenance
Review Created: 01/26/2017 05:51 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 01/28/2017

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Dan W., Parts and Service Director at Brandon Hyundai responded on 01/28/2017

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Pearl W. on 01/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"ALWAYS EXCELLENT!!"
10
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 01/24/2017
Service Type: Maintenance
Review Created: 01/26/2017 01:16 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 01/28/2017

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
BETSYE G. on 01/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Been going for years. Great service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/20/2017
Service Type: Repair
Review Created: 01/26/2017 10:49 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 01/28/2017

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Carla B. on 01/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always a pleasure"
Ask for Mario. He's the best!
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 01/23/2017
Service Type: Maintenance
Review Created: 01/26/2017 05:11 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 01/26/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
William W. on 01/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The employees"
See the first comment.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/13/2017
Service Type: Maintenance
Review Created: 01/25/2017 06:51 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 01/26/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Displaying Review 141 - 160 of 1475 in total