Brentwood Automotive


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

1021 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.4999975/5Overall Rating 4.4999975/5Overall Rating 4.4999975/5Overall Rating 4.4999975/5rating 4.4999975
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
98% Would Recommend
Latest Review about 21 hours ago
GREG G. on 09/19/2017
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"Brentwood always does great work. "
The work gets done right and the prices are fair. Hard to find that in this day and time.
Vehicle: Toyota Camry
Service Date: 09/18/2017
Review Created: 09/19/2017 12:57 PM
DON D. on 09/17/2017
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"Excellent "
They fix it. Quickly and completely.
Vehicle: Honda CR-V
Service Date: 09/08/2017
Review Created: 09/17/2017 05:40 AM
Abby D. on 09/15/2017
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Abby said this business was awesome.
Vehicle: Toyota Corolla
Category: Service
Service Date: 09/05/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Frances M. on 09/15/2017
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Frances said the staff was polite. They did a lot of different things.
Vehicle: Honda CR-V
Category: Service
Service Date: 09/01/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
JOSH B. on 09/14/2017
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"just a great spot to get your oil changed"
this place is great. job well done
Vehicle: Honda CR-V
Service Date: 09/08/2017
Review Created: 09/14/2017 01:49 PM
Gretta E. on 09/14/2017
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"Peace of mind"
Care and courtesy of staff, especially Will Lorenzo, is far better than I've ever experienced prior to going to Brentwood.
Vehicle: Subaru Impreza Sedan
Service Date: 09/13/2017
Review Created: 09/14/2017 01:24 PM
David L. on 09/14/2017
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"prompt service, good explanation of car problem"
good prompt service
Vehicle: Nissan Altima
Service Date: 09/13/2017
Review Created: 09/14/2017 06:46 AM
DON A. on 09/10/2017
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"Just Enough"
You do what's needed - nothing more and nothing less.
Vehicle: Toyota Prius
Service Date: 09/08/2017
Review Created: 09/10/2017 02:58 AM
CHARLES S. on 09/06/2017
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"Friendly people."
Great staff. But this last time having my oil changed, it took all day. But I called an told you guys I had appointment at 3:30. An they got it done before my other appointment. Over all you guys do a great job. Thank you.
Vehicle: Chevrolet Silverado 1500
Service Date: 09/05/2017
Review Created: 09/06/2017 02:16 AM
CATHERINE B. on 09/02/2017
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"Good business ethic!"
I was so thankful for the good care Brentwood took of me. Every detail was handled right, and the ease of dealing with them was really a good reflection on their way of doing business.
Vehicle: Subaru Forester (Natl)
Service Date: 08/30/2017
Review Created: 09/02/2017 10:14 AM
Edward N., President at Brentwood Automotive responded on 09/05/2017

Thank you for the nice review. We try hard to keep our customers safe and happy. Maintaining good relationships with our customers is what helped us stay in business for 41 years.
Thanks again,  Ed Nemphos

SISTER P. on 09/02/2017
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"Honest"
Honest and trustworthy!
Vehicle: Toyota Corolla
Service Date: 09/01/2017
Review Created: 09/02/2017 03:22 AM
RICHARD H. on 09/01/2017
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"Change Oil"
I scheduled an oil change and got tires rotated and the heat shield on the catalytic converter tightened down.
Vehicle: Nissan Xterra
Service Date: 08/28/2017
Review Created: 09/01/2017 01:20 AM
NANCY B. on 08/31/2017
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"excellent service"
they are great ---very professional
Vehicle: Honda Fit
Service Date: 08/08/2017
Review Created: 08/31/2017 09:19 PM
HAO Z. on 08/28/2017
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"expensive"
labor fee is far more than I expected.
Vehicle: Toyota Camry
Service Date: 08/25/2017
Review Created: 08/28/2017 08:19 PM
Edward N., President at Brentwood Automotive responded on 09/05/2017

Hi Mr. Zang, our labor rate is far less expensive that most dealerships. We cannot be the cheapest guy in town and still do the quality work that is the hallmark of our business. We also want to pay our people a fair wage and help them with their benifits. In this business the old adage applies "you get what you pay for" 
That you for continuing to recommend us.
Ed Nemphos

REAGAN D. on 08/17/2017
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"A Customer for 19years!"
I trust Brentwood for a Honest estimate of scoop of work needed & Quality work from the very talented mechanics.
Vehicle: Nissan Altima
Service Date: 08/14/2017
Review Created: 08/17/2017 07:28 AM
Gabriel R. on 08/17/2017
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Gabriel said this business repaired his vehicle and they let him keep is vehicle on their lot for a few days until he returned from out of town.
Vehicle: Toyota Highlander
Category: Service
Service Date: 08/15/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
PAULA A. on 08/12/2017
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"Outstaning Service at a Moderate Price!"
I am always satisfied with the service when I take my car to Brentwood Automotive. They even give me rides to home and work while my car is in the shop!
Vehicle: Volkswagen Passat
Service Date: 08/11/2017
Review Created: 08/12/2017 09:56 AM
Kyle S. on 08/09/2017
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Kyle said Jeff at the business was great and the customer service was also good.
Vehicle: Subaru Impreza Sedan
Category: Service
Service Date: 08/07/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Samuel S. on 08/09/2017
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Samuel said the service from this business was 100 percent.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 08/07/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Maca B. on 08/08/2017
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Maca said there was still a warning light on after the service, but the vehicle is fine.
Vehicle: Toyota Highlander
Category: Service
Service Date: 08/07/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
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