98% Would Recommend
Latest Review 8 days ago
REBECCA M. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people!"
I really appreciate that you take good care of my car. The only request I have is that Mikey would stop breaking it just to fix it! ahahahahaha
Vehicle: Audi A4
Service Date: 09/12/2017
Review Created: 09/18/2017 10:48 AM
Benetta B. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Benetta said the employees were dependable. They provided a great job.
Vehicle: GMC Envoy XUV
Category: Service
Service Date: 09/06/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Shawnique B. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Shawnique said the staff squeezed her in for service and she was pleased. They did a good job and she was happy.
Vehicle: Nissan Altima
Category: Service
Service Date: 09/07/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Braden R. on 09/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
Great service with good pricing.
Vehicle: Nissan Altima
Service Date: 09/05/2017
Review Created: 09/06/2017 04:04 AM
BRIDGET P. on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service!"
The staff is always friendly and helpful. Always answer questions and explain in terms I can understand.
Vehicle: Toyota RAV4
Service Date: 08/30/2017
Review Created: 08/30/2017 08:29 PM
Robert B. on 08/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Robert said this business treats him fairly and he is happy with the service he gets from them or he wouldn't go there. He replaced his vehicle's whole front end and it didn't cost too much. His vehicle is still running well because of them even after 300,000 miles.
Vehicle: Chevrolet Avalanche
Category: Service
Service Date: 07/27/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Bhilp R. on 08/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bhilp said the business was good and he liked the service.
Vehicle: Nissan Altima
Category: Service
Service Date: 08/02/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Lisa G. on 08/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service best auto shop in town!!!!!"
Fantastic Shop!!!
Vehicle: Honda Accord Crosstour
Service Date: 08/08/2017
Review Created: 08/26/2017 08:53 AM
Craig K. on 08/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Craig said this business gets him in and out quickly. The staff provide the level of service he requests.
Vehicle: Lexus SC 430
Category: Service
Service Date: 08/17/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Latesha E. on 08/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Latesha said this business was quick and nice.
Vehicle: Mercedes-Benz C-Class
Category: Service
Service Date: 08/11/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Robert J. on 08/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Robert said he appreciated their candidness and speed when getting to the problem.
Vehicle: Nissan Xterra
Category: Service
Service Date: 08/17/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
AISLINN M. on 08/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Communication and Timliness"
My back door of my car suddenly would not close. I brought it in first thing in the morning without an appointment, worried it might not get fixed in time before the rain came the next day. Briarwood sourced the part and fixed my door by the early afternoon! Throughout the process there was very good communication on how much it would cost and what the status of the repair was.
Vehicle: Hyundai Tucson
Service Date: 08/21/2017
Review Created: 08/23/2017 09:05 AM
MARY JO R. on 08/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service as usual"
Casey and staff are always very professional and care of what's needed on my car. They will give me estimates and recommendations for future needs so I.can save my money in advance. I've never had them pressure me for additional services and have not been treated differently because I'm a woman.
Vehicle: Honda Accord Sdn
Service Date: 08/21/2017
Review Created: 08/22/2017 10:46 AM
John S. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said everything worked out well at the business.
Vehicle: INFINITI M35
Category: Service
Service Date: 08/04/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
STEPHEN C. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Briarwoods Saves the Day!"
My car was damaged by a quick service station that made a stupid error during a routine oil change. Brairwoods helped by not only fixing my vehicle but also by communicating all the details to me and helping me deal with the corporate claims department from the quick service place.
Vehicle: Toyota RAV4
Service Date: 08/16/2017
Review Created: 08/17/2017 07:13 PM
David R. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said the employees are honest and they do a good job.
Vehicle: Jeep Commander
Category: Service
Service Date: 08/08/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Nusrat K. on 07/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Nusrat said Abraham, and the staff were good.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 07/11/2017
Review Created: 07/29/2017
This review was collected via phone interview by Customer Research Inc.
Dee H. on 07/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dee said the business did a good job, and everyone was very friendly.
Vehicle: Jaguar XJ-S
Category: Service
Service Date: 07/24/2017
Review Created: 07/29/2017
This review was collected via phone interview by Customer Research Inc.
Forrest G. on 07/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!. Well informend on car issues and cost."
Well informed on car issues and cost. check out was efficient and very good!
Vehicle: Hyundai Tucson
Service Date: 07/27/2017
Review Created: 07/28/2017 03:23 PM
Robin G. on 07/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"caring informative & good prices"
This is the 4th time I've been here. I love that they don't see a woman coming & decide to sell her what she doesn't need. They always been helpful, accurate & friendly. It's a great business.
Vehicle: Toyota Yaris
Service Date: 07/25/2017
Review Created: 07/27/2017 05:55 PM
Displaying Review 1 - 20 of 90 in total