Brothers Collision & Mechanical


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

585 Reviews

ReScore Reviews™ (1)

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Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 6 days ago
Albert K. ReScore Review on 07/31/2014
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Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
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Albert said this business straightened everything out for him.
Vehicle: Dodge Caliber
Category: Service
Service Date: 06/26/2014
Review Created: 07/22/2014
This review was collected via phone interview by Customer Research Inc.

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Albert said he went in for an oil change. Instead of getting regular oil, the business put in synthetic and charged him that price. He said he thinks the business should have apologized and charged him the price for the regular oil. He would not recommend them to others for the reasons mentioned.
Vehicle: Dodge Caliber
Category: Service
Service Date: 06/26/2014
Review Created: 07/22/2014
This review was collected via phone interview by Customer Research Inc.
Dan & Bill B. at Brothers Collision & Mechanical responded on 07/30/2014

Albert,  Thanks for taking the time to speak with me the other day.  I sincerely apologize for the miscommunication.  Per our discussion please expect a credit and discount the next time you are in for service.  Thanks again for your understanding.  

          Regards, 
                 Daniel Brothers

ROBERT Z. on 05/18/2017
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"Excellent service and ability to fit you in even without appiintment"
Always professional and friendly
They gonoutvofvtheurvway to satisfy you
Vehicle: Buick Verano
Service Date: 05/17/2017
Review Created: 05/18/2017 03:34 AM
Kristina B. on 05/16/2017
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Kristina said she has taken her vehicle to this business a few times and they have always done a great job. Their prices are reasonable.
Vehicle: Pontiac G6
Category: Service
Service Date: 04/27/2017
Review Created: 05/16/2017
This review was collected via phone interview by Customer Research Inc.
Tim L. on 05/15/2017
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Tim said they did a great job. The employees were skilled.
Vehicle: Subaru Impreza
Category: Service
Service Date: 05/11/2017
Review Created: 05/15/2017
This review was collected via phone interview by Customer Research Inc.
Debbie M. on 05/12/2017
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Debbie said the business owners were very nice. The place was very clean. They waited on her right away. She thinks it is a great family business.
Vehicle: Ford Escape
Category: Service
Service Date: 05/09/2017
Review Created: 05/12/2017
This review was collected via phone interview by Customer Research Inc.
JIM P. on 05/11/2017
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"Brothers Collision and Mechanical is dedicated to customer service with a smile !"
I had gas leaking from the fuel filter on my 2005 Ford Escape. The problem was quickly diagnosed by Clint the Service Consultant and repaired in a reasonable length of time by their mechanic, thus avoiding what could of become a dangerous disaster.
Vehicle: Ford Escape
Service Date: 05/09/2017
Review Created: 05/11/2017 05:46 AM
Mike O. on 05/11/2017
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Mike said the guys were great. He has known them for 35 years. They were great friends.
Vehicle: Chevrolet Corvette
Category: Service
Service Date: 05/10/2017
Review Created: 05/11/2017
This review was collected via phone interview by Customer Research Inc.
Annie W. on 05/10/2017
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Annie said she was able to get an appointment quickly at this business. They took care of her issues quickly.
Vehicle: Subaru Forester
Category: Service
Service Date: 05/06/2017
Review Created: 05/10/2017
This review was collected via phone interview by Customer Research Inc.
Lydia F. on 05/09/2017
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Lydia said her overall experience was excellent. This business does a good job.
Vehicle: Buick Lucerne
Category: Service
Service Date: 04/26/2017
Review Created: 05/09/2017
This review was collected via phone interview by Customer Research Inc.
JAIME P. on 05/08/2017
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"Very curtious and professional"
Thank you for the good service.
Vehicle: Honda CR-V
Service Date: 05/04/2017
Review Created: 05/08/2017 10:27 AM
Rachael P. on 05/08/2017
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Rachael said they made the service fast, easy and convenient.
Vehicle: Chevrolet Traverse
Category: Service
Service Date: 04/28/2017
Review Created: 05/08/2017
This review was collected via phone interview by Customer Research Inc.
Twila H. on 05/02/2017
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Twila said the employees are always nice when she comes in and she trusts them.
Vehicle: Kia Rio
Category: Service
Service Date: 04/27/2017
Review Created: 05/02/2017
This review was collected via phone interview by Customer Research Inc.
Ed F. on 04/25/2017
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Ed said the business is excellent.
Vehicle: Buick Lucerne
Category: Service
Service Date: 04/21/2017
Review Created: 04/25/2017
This review was collected via phone interview by Customer Research Inc.
Howard M. on 04/21/2017
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Spoke with Santa. She said she is very pleased with the service the business provides. The employees were easy to deal with.
Vehicle: Pontiac G6
Category: Service
Service Date: 04/19/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
Fern H. on 04/21/2017
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Fern said she's been doing business with them for so long that she can't remember when she started. They were behind because they were so booked. Dan stepped in, and got extra help so the vehicle could be completed on time. They even delivered her vehicle and were nice enough to help her get her tires out of the vehicle. Those tires weigh a lot and she can never thank them enough. She will continue to recommend them and she would really like to put up a billboard, to let everyone know how great they are.
Vehicle: BMW 128i
Category: Service
Service Date: 04/19/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
JOHN D. on 04/18/2017
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"Quality work"
Pays attention to detail and informs me of anything needed. Has been able to fix any issue on my truck.
Vehicle: Dodge Pickup
Service Date: 04/13/2017
Review Created: 04/18/2017 06:37 AM
Gerald S. on 04/15/2017
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Gerald said the business did what he asked them to do.
Vehicle: Dodge Journey
Category: Service
Service Date: 04/03/2017
Review Created: 04/15/2017
This review was collected via phone interview by Customer Research Inc.
Tateonna B. on 04/13/2017
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Tateonna said the employees of the business were very nice. The wait was a bit long, but they would apologize to her periodically for it. She returned for service and she was told there were no openings, but they squeezed her in.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 04/11/2017
Review Created: 04/13/2017
This review was collected via phone interview by Customer Research Inc.
AMANDA M. on 04/07/2017
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"They exceed expectations."
Twice we have had our car in for service and twice they encountered a problem that would have meant more time and money at another garage; however, they performed the work quickly and economically.
Vehicle: MINI Cooper
Service Date: 04/06/2017
Review Created: 04/07/2017 05:57 AM
Lori D. on 04/06/2017
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Lori said she is a long time customer of this business. They are absolutely wonderful to deal with. They are nice and personable. They do a great and quick job.
Vehicle: Chevrolet
Category: Service
Service Date: 04/03/2017
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 585 in total