Browncroft Garage, Inc


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

334 Reviews

100% Would Recommend
Latest Review 3 days ago
John K. P. on 05/09/2017
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"Sunday hours are definately a big plus- the alternative, the "big box " muffler shops have very poor quality techs , Browncroft are topnotch"
I was really very impressed with Edwin`s thoroughness- not only did he fix the existing problem, but spotted some future issues. I am very picky about who works on my car... very please to be dealing with this shop
Vehicle: Subaru Impreza
Service Date: 05/07/2017
Review Created: 05/09/2017 04:21 AM
Juanita B. on 05/08/2017
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Juanita said this business was very fast.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 05/04/2017
Review Created: 05/08/2017
This review was collected via phone interview by Customer Research Inc.
Timothy P. on 05/06/2017
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"Fast service and great pricing!!!"
I brought my wife's truck in on a Friday. Even though they were completely booked, they found time to squeeze it in the morning. Before noon arrived, I was out the door with new brakes and UNDER the estimate. I appreciate the straightforward service and timely repairs. You have a lifetime customer in me.

T.P.
Vehicle: GMC Envoy
Service Date: 04/28/2017
Review Created: 05/06/2017 12:31 PM
Liz L. on 05/06/2017
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"Always great, reliable ,and honest service."
I love the people at Browncroft Garage. They are honest and helpful. As someone who doesn't know much about cars, it's hard to trust folks, but everyone who works there gives me background on what I need to know/can do for my car, without pushing me. In other words, they aren't trying to sell up to me every time. I ONLY go here as a result, for EVERYTHING - oil changes, alignment, new windshield wipers, etc. I'll always be a loyal customer.
Vehicle: Jeep Compass
Service Date: 05/04/2017
Review Created: 05/06/2017 09:28 AM
Stevie B. on 05/06/2017
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Stevie said this business has great customer service. They have a comparable price. He is satisfied with their work, and there is not another business like them around.
Vehicle: Cadillac STS
Category: Service
Service Date: 05/03/2017
Review Created: 05/06/2017
This review was collected via phone interview by Customer Research Inc.
Elliott F. on 05/05/2017
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"60000 mile tune up"
Excellent,reliable service
Vehicle: Acura RDX
Service Date: 04/28/2017
Review Created: 05/05/2017 07:21 PM
Heidi M. on 05/05/2017
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"Wonderful business!"
This garage is wonderful. Customer service and quality of workmanship are exceptional. Prices are fair. Highly recommended!!
Vehicle: Dodge Grand Caravan
Service Date: 05/03/2017
Review Created: 05/05/2017 05:41 AM
Mary G. on 05/05/2017
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Mary said the business was fair, quick, responsive and convenient.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 04/27/2017
Review Created: 05/05/2017
This review was collected via phone interview by Customer Research Inc.
Casey W. on 05/05/2017
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Casey said they did a great job.
Vehicle: Volkswagen Pickup
Category: Service
Service Date: 04/27/2017
Review Created: 05/05/2017
This review was collected via phone interview by Customer Research Inc.
Pat P. on 05/05/2017
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Pat said the service from this business was great but the price was a little high.
Vehicle: Ford Focus
Category: Service
Service Date: 04/27/2017
Review Created: 05/05/2017
This review was collected via phone interview by Customer Research Inc.
Scott G. on 05/05/2017
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Scott said he had to get some transmission work done quickly. They went above and beyond. They did it in the requested time and it was a really good experience.
Vehicle: Kia Spectra
Category: Service
Service Date: 04/27/2017
Review Created: 05/05/2017
This review was collected via phone interview by Customer Research Inc.
Jerry R. on 05/04/2017
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"Dan and Scott. They seem to be great guys who are very helpful and explain problems in a way that is understandable."
The guys at Browncroft are personable, friendly and knowledgeable. I have only recently started taking my 1999 Volvo S80 to them. They are able to diagnose and fix problems at reasonable prices. Definitely worth the trip into the city from Brockport.
Vehicle: Volvo S80
Service Date: 05/02/2017
Review Created: 05/04/2017 02:50 AM
Debi M. on 05/03/2017
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"Super easy/ very reasonable"
Great customer service. No surprises. I have complete confidence in them.
Vehicle: Toyota Prius
Service Date: 05/01/2017
Review Created: 05/03/2017 05:53 AM
John L. on 05/03/2017
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John said they did just what he had asked them to do and the vehicle runs great.
Vehicle: BMW 328i
Category: Service
Service Date: 05/01/2017
Review Created: 05/03/2017
This review was collected via phone interview by Customer Research Inc.
Hannah C. on 05/03/2017
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Hannah said everyone was friendly at the business. She was able to bring her vehicle in on short notice, and they finished quickly.
Vehicle: Volvo XC70
Category: Service
Service Date: 04/26/2017
Review Created: 05/03/2017
This review was collected via phone interview by Customer Research Inc.
Bill V. on 04/28/2017
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"Fair play"
These guys make me believe I should keep my 12 year old truck a few more years. Always find the problem and fix it right.
Vehicle: Ford Econoline
Service Date: 04/26/2017
Review Created: 04/28/2017 05:04 AM
Cathy C. on 04/25/2017
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"Fantastic Service in every way!"
Always total service with efficiency, promptness and cost effectiveness. So glad I found Browncroft Garage --- total trust and peace of mind in knowing they will take excellent care of my car!
Vehicle: Hyundai Sonata
Service Date: 04/23/2017
Review Created: 04/25/2017 06:07 AM
Jason T. on 04/23/2017
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"They welcome new customers in like me myself!!"
Scott and their crew about getting your car fixed and their prices are reasonable
Vehicle: BMW 545i
Service Date: 04/07/2017
Review Created: 04/23/2017 06:56 AM
Donna R. on 04/22/2017
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"Yet another excellent job"
These guys have been keeping my 22-year-old Toyota going for several years now way past its expiration date. Courteous, work done on time for good price, no problems with car afterwards, highly recommend.
Vehicle: Toyota Camry
Service Date: 04/20/2017
Review Created: 04/22/2017 05:46 AM
Nick R. on 04/14/2017
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"My Go-To Garage for Decades"
Scott took over from Eric not long ago and I'm glad to say their mastery hasn't skipped a beat. Quality work with honest pricing always. I used to live down the street from Browncroft Garage so going there was easy. I moved out to the burbs over ten years ago and we keep bringing our cars there, and never regret the extra trip.
Vehicle: Volvo S60
Service Date: 04/11/2017
Review Created: 04/14/2017 12:49 PM
Displaying Review 21 - 40 of 334 in total