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Emerald Car Care

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,342 Reviews)
75
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
75
Net Promoter Score ®

Business Details

About

Full service auto, light truck and motorhome repair facility. We also do custom frame off restoration for classic cars, Jeeps and trucks. Full service auto, light truck and motorhome repair facility. We also do custom frame off restoration for classic cars, Jeeps and trucks.

Categories
Car Maintenance, Auto Maintenance, Auto Repair
Contact
(360) 458-1421

Business Hours

Mon
8:00 AM - 6:30 PM
Tue
8:00 AM - 6:30 PM
Wed
8:00 AM - 6:30 PM
Thu
8:00 AM - 6:30 PM
Fri
8:00 AM - 6:30 PM
Sat
closed
Sun
closed
* Pacific Time (US & Canada)
16510 106th Ave Se Yelm, WA 98597
Emerald Car Care's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,342 Reviews)

RR
Richard R.
Yelm, WA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/22/2013
verified customer Verified Customer
Category: Service
Richard said this business did not tell him what the problem with his vehicle was or how much it would cost before they repaired it. They went ahead and repaired it without his approval. He added they do not provide accurate estimates, so he does not know whether the amount given to him includes labor charges or not.
Recommended
The staff a., owner from Emerald Car Care responded on 07/03/2013 03:20 PM
Richard you had your Tahoe at another repair shop in town they told you, that it needed a complete rear diff rebuild. You brought it in asked us to verify the other shops diagnosis. We removed the rear diff cover inspected the gears and axles found that there was no problems with the rear diff it all looked new inside. So we did not do any repairs we just did the inspection you asked us to do. We by being a honest repair facility saved you over a thousand dollars in repair cost the other shop was trying to charge you. I do not understand this bad review about repair costs.
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