Brown's Manassas Hyundai


Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

1060 Reviews

ReScore Reviews™ (11)

ReScore
Overall Rating 3.6363664/5Overall Rating 3.6363664/5Overall Rating 3.6363664/5rating 3.6363664rating 3.6363664
Original
Overall Rating 1.63636/5rating 1.63636rating 1.63636rating 1.63636rating 1.63636
95% Would Recommend
100% Business Response
Latest Review about 3 hours ago
Sue S. on 05/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"convenience"
Very convenient place to take my car.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/18/2017
Service Type: Repair
Review Created: 05/24/2017 08:20 AM
Walter A. on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
The pars that wewe ordered were in when they said they would be
and the work completed in a short amount of time.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/18/2017
Service Type: Repair
Review Created: 05/24/2017 05:33 AM
Sharon D. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service as always"
My service advisor Chrystle made check in fast and easy. I was given a loaner car at no charge. The final bill was exactly what Chrystle gave me as an estimate and the work was completed within the timeframe given.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 05/19/2017
Service Type: Maintenance
Review Created: 05/23/2017 03:07 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 05/23/2017

Thank you so much for the thorough feedback and the shout out to your Service Advisor Chrystle,we both appreciate your feedback and your business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Angadjot B. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick, efficient and done right"
Went in for a recall and warranty work. They were quick and no pressure to buy 'other preventive ' services
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/19/2017
Service Type: Repair
Review Created: 05/23/2017 02:40 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 05/23/2017

We appreciate your feedback and that everything went well.Thank you for taking the time to submit a review.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Cheryl W. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The customerwork service team is excellent!"
.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 05/20/2017
Service Type: Maintenance
Review Created: 05/23/2017 02:32 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 05/23/2017

Thank you for taking the time to share your feedback,And Thank You for your Business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Patricia R. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Bronw's makes me happy with great customer service and getting me out in a timely mannar!!"
Great!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 05/20/2017
Service Type: Repair
Review Created: 05/23/2017 01:19 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 05/23/2017

Awesome,Thank you for taking the time to share your feedback,And Thank You for your Business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Kevin G. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Got appointment quick and service went great"
Tom does a great job and always takes good of my sonata.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/16/2017
Service Type: Repair
Review Created: 05/22/2017 05:47 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 05/23/2017

Wonderful,Thank you for taking the time to share your feedback,And Thank You for your Business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Charles C. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Brown's Manassas Hyundai"
close to home plus I get free state safety inspection since I bought my car from them.
Vehicle: 2011 Hyundai Elantra To
Category: Service
Service Date: 05/16/2017
Service Type: Maintenance
Review Created: 05/22/2017 04:57 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 05/22/2017

Thank you for sharing your feedback,we appreciate your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Monica S. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Electric Outlet Service"
Excellent
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 05/17/2017
Service Type: Repair
Review Created: 05/22/2017 02:24 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 05/22/2017

Thank you for sharing your feedback,we appreciate your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Bruce S. on 05/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"customer oriented service. Keep up the good work"
customer oriented service. Keep up the good work
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/15/2017
Service Type: Maintenance
Review Created: 05/21/2017 04:44 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 05/21/2017

Thank you for the very nice feedback,we appreciate the feedback as well as your business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Joyce W. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service and friendly staff."
Excellent WORK
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/16/2017
Service Type: Repair
Review Created: 05/19/2017 04:51 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 05/19/2017

Thank you so much for the very Grateful feedback we appreciate your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
David G. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Attention to you "
Great service.
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 05/15/2017
Service Type: Repair
Review Created: 05/19/2017 01:13 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 05/19/2017

Thank you for your feedback and your business,we appreciate that you took the time to submit a review.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Verified Customer on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people in the service department"
Great customer care....Outstanding service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/16/2017
Service Type: Repair
Review Created: 05/19/2017 12:32 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 05/19/2017

Thank you for your feedback and your business,we appreciate that you took the time to submit a review.Ken said your Awesome too.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Ellen H. on 05/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Fast and pleasant service"
Problem returned on car but they resolved quickly and gave me a loaner while the re-checked.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/16/2017
Service Type: Repair
Review Created: 05/19/2017 11:16 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 05/19/2017

Very Sorry that you had a reoccurring problem,but glad to hear that it was taken care of.Thank you for your feedback and your business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Jeffrey C. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service and friendly service manager"
I am very pleased with the professional service I received. The service manager was prepared when I arrived for my appointment, had reviewed my requested service and spent time understanding the issue I was having. Their time estimates were spot on and I was treated very kindly.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 05/16/2017
Service Type: Repair
Review Created: 05/19/2017 10:53 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 05/19/2017

Thank you for your feedback and your business,we appreciate that you took the time to submit a review.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Linda C. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"NICE ATMOSPHERE AND NICE CUSTOMER SERVICE "
ALWAYS A NICE EXPERIENCE
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 05/16/2017
Service Type: Maintenance
Review Created: 05/19/2017 10:43 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 05/19/2017

Thank you for your feedback and your business,we appreciate that you took the time to submit a review.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Steve M. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Manassas Hyundai"
Great dealership with employees that are very helpful.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 05/15/2017
Service Type: Maintenance
Review Created: 05/18/2017 05:24 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 05/18/2017

Very kind feedback,we appreciate your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Roy S. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Deptarment"
Customer satisfaction is their goal!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 05/10/2017
Service Type: Repair
Review Created: 05/18/2017 12:07 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 05/18/2017

Wonderful feedback,we appreciate your continued business over the years.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
William M. on 05/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Job"
Great customer service
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 05/05/2017
Service Type: Maintenance
Review Created: 05/13/2017 07:35 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 05/13/2017

Thank you so much for the amazing feedback,We appreciate your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
James H. on 05/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding customer care"
Great job at a good price! Mike Seymour did a wonderful job overseeing this work, looking our for our interests, and keeping us informed.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 05/09/2017
Service Type: Maintenance
Review Created: 05/12/2017 11:55 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 05/12/2017

Thank you for your feedback,And I'm glad to hear Mike took care of you.Thank you for the opportunity to service your vehicle.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Displaying Review 1 - 20 of 1060 in total