Brown's Manassas Hyundai


Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

1130 Reviews

ReScore Reviews™ (13)

ReScore
Overall Rating 3.8461538/5Overall Rating 3.8461538/5Overall Rating 3.8461538/5rating 3.8461538rating 3.8461538
Original
Overall Rating 1.69231/5rating 1.69231rating 1.69231rating 1.69231rating 1.69231
95% Would Recommend
100% Business Response
Latest Review about 8 hours ago
Verified Customer on 06/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Sercive "
The customer service was great! Everyone was prompt and very friendly.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 06/20/2017
Service Type: Repair
Review Created: 06/24/2017 07:55 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 06/24/2017

Thank you for taking the time to share your very nice feedback,We appreciate your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Verified Customer on 06/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tom"
Need to get backup camera replaced. Part not in stock (hence work not completed) and on order. Tom was great. Explained everything to me, gave me options - even offered a loaner car.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/24/2017 06:39 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 06/24/2017

Thank you for taking the time to share your feedback and don't worry we will get the back up camera taken care of for you.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Verified Customer on 06/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review Title"
Service was great!
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/24/2017 03:19 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 06/24/2017

Thank you for the feedback and I'm glad your Service was Great.Thank you.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Verified Customer on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wouldn't go anywhere else"
I am always greeted with a smile, treated with respect and made to feel like
I am their only customer at the time of service. My service was completed in a timely manor and I get my car back cleaner then it was when I brought it in.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 06/23/2017 06:04 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 06/23/2017

Thank you for submitting a review and sharing your feedback,we appreciate your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Verified Customer on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service "
The service took longer than expected so they provided me with a loaner car.
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 06/10/2017
Service Type: Repair
Review Created: 06/23/2017 04:47 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 06/23/2017

Thank you for submitting a review and sharing your feedback,we appreciate your time and business.And I'm glad you were supplied with a loaner.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Richard B. on 06/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Sonata Hybrid Repair"
Overall, good experience.
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 06/20/2017
Service Type: Repair
Review Created: 06/23/2017 01:55 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 06/23/2017

Thank you for taking the time to share your feedback,and I'm glad it was all taken care of with no cost to you.Thank you for your business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Thomas E. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Dealership!!"
Great service, estimated time spot on...explanation of what was done great!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 06/23/2017 11:49 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 06/23/2017

Thank you for submitting a review and sharing your feedback,we appreciate your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
David K. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Warranty service"
Very good service
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 06/20/2017
Service Type: Repair
Review Created: 06/23/2017 11:42 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 06/23/2017

Thank you for submitting a review and sharing your feedback,we appreciate your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Charmian F. on 06/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Clean. Efficient."
Polite staff.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 06/19/2017
Service Type: Repair
Review Created: 06/22/2017 01:11 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 06/23/2017

Thank you for taking the time to submit a review and share your feedback,We appreciate your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Thomas Z. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly people "
Everybody was polite and the device was quick.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/21/2017 05:00 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 06/21/2017

Thank you so much for taking the time to submit your feedback and for your business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Verified Customer on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The best car dealership I have ever done business with. They are so professional."
Mr. Michael Seymour does a great job every time I have to take my car in. He has been very helpful advising me.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/21/2017 03:42 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 06/21/2017

WOW!!!!! Thank you so much absolutely amazing feedback,we appreciate your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Anthony S. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and corteous"
Got to my apt early and they had finished in half the time they initially estimated. In and out quickly.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/20/2017 05:36 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 06/20/2017

Wonderful feedback Thank you.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Mark R. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service and great facility."
Needed to get a minor warranty/recall matter taken care of, and got a mailer from Manassas Hyundai. The work was done as scheduled and the facility was also clean and friendly. I'll definitely use this dealer again.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 06/17/2017
Service Type: Repair
Review Created: 06/20/2017 04:21 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 06/20/2017

Thank you for taking the time to submit a review and share your feedback,We appreciate your Business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Matthew T. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient "
Yes
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 06/15/2017
Service Type: Repair
Review Created: 06/20/2017 01:02 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 06/20/2017

Thank you for taking the time to submit a review and share your feedback,We appreciate your Business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Verified Customer on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service people"
Love it
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 06/16/2017
Service Type: Repair
Review Created: 06/20/2017 01:00 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 06/20/2017

Awesome,Thank you for taking the time to submit a review and share your feedback,We appreciate your Business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
James W. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Work done on car is always satisfactory!
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 06/20/2017 12:42 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 06/20/2017

Wonderful,Thank you for taking the time to submit a review and share your feedback,We appreciate your Business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Verified Customer on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Great service. Timely and friendly.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 06/17/2017
Service Type: Repair
Review Created: 06/20/2017 12:36 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 06/20/2017

Thank you for taking the time to submit a review and share your feedback,We appreciate your Business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Linda M. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Regular vehicle service"
I was able to schedule a service at a convenient time and wait in a comfortable area until the car service was completed.
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 05/30/2017
Service Type: Maintenance
Review Created: 06/20/2017 11:09 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 06/20/2017

Very informative feedback,Thank you for taking the time to submit a review and share your feedback,We appreciate your Business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Erika G. on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Experience Ever"
Best service I've ever had. I will be returning there for as long as I own my hyundai, which will probably be a long time if I listen to what these guys have to say! Ken was extremely helpful both on the phone and in person and I walked away from the experience feeling like I actually knew what went wrong with my car, how it was fixed, how to prevent it from happening again, and he even gave me some tips on what to focus on next to keep my car running well. I am not a car person, this is one of the few times I walked out of a car service place and felt confident in the work done and the prices weren't a financially crippling event like it normally is when something goes wrong in my car. Seriously, I lucked out when I came there. Went from an emergency situation to a manageable ordeal. Please tell Ken I said thank you again.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 06/14/2017
Service Type: Maintenance
Review Created: 06/19/2017 11:52 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 06/19/2017

I will certainly tell Ken you said Thank you.And Thank you for taking the time to submit a review and share your wonderful feedback,we look forward to seeing you again in the future.Thank you for your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Verified Customer on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
The service was great, it was about the needs of the car and not how much extra money they can get from the costumer
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 06/13/2017
Service Type: Repair
Review Created: 06/19/2017 11:49 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 06/19/2017

Thank you for taking the time to submit a review and share your feedback we appreciate your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Displaying Review 1 - 20 of 1130 in total