Brown's Manassas Hyundai


Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

1288 Reviews

ReScore Reviews™ (14)

ReScore
Overall Rating 3.9285714/5Overall Rating 3.9285714/5Overall Rating 3.9285714/5rating 3.9285714rating 3.9285714
Original
Overall Rating 1.78571/5rating 1.78571rating 1.78571rating 1.78571rating 1.78571
95% Would Recommend
100% Business Response
Latest Review 2 days ago
IAN O. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fr Endly enviorment "
Yes
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/19/2017 12:41 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 08/19/2017

We appreciate your feedback and your business,Thank you.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
John C. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
Great and quick service. Friendly and very thorough
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/19/2017 09:09 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 08/19/2017

We appreciate your feedback and your business,Thank you.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Jenny C. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The employees"
Always so nice and helpful.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/19/2017 04:56 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 08/19/2017

We appreciate your feedback and your business,Thank you.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Marilia M. on 08/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"I recommend"
Fast and efficient service
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/19/2017 02:34 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 08/19/2017

We appreciate your feedback and your business,Thank you.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Verified Customer on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent work and service"
In and out quick.
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/18/2017 04:59 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 08/18/2017

Thank you for taking the time to share your feedback we appreciate your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Eugene S. on 08/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Part was broken the first time it was supposed to be installed, had to wait an extra day to have it fixed correctly."
Not sure what you want here.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/18/2017 01:09 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 08/18/2017

Thank you for taking the time to share your feedback we appreciate your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Thomas H. on 08/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"They treat you with respect, are friendly to you no matter who you are just know how to make feel good."
Yes, I would recommend this business to a friend.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/18/2017 11:21 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 08/18/2017

Wonderful feedback,thank you for taking the time to submit a review.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Mark J. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very Nice Service"
Great information about what service was done and when the work would be complete.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/18/2017 05:22 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 08/18/2017

Wonderful feedback,Thank you for submitting a review and for your business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Bart W. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Well done
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/18/2017 04:57 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 08/18/2017

Thank you for taking the time to submit a review and for your business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Verified Customer on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Factory Rscall Service"
More convenient than the dealer who sold me my vehicle in Waldorf md
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/17/2017 12:05 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 08/17/2017

Thank you for giving Tom and Browns the opportunity to take care of you and your vehicle.Thank you for submitting a review.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Verified Customer on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding customer service"
Excellent customer service. -- given the time to ask anything about my vehicle's service and have it explained in detail to me.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/16/2017 06:12 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 08/16/2017

Ken is definitely an asset to our business and our customers,Thank you for taking the time to share your feedback,We appreciate your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Pete C. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Department "
Excellent service by Ken
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/16/2017 06:07 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 08/16/2017

Thank you for allowing us the opportunity to service your vehicle,And Thank you for submitting a review and sharing your feedback.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Verified Customer on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very prompt service"
Work was completely with high quality in a timely manner. Impressive
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/16/2017 02:47 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 08/16/2017

And your feedback is Impressive.Thank you for taking the time to share your feedback we appreciate your time and Business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
David S. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Not your typical service visit. Actually pleasant."
Pleasant and efficient staff
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/15/2017 08:15 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 08/16/2017

Very happy to here that it was Pleasant,Thank you for taking the time to share your feedback we appreciate your time and Business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
W. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Painless Recall"
Had to take the Santa Fe in for a hood latch recall. I was in and out in 30 minutes. Everything was taken care of, the car was treated to a nice wash, and the service was professionally and efficiently completed.
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/15/2017 04:16 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 08/15/2017

Thank you for taking the time to submit a review and share your feedback,we value your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Verified Customer on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A++"
Always pleasure visiting Brown's Hyundai.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/15/2017 12:55 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 08/15/2017

And your A++,Thank you for taking the time to submit a review and share your feedback,we value your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Verified Customer on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff great service"
Staff answered questions and gave advice without hesitation.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/13/2017 07:52 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 08/14/2017

Thank you so much for sharing your feedback,we value your feedback and your business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Elizabeth B. on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"car service"
The technician is excellent.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 08/02/2017
Service Type: Maintenance
Review Created: 08/13/2017 07:07 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 08/14/2017

Thank you so much for sharing your feedback,we value your feedback and your business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
David M. on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Another great job"
Always a great experience at Brown's Manassas Hyundai
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/13/2017 05:45 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 08/14/2017

Thank you so much for sharing your feedback,we value your feedback and your business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Verified Customer on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always on time and friendly "
The service team is helpful and has taken great care of my Hyundai investment.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/04/2017
Service Type: Repair
Review Created: 08/12/2017 08:38 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 08/12/2017

We appreciate your feedback as well as your business.Thank You.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Displaying Review 1 - 20 of 1288 in total