ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
100% Business Response
Latest Review about 7 hours ago
Verified Customer on 07/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome "
Just a great place
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 07/17/2017
Service Type: Repair
Review Created: 07/23/2017 11:23 AM
Frederick C. on 07/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car care"
Thanks
Vehicle: 2011 Hyundai Elantra To
Category: Service
Service Date: 07/17/2017
Service Type: Maintenance
Review Created: 07/22/2017 08:47 PM
Jim B., Service Director at Buerkle Hyundai responded on 07/23/2017

Frederick:

Thank you so much for your kind review and comments.
We all appreciate it and look forward to seeing you again.
 Thanks 

Jim Bonney
Service Director
651-490-6645
jim.bonney@buerkle.com
Bob P. on 07/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place for service"
The Buerkle team continues to help my old Tucson run like it's new.
Vehicle: 2006 Hyundai Tucson
Category: Service
Service Date: 07/15/2017
Service Type: Maintenance
Review Created: 07/22/2017 09:00 AM
Jim B., Service Director at Buerkle Hyundai responded on 07/22/2017

Bob:

Thank you for taking the time to respond and for the great review!
Everyone here appreciates it.
 Thanks 

Jim Bonney
Service Director
651-490-6645
jim.bonney@buerkle.com
Lois L. on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice waiting area. Curtesy is their standard in dealing with people."
Outstanding dealership.
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 07/19/2017
Service Type: Maintenance
Review Created: 07/21/2017 02:16 PM
Jim B., Service Director at Buerkle Hyundai responded on 07/22/2017

Lois:

Thank you for taking the time to respond and for the great review!
Everyone here appreciates it and we look forward to seeing you again.
 Thanks 

Jim Bonney
Service Director
651-490-6645
jim.bonney@buerkle.com
John H. on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Excellent service
Vehicle: 2012 Hyundai Azera
Category: Service
Service Date: 07/19/2017
Service Type: Maintenance
Review Created: 07/21/2017 11:14 AM
Jim B., Service Director at Buerkle Hyundai responded on 07/21/2017

John:

Thank you for the kind review and comments.
Everyone here appreciates it and we look forward to seeing you again.
 Thanks 

Jim Bonney
Service Director
651-490-6645
jim.bonney@buerkle.com
Diane Z. on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Making ME feel important to them"
They pay attention to all details
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 07/19/2017
Service Type: Repair
Review Created: 07/21/2017 10:56 AM
Jim B., Service Director at Buerkle Hyundai responded on 07/21/2017

Diane:

We all appreciate the great review and kind comments.
I'll make sure Brian and his team get the recognition.
 Thanks 

Jim Bonney
Service Director
651-490-6645
jim.bonney@buerkle.com
Thomas K. on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Repeat"
Great job, as always.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 06/26/2017
Service Type: Repair
Review Created: 07/21/2017 10:28 AM
Jim B., Service Director at Buerkle Hyundai responded on 07/21/2017

THOMAS:

Thanks so much for taking the time to respond and for the great review!
Everyone here appreciates it and we look forward to seeing you again.
 Thanks 

Jim Bonney
Service Director
651-490-6645
jim.bonney@buerkle.com
Verified Customer on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great staff"
Great work. Friendly helpful staff.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 07/19/2017
Service Type: Maintenance
Review Created: 07/21/2017 10:20 AM
Jim B., Service Director at Buerkle Hyundai responded on 07/21/2017

Dear customer:

Thank you for taking the time to respond and for the great review!
I'll make sure Kelly gets the recognition.
 Thanks 

Jim Bonney
Service Director
651-490-6645
jim.bonney@buerkle.com
Verified Customer on 07/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service great "
Car wash could have been better
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 07/13/2017
Service Type: Repair
Review Created: 07/21/2017 08:08 AM
Jim B., Service Director at Buerkle Hyundai responded on 07/21/2017

Dear customer:

Thank you for responding to the Hyundai survey, we appreciate the feedback.
I will make sure our wash team gets the feedback as well.
 Thanks 

Jim Bonney
Service Director
651-490-6645
jim.bonney@buerkle.com
ROBERT B. on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"efficient staff and comfortable waiting area"
see title
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 06/30/2017
Service Type: Maintenance
Review Created: 07/20/2017 07:05 AM
Everett S. on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Why I like Buerkle Hyundai"
Work always done on time and professionally done.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 07/17/2017
Service Type: Maintenance
Review Created: 07/19/2017 05:41 PM
James F B. at Buerkle Hyundai responded on 07/20/2017

Everett:

Adam and his team thank you for the great review.
We look forward to seeing you again.

MICHAEL S. on 07/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change/tire rotation"
Took longer than my home dealership
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/17/2017
Service Type: Maintenance
Review Created: 07/19/2017 05:02 PM
James F B. at Buerkle Hyundai responded on 07/20/2017

Michael:

Thank you for taking the time to respond and for the nice review.
We appreciate it.
Thanks

Jennifer F. on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Interior/Exterior detail and oil change"
The detailer(s) did an awesome job cleaning up the car! It looks fantastic! Waited in comfortable lobby while work was performed.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 07/14/2017
Service Type: Repair
Review Created: 07/19/2017 02:38 PM
James F B. at Buerkle Hyundai responded on 07/20/2017

Jennifer:

thank you so much for taking time to respond to Hyundai's survey.
We appreciate the kind review and comments!
Thanks

JACQUELINE T. on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai "
Great service and I talked with the staff that nice information.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 07/17/2017
Service Type: Maintenance
Review Created: 07/19/2017 10:26 AM
James F B. at Buerkle Hyundai responded on 07/20/2017

Jacqueline:

Thank you so much for taking time to respond to Hyundai's survey. 
Everyone here appreciates it and we look forward to seeing you again.
Thanks

Verified Customer on 07/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"AC Diagnosis"
Great intereactions with staff! $200 seemed pricey for an AC diagnosis (no repair).
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 07/14/2017
Service Type: Maintenance
Review Created: 07/19/2017 06:25 AM
Jim B., Service Director at Buerkle Hyundai responded on 07/19/2017

Dear Customer:

Thank you for taking the time to respond to the Hyundai survey.
Unfortunately, With A/C diagnosis we have to recharge the system which accounts for most of the cost.
Thank you for using Buerkle service.

Jim Bonney
Service Director
651-490-6645
jim.bonney@buerkle.com
Monica L. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The fact that time and time again, I am leaving as a pleased customer because of the sincerity, respect, and politeness being offered consistently by hardworking employees"
yes
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/15/2017
Service Type: Repair
Review Created: 07/18/2017 11:05 PM
Jim B., Service Director at Buerkle Hyundai responded on 07/19/2017

Monica:

Thank you so much for the kind comments and great review!
I will make that Zach and his team get the recognition.
 Thanks 

Jim Bonney
Service Director
651-490-6645
jim.bonney@buerkle.com
Verified Customer on 07/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service."
Nice waiting area, good coffee and snacks
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 07/14/2017
Service Type: Repair
Review Created: 07/18/2017 03:27 PM
Jim B., Service Director at Buerkle Hyundai responded on 07/19/2017

Dear Customer :

Thank you for responding to Hyundai's survey.
We all appreciate it. Unfortunately we do have to move the seat on many cars so that we can safely drive it to the shop and if required test drive it. Our shuttle team and Technicians are many different sizes. You can rest assured that they only adjust it so they are safe, not for their liking. 
Thanks 

Jim Bonney
Service Director
651-490-6645
jim.bonney@buerkle.com
Verified Customer on 07/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"A "
B
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 07/14/2017
Service Type: Repair
Review Created: 07/18/2017 02:50 PM
Jim B., Service Director at Buerkle Hyundai responded on 07/19/2017

Dear Customer:

Thank you for taking the time to respond and for the great review review.
Everyone here appreciates it.
 Thanks 

Jim Bonney
Service Director
651-490-6645
jim.bonney@buerkle.com
Verified Customer on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"😠"
😕
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 07/15/2017
Service Type: Maintenance
Review Created: 07/18/2017 02:29 PM
Jim B., Service Director at Buerkle Hyundai responded on 07/19/2017

Dear Customer:

Thank you for taking time to respond and for the great review!
I'll make sure your team gets the recognition.
 Thanks 

Jim Bonney
Service Director
651-490-6645
jim.bonney@buerkle.com
Sue V. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, knowledgeable staff. Clean waiting area. "
I've had all my work done here for my Santa Fe. I feel they know my car and what I need to keep it running safely. Work is done well and in a timely manner.
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 07/14/2017
Service Type: Maintenance
Review Created: 07/18/2017 02:28 PM
Jim B., Service Director at Buerkle Hyundai responded on 07/19/2017

Sue:

Everyone here appreciates your kind review. 
Thanks and we look forward to seeing you again.

Jim Bonney
Service Director
651-490-6645
jim.bonney@buerkle.com
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