Bumper To Bumper Auto Service


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

101 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
Latest Review about 4 years ago

TIM D. on 08/01/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly Service"
I found the staff, Kristy in particular, along with mechanic, Reed, to be concerned and helpful. I was given professional attention that resolved a dead battery (for my stalled Camry) issue at a nearby location in timely fashion.
Vehicle: Toyota Camry
Service Date: 07/30/2013
Review Created: 08/01/2013 06:01 AM
NORRIS B. on 07/31/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"State Inspection"
Friendly atmosphere - people and facility. However, a correction for your records : Norris Bailey is my insurance agent and my name is Guy Wormald.
Vehicle: Hyundai Sonata
Service Date: 07/27/2013
Review Created: 07/31/2013 05:40 AM
Taylor T. on 07/30/2013
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Taylor said the business did a really good job.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 07/25/2013
Review Created: 07/30/2013
This review was collected via phone interview by Customer Research Inc.
KENT T. on 07/25/2013
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Loved the new girl up front"
Left my car for an oil change and tire rotation. Unfortunately the request for the tire rotation wasn't heard and therefore not done and I didnt have time to leave it again. The oil change was very quick and the front desk person was extra nice. Definitely plan on going back.
Vehicle: Buick Enclave
Service Date: 07/23/2013
Review Created: 07/25/2013 07:52 AM
Michael B. on 07/25/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Michael said the experience was wonderful. His vehicle is running like a champion. He had some questions about some smaller problems. When he picked his vehicle up, he found that they fixed them for free.
Vehicle: Ford Mustang
Category: Service
Service Date: 07/22/2013
Review Created: 07/25/2013
This review was collected via phone interview by Customer Research Inc.
David S. on 07/23/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Sue. She said she has been happy with everything and the owner is awesome.
Vehicle: Subaru Outback
Category: Service
Service Date: 07/19/2013
Review Created: 07/23/2013
This review was collected via phone interview by Customer Research Inc.
Mike S. on 07/17/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mike said the business did a good job.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 07/10/2013
Review Created: 07/17/2013
This review was collected via phone interview by Customer Research Inc.
Joel H. on 07/17/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joel said the staff at this business is very nice. He would definitely recommend them to others. It was a good experience for him.
Vehicle: Honda Accord
Category: Service
Service Date: 07/11/2013
Review Created: 07/17/2013
This review was collected via phone interview by Customer Research Inc.
Joe C. on 07/17/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joe said this business provided good service.
Vehicle: Kia Optima
Category: Service
Service Date: 07/12/2013
Review Created: 07/17/2013
This review was collected via phone interview by Customer Research Inc.
Brian F. on 07/17/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brian said the business had a fair price and a quick turnaround. It was a great experience.
Vehicle: Dodge Pickup
Category: Service
Service Date: 07/09/2013
Review Created: 07/17/2013
This review was collected via phone interview by Customer Research Inc.
WENDY C. on 07/10/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice people and completed service quickly & efficiently "
Excellent! Highly recommend
Vehicle: Ford Explorer
Service Date: 07/09/2013
Review Created: 07/10/2013 08:31 PM
CHRIS W. on 07/07/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast, Friendly, and Effective"
Dave and team once again made my trip to the auto shop a seamless and pain-free transaction. This makes Bumper to Bumper 2 for 2 on making the auto service experience simple and enjoyable. I won't take my car anywhere else!
Vehicle: Honda Accord
Service Date: 07/05/2013
Review Created: 07/07/2013 09:48 AM
WARREN L. on 07/06/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Diagnostic Excellence - Outstanding Work!"
Ed and his team did a fantastic job in identifying the mysterious problem with this car that has been the biggest headache for any car I have ever owned. They went the extra mile to make sure the job was done right with the right tools and a genuine GM part. I gave a 5-star rating only because 10 was not available!
Vehicle: Pontiac Grand Prix
Service Date: 07/03/2013
Review Created: 07/06/2013 06:53 AM
Joe L. on 06/29/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Jackson. He said this business does excellent jobs and they complete the work really fast.
Vehicle: Honda Pilot
Category: Service
Service Date: 06/10/2013
Review Created: 06/29/2013
This review was collected via phone interview by Customer Research Inc.
Brian M. on 06/29/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brian said the service was quick and the business took real good care of him.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 06/26/2013
Review Created: 06/29/2013
This review was collected via phone interview by Customer Research Inc.
Derek W. on 06/27/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Derek said the service was quick and the business did a good job.
Vehicle: Ford Mustang
Category: Service
Service Date: 06/22/2013
Review Created: 06/27/2013
This review was collected via phone interview by Customer Research Inc.
Matt H. on 06/27/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Matt said this business worked quickly and they did a good job.
Vehicle: Cadillac DeVille
Category: Service
Service Date: 06/21/2013
Review Created: 06/27/2013
This review was collected via phone interview by Customer Research Inc.
ROSS F. on 06/24/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
From your personnel greeting me on walking in to calling when vehicle was ready for pickup to driving away, excellent service, on time and done right, very fine operation
Vehicle: Chevrolet S10 Pickup
Service Date: 06/04/2013
Review Created: 06/24/2013 06:03 AM
Julie V. on 06/24/2013
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Julie said it took a long time, but they were very apologetic.
Vehicle: Kia Sorento
Category: Service
Service Date: 06/19/2013
Review Created: 06/24/2013
This review was collected via phone interview by Customer Research Inc.
Monika L. on 06/18/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Monika said the service was pleasant and she did not have to wait long. The business took care of the issues with the vehicle.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 06/08/2013
Review Created: 06/18/2013
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 101 in total