Burgess Auto Services


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

352 Reviews

99% Would Recommend
Latest Review 15 days ago
Christa B. on 08/07/2017
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Spoke with Hope. She said this business took care of everything with her vehicle. She would recommend them to others.
Vehicle: BMW X5
Category: Service
Service Date: 08/05/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Regina G. on 08/03/2017
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Regina said the staff was great and informative. She said Steve was great. They were the only ones who were able to fix her vehicle.
Vehicle: Mercedes-Benz CLK-Class
Category: Service
Service Date: 07/26/2017
Review Created: 08/03/2017
This review was collected via phone interview by Customer Research Inc.
Mitchell B. on 07/25/2017
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"Awesome, as always"
Fast & trustworthy service. 10+ satisfied customer.
Vehicle: Honda CR-V
Service Date: 07/18/2017
Review Created: 07/25/2017 07:33 AM
Bobby D. on 07/25/2017
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Spoke with Jan. She said the service was great and they did exactly what they said they would do.
Vehicle: Mercedes-Benz S550
Category: Service
Service Date: 07/24/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Richard C. on 07/22/2017
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Richard said the business did a good job.
Vehicle: Mercedes-Benz ML430
Category: Service
Service Date: 07/19/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Brenda B. on 07/16/2017
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"Great Service!"
Friendly, informative customer service from Steve. Bucky and the technicians always try to give same day service.
Vehicle: Honda Accord
Service Date: 07/13/2017
Review Created: 07/16/2017 06:33 PM
Frank P. on 07/14/2017
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Frank said he has used them for 20-30 years. Bucky is a fine person. They are honest and prompt. The service was great.
Vehicle: Mercedes-Benz 280SE
Category: Service
Service Date: 07/12/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Dawn E. on 07/13/2017
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Dawn said they kept their promise, they had the vehicle done in a timely manner and they fixed it.
Vehicle: Toyota Prius
Category: Service
Service Date: 07/11/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
Melissa M. on 07/12/2017
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Melissa said the staff provides great service, and they take great care of their customers.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 06/22/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
Mythy C. on 07/10/2017
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Mythy said she completely trusts them and they always do a good job.
Vehicle: Lexus RX 350
Category: Service
Service Date: 07/05/2017
Review Created: 07/10/2017
This review was collected via phone interview by Customer Research Inc.
Ken W. on 07/10/2017
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Spoke with Jessica. She said they are quick to fix the issue.
Vehicle: BMW 528i
Category: Service
Service Date: 05/30/2017
Review Created: 07/10/2017
This review was collected via phone interview by Customer Research Inc.
Charlotte R. on 07/06/2017
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Charlotte said they did a good job.
Vehicle: Mercedes-Benz GLK350
Category: Service
Service Date: 06/29/2017
Review Created: 07/06/2017
This review was collected via phone interview by Customer Research Inc.
Kerry S. on 06/27/2017
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"Kerry Sikes - 2001 SLK 320"
Happy with my how my vehicle was serviced and the way I am treated each time.
Vehicle: Mercedes-Benz SLK320
Service Date: 06/26/2017
Review Created: 06/27/2017 02:47 AM
Tom B. on 06/26/2017
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"Through his honesty, he foregoed and saved me $1700"
When my wife's 2012 Lexus showed both an engine and transmission warning light on the dash but would only go 40MPH, I feared the worse. We took the car to Bucky and after diagnosing it BUT before commencing work, Bucky called to give me the detail of what the vehicle needed. As he gave me the details, the information sounded very familiar to an extended warranty letter I had received from Lexus mentioning the same problem that Bucky was explaining to me. Bucky estimated the repair at $1700, but agreed it best to drive the car to the Lexus dealership for warranty repair. While Bucky lost the $1700 he could have made from the repair, it was money that he saved me. Just another reason to do business at Burgess.
Vehicle: Lexus GX 460
Service Date: 06/23/2017
Review Created: 06/26/2017 01:25 PM
Adam C. on 06/19/2017
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Adam said the man up front was very knowledgeable and kind.
Vehicle: Nissan Versa
Category: Service
Service Date: 06/16/2017
Review Created: 06/19/2017
This review was collected via phone interview by Customer Research Inc.
Samuel M. on 06/13/2017
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Samuel said they did a really good job.
Vehicle: Mercedes-Benz E320
Category: Service
Service Date: 06/09/2017
Review Created: 06/13/2017
This review was collected via phone interview by Customer Research Inc.
Cecilio P. on 06/10/2017
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Cecilio said this business provided him with really good service.
Vehicle: Toyota Corolla
Category: Service
Service Date: 06/09/2017
Review Created: 06/10/2017
This review was collected via phone interview by Customer Research Inc.
Perry M. on 06/07/2017
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"Auto Service"
Great work
Vehicle: Toyota Highlander
Service Date: 06/06/2017
Review Created: 06/07/2017 04:20 PM
Nelson M. on 06/07/2017
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Nelson said the service at this business was good.
Vehicle: BMW 335i
Category: Service
Service Date: 06/06/2017
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
Amanda S. on 06/02/2017
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Amanda said the technician is very knowledgeable and the prices are competitive. They do great work.
Vehicle: Honda Accord
Category: Service
Service Date: 05/23/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 352 in total