ReScore Reviews™ (18)

ReScore
Overall Rating 4.61111/5Overall Rating 4.61111/5Overall Rating 4.61111/5Overall Rating 4.61111/5rating 4.61111
Original
Overall Rating 2.61111/5Overall Rating 2.61111/5rating 2.61111rating 2.61111rating 2.61111
96% Would Recommend
87% Business Response
Latest Review about 22 hours ago
Angelika H. on 08/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Consistent, professional and courteous service."
The team at Burlington Hyundai takes great care to make sure that the customer has information regarding service and repairs in order to make informed decisions regarding the maintenance of their vehicle.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/22/2017 03:45 AM
Verified Customer on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Close to work and service "
Yes nice company
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/21/2017 05:17 PM
Robert R. on 08/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"VERY ACCOMIDATING"
YES.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/21/2017 02:50 PM
Verified Customer on 08/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service"
Service was good
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/21/2017 11:56 AM
Dean B. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Everything went smoothly and in a timely manner. Appreciated having a loaner vehicle to use while our maintenance was being done.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/18/2017 03:25 PM
Robert M. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Dealership"
Great place with good people
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/18/2017 11:50 AM
Verified Customer on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" customer service representatives"
Very friendly customer service representatives
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/18/2017 07:11 AM
Verified Customer on 08/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Fine service, no issues"
Great to have a car service drop me off while my car is serviced. Everything went well.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/17/2017 07:13 PM
Linda R. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"they are effiecent,on time and aim to please"
good service
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/17/2017 09:07 AM
Erika P. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Really nice service writers "
always bring my car here great service never feel like thete upselling
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 08/10/2017
Service Type: Maintenance
Review Created: 08/17/2017 06:18 AM
Rainville's R. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"SHOP OWNER"
GOOD SERVICE
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/16/2017 04:53 AM
Kimberly B. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Shuttle"
I am happy with all the service I have received at the Hyundai dealership. My one want would be for a walk way between service and the showroom. On rainy days it is not great to have to walk around the outside.
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 08/10/2017
Service Type: Maintenance
Review Created: 08/15/2017 12:44 PM
Verified Customer on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Execellent Customer service"
Friendly & courteous....from the person who answered my call to the mechanic
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/10/2017 12:43 PM
Edward H. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great job"
Burlington Hyundai did a great job is fixing the problem. The issue is with Hyundai corporate - the problem (faulty fuel sensors) are a known problem with thousands of these having to be replaced. This should have been a recall item.
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/10/2017 11:38 AM
Daniel W. on 08/08/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Disappointing "
Terrible customer service. Not recommended.
Vehicle: 2007 Hyundai Entourage
Category: Service
Service Date: 07/31/2017
Service Type: Maintenance
Review Created: 08/08/2017 11:35 AM
Eric S., Service Manager at Burlington Hyundai responded on 08/11/2017

Good morning,

Thanks for taking the time to speak with me.

Eric Sansone
Service Manager
Burlington Hyundai
(802) 448-3843
erics@burlingtoncars.com
Wayne S. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I have never felt that my car was over serviced or that service was too expensive, the staff is friendly and seems very honest. The waiting area is pleasant if you decide to wait for the work to be performed."
I would definitely recommend Burlington Hyundai for service and would be reluctant to take my car any other place.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 08/02/2017
Service Type: Maintenance
Review Created: 08/08/2017 10:45 AM
William P. on 08/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly environment "
Top notch service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/01/2017
Service Type: Repair
Review Created: 08/05/2017 03:04 AM
Mary R. on 08/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"routine service visit"
Knowledgeable technicians and friendliness
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/29/2017
Service Type: Repair
Review Created: 08/02/2017 02:31 PM
Verified Customer on 08/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Number 1 in customer satisfaction."
Greatly appreciate that Brady (management) listens to customers and places customer satisfaction #1. Brady, Thank you again.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 07/29/2017
Service Type: Repair
Review Created: 08/02/2017 11:48 AM
Sandra J. on 08/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast easy scheduling, honest assessment and clean car! "
Yes!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 07/26/2017
Service Type: Repair
Review Created: 08/01/2017 03:23 PM
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