ReScore Reviews™ (17)

ReScore
Overall Rating 4.5882353/5Overall Rating 4.5882353/5Overall Rating 4.5882353/5Overall Rating 4.5882353/5rating 4.5882353
Original
Overall Rating 2.58824/5Overall Rating 2.58824/5rating 2.58824rating 2.58824rating 2.58824
96% Would Recommend
96% Business Response
Latest Review 3 days ago
Verified Customer on 05/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Warranty service"
They took care of it and gave me a loaner
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/18/2017
Service Type: Repair
Review Created: 05/27/2017 10:56 AM
Susannah E. on 05/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Employees are customer service oriented. "
Thanks.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 05/23/2017
Service Type: Maintenance
Review Created: 05/26/2017 12:40 PM
Kristine B. on 05/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely"
Responsive
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/22/2017
Service Type: Repair
Review Created: 05/25/2017 05:19 PM
Verified Customer on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely service"
I was recently there for a 30 thousand mile service. They took care of my vehicle promptly and also replaced a faulty sensor while doing the work and a state inspection. Well done.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 05/18/2017
Service Type: Repair
Review Created: 05/23/2017 03:30 PM
Verified Customer on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Service Dept Burlington VT"
Fast, Friendly, Quality Service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/17/2017
Service Type: Repair
Review Created: 05/22/2017 08:56 PM
Sheila J. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Seamless Service!"
All the people at Hyundai are awesome. They always provide first rate honest service. Timing is super important for me since I use my car for work and I never have had any problems getting my car back when I needed it. Five stars across the board!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 05/17/2017
Service Type: Maintenance
Review Created: 05/22/2017 10:49 AM
Nancy C. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It was convenient"
They did a good job
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 05/11/2017
Service Type: Maintenance
Review Created: 05/19/2017 05:49 PM
Verified Customer on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous Care"
Always courteous and easy to deal with. Never had an issue with the service.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 05/08/2017
Service Type: Maintenance
Review Created: 05/16/2017 02:22 PM
Verified Customer on 05/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good Service Dept"
Service is usually good; however car wash needs much improvement.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 05/11/2017
Service Type: Repair
Review Created: 05/16/2017 02:06 PM
Verified Customer on 05/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service"
The service was done well and on time. And they wash the car and give you a cookie!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 05/10/2017
Service Type: Repair
Review Created: 05/15/2017 04:32 PM
Verified Customer on 05/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wow!"
Excellent job
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 05/09/2017
Service Type: Maintenance
Review Created: 05/15/2017 07:34 AM
Stephen L. on 05/14/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"People were good, inferior products make for a dissatisfied customer"
Felt like I was taken advantage of. Makes us think twice now about trading with Hyundai a third time!
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 05/09/2017
Service Type: Maintenance
Review Created: 05/14/2017 05:19 AM
Eric S., Service Manager at Burlington Hyundai responded on 05/15/2017

Good morning Stephen, 

Pleaase give me a call when you can so that I may have a chance to address your concerns.  If there is something I can do for you, I will.  I look forward to speaking with you.

Thank you,

Eric Sansone
Service Manager
Burlington Hyundai
(802) 448-3843
erics@burlingtoncars.com
Verified Customer on 05/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional "
Good service
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 05/09/2017
Service Type: Maintenance
Review Created: 05/12/2017 04:00 PM
David R. ReScore Review on 05/23/2017
ReScore
Overall Rating 1/5rating 1rating 1rating 1rating 1
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Surecritic checkman logo Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Not so much ....."
I always feel like a 'mark' when I'm at this dealership. The people I've dealt with all seem to think the place is fantastic, maybe I'm just slow! Anyway, I don't have to worry about this dealership anymore. I will never again deal with Burlington Hyundai, nor, for that matter, with Hyundai at all.
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 05/05/2017
Service Type: Repair
Review Created: 05/12/2017 11:18 AM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Quite unprofesional"
Sales manager and salesman I bought my first Sonata through, laughed at me when I presented my proposal to buy two new Hyundai's. I bought a Mercedes.
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 05/05/2017
Service Type: Repair
Review Created: 05/12/2017 11:18 AM
Eric S., Service Manager at Burlington Hyundai responded on 05/12/2017

Good afternoon David,

I'm sorry to hear your experience in our service department did not meet your expections.  Please call me when you have a moment so we can dicuss weny wrong and to see if there is way I can make it up to you.  Hope to hear from you soon.

Thank you,

Eric Sansone
Service Manager
Burlington Hyundai
(802) 448-3843
erics@burlingtoncars.com
Verified Customer on 05/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Top notch service "
Thorough care from the service desk to the technician, it's all good!
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 05/06/2017
Service Type: Maintenance
Review Created: 05/10/2017 06:23 PM
Verified Customer on 05/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
They always exceed my expectations!
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 05/05/2017
Service Type: Maintenance
Review Created: 05/10/2017 04:03 PM
Glenn M. on 05/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Done well and timely"
Done well and timely.
Vehicle: 2009 Hyundai Elantra
Category: Service
Service Date: 05/05/2017
Service Type: Maintenance
Review Created: 05/10/2017 01:04 PM
Jeanne L. on 05/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Burlington"
Always professional in work and manner.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 05/05/2017
Service Type: Maintenance
Review Created: 05/10/2017 12:10 PM
Verified Customer on 05/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Excellent service."
Please see previous comment section for review. This section seems redundant...
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 05/01/2017
Service Type: Maintenance
Review Created: 05/05/2017 03:22 PM
Eric S., Service Manager at Burlington Hyundai responded on 05/08/2017

Good morning Jacob,

Thank you for the feedback.  It's always helpful.  Please give me a call when you can so I can go over the service and get you the itemized list of the service preformed.  

Thank you,

Eric Sansone
Service Manager
Burlington Hyundai
(802) 448-3843
erics@burlingtoncars.com
RICHARD H. on 05/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Great
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 04/28/2017
Service Type: Repair
Review Created: 05/03/2017 10:58 AM
Displaying Review 1 - 20 of 548 in total