Burnsville Auto Repair


Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

675 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
Latest Review 13 days ago
Robert S. on 05/17/2017
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Robert said the business was very respectful, and responsible. They also had good prices. He said he was very pleased to support a local business.
Vehicle: Lincoln MKZ
Category: Service
Service Date: 05/15/2017
Review Created: 05/17/2017
This review was collected via phone interview by Customer Research Inc.
Tyler N. on 05/16/2017
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Tyler said the business was very helpful and kind. They gave the incorrect diagnosis, so he'll have to go back again.
Vehicle: Chevrolet Cobalt
Category: Service
Service Date: 05/12/2017
Review Created: 05/16/2017
This review was collected via phone interview by Customer Research Inc.
DALE P. on 05/11/2017
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"Reasonably priced"
Was in and out in less than 45min for oil change and lube
Vehicle: Dodge Pickup
Service Date: 05/10/2017
Review Created: 05/11/2017 08:53 PM
Nick P. on 05/10/2017
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Nick said this business provided good service.
Vehicle: Saturn SC2
Category: Service
Service Date: 05/08/2017
Review Created: 05/10/2017
This review was collected via phone interview by Customer Research Inc.
Luke H. on 05/09/2017
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Luke said it was smooth. It wasn't too long of a wait.
Vehicle: Oldsmobile Alero
Category: Service
Service Date: 05/05/2017
Review Created: 05/09/2017
This review was collected via phone interview by Customer Research Inc.
Theng K. on 05/05/2017
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Theng said they did a good job.
Vehicle: Lexus LX 570
Category: Service
Service Date: 05/03/2017
Review Created: 05/05/2017
This review was collected via phone interview by Customer Research Inc.
Tracy J. on 05/03/2017
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Tracy said she had a good experience with this business, and she did not have any problems with them.
Vehicle: Chevrolet Tracker
Category: Service
Service Date: 05/02/2017
Review Created: 05/03/2017
This review was collected via phone interview by Customer Research Inc.
PHIL B. on 04/25/2017
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"Friendliness and service, clean bathrooms always nice to see!"
Great!
Vehicle: Ford Focus
Service Date: 04/24/2017
Review Created: 04/25/2017 01:11 PM
GARY I. on 04/24/2017
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"Changed my headlamp bulb"
Auto dealership said they would charge $70 labor to change a burned out headlamp bulb. I brought the new bulb to this station and Byron kindly changed the bulb and charged me $0----what a blessing! Thank you, Byron.
Vehicle: Nissan Sentra
Service Date: 04/07/2017
Review Created: 04/24/2017 06:28 AM
Marylin G. on 04/22/2017
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Marylin said she has been to this business before several times, and has always been treated very well. They are very polite, and professional people.
Vehicle: Cadillac SRX
Category: Service
Service Date: 04/19/2017
Review Created: 04/22/2017
This review was collected via phone interview by Customer Research Inc.
Michelle S. on 04/20/2017
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Michelle said that when she visited this business she was unsure if she needed synthetic oil and they were able to look it up let her know what her options were. They were very friendly. They offered her free coffee and they let her know that she could wait there or leave. They gave her an accurate estimate about how long it would take.
Vehicle: Honda Pilot
Category: Service
Service Date: 03/23/2017
Review Created: 04/20/2017
This review was collected via phone interview by Customer Research Inc.
LORI H. on 04/15/2017
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"Oil change and rotate tires"
Quality people and quality job
Vehicle: Toyota Tundra
Service Date: 04/13/2017
Review Created: 04/15/2017 05:17 AM
Nick W. on 04/15/2017
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Nick said this business had great service.
Vehicle: Dodge Dakota
Category: Service
Service Date: 04/13/2017
Review Created: 04/15/2017
This review was collected via phone interview by Customer Research Inc.
Gerald D. ReScore Review on 04/28/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Gerald said they resolved the issue by giving him a free oil change.
Vehicle: Chrysler 200
Category: Service
Service Date: 03/24/2017
Review Created: 04/14/2017
This review was collected via phone interview by Customer Research Inc.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Gerald said he did not understand why he paid for a whole part for his vehicle when the service only needed a part of it.
Vehicle: Chrysler 200
Category: Service
Service Date: 03/24/2017
Review Created: 04/14/2017
This review was collected via phone interview by Customer Research Inc.
PERRY L. at Burnsville Auto Repair responded on 04/17/2017

I talked with Gerald and he thought it was the dealership calling in regards to a part he was trying to get for his car.  We only had done an oil change for him and had no problems with that.

Paul G. on 04/13/2017
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Paul said the employees were prompt and accurate. They knew what they were doing and they performed a thorough examination of his vehicle.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 04/11/2017
Review Created: 04/13/2017
This review was collected via phone interview by Customer Research Inc.
Steve B. on 04/08/2017
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Steve said the business is fine and he is happy with it. Everything was completed to his satisfaction.
Vehicle: Chrysler Cirrus
Category: Service
Service Date: 04/05/2017
Review Created: 04/08/2017
This review was collected via phone interview by Customer Research Inc.
AMBER N. on 04/07/2017
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"Your employees! "
Everyone there is super helpful, they always explain everything and always make sure I get out of there on time.
Vehicle: Mazda 3
Service Date: 04/05/2017
Review Created: 04/07/2017 01:58 AM
Skaylar L. on 04/06/2017
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Spoke with Teri. She said she would recommend this business to others.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 03/30/2017
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
DAN B. on 04/03/2017
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"295 and goiong strong"
Thanks for getting me up to 295,000 miles; I'm thinking of shooting for 400K!
Vehicle: Pontiac Vibe
Service Date: 03/30/2017
Review Created: 04/03/2017 11:19 AM
KENNETH J. on 04/01/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Tires balance and mounting"
I thought the cost was way to high!!!!!
Vehicle: Cadillac STS
Service Date: 03/31/2017
Review Created: 04/01/2017 10:58 PM
Displaying Review 1 - 20 of 675 in total