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Burnsville Auto Repair

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(762 Reviews)
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2
Total ReScores
4.5
ReScore Average

Business Details

About

Family owned and operated. Family owned and operated.

Categories
Auto Repair, Oil Change, Tire Sales and Repair
Contact
(952) 890-7406

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
12001 County Rd 11 Burnsville, MN 55337
Burnsville Auto Repair's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(762 Reviews)


LD
gravatar
LIZ D.
Burnsville, MN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/19/2012
verified customer Verified Customer
recent estimate
I hate to give negative feedback but I have to be honest. I recently came in for an estimate. My car was "hiccuping" and acting like it was going to stall out. Upon finishing the $100 estimate your shop came back with a $730 estimate which included a fuel injection cleaning. When I spoke to another shop they highly recomended NOT getting a fuel injection cleaning; not only was it probably unnecessary but more than likely someting the shop just added on to make $. This was VERY dissapointing to hear. As a woman, I know a little about cars but I put my trust in the people who work on it, plus you are in my neighborhood and I would have liked to continued coming there. After getting a $200 tune-up, a tank of good gas and a bottle of fuel injector cleaner my car is running like new. I feel taken advantage of and will not be returning to your shop, nor recommending it.
Not Recommended
Faisal F. from Burnsville Auto Repair responded on 03/22/2012 07:27 AM
I am truly sorry you feel taken advantage of because that is not the intention. We have been servicing fuel injectors and have seen the great results after servicing the injectors and owners have stated that the car has the power and response it had when new. If you google fuel injection cleaning on the internet, you will find many mixed reviews. Some say it is a waste and others bragging it up. I do it to my own vehicle and seen it work and believe in it.
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