B'Yond Automotive


Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

84 Reviews

100% Would Recommend
88% Business Response
Latest Review about 1 year ago

Josh G. on 09/03/2016
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Josh said this business did everything on time. They were quick, polite and easy to work with.
Vehicle: RAM 3500 HD
Category: Service
Service Date: 08/16/2016
Review Created: 09/03/2016
This review was collected via phone interview by Customer Research Inc.
Mark M. on 07/25/2016
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"Front End Work"
The work took longer than I'd hoped but with an older car that has to be expected. They kept me informed on the progress and held to their estimate even though it took them longer than they anticipated.
Vehicle: Jeep Liberty
Service Date: 07/22/2016
Review Created: 07/25/2016 06:48 AM
Carol M. on 07/08/2016
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"Fast and reliable service. "
They service is great and fast. They always seem to fit me in when I need service. If you are looking for a good place to take your car this is it.
Vehicle: Chevrolet Impala
Service Date: 07/06/2016
Review Created: 07/08/2016 05:07 AM
Jay B. on 06/30/2016
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Jay said they did a great job. They had good communication and great customer service.
Vehicle: Audi A4
Category: Service
Service Date: 06/07/2016
Review Created: 06/30/2016
This review was collected via phone interview by Customer Research Inc.
Trevor M. on 06/27/2016
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Trevor said he would recommend the business for service.
Vehicle: Toyota Camry
Category: Service
Service Date: 06/13/2016
Review Created: 06/27/2016
This review was collected via phone interview by Customer Research Inc.
Christopher C. on 06/23/2016
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Christopher said this business fixed exactly what was needed, they had good prices and it was a prompt fixed.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 06/20/2016
Review Created: 06/23/2016
This review was collected via phone interview by Customer Research Inc.
Linda E. on 05/28/2016
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Linda said the service at this business is great. She would recommend them.
Vehicle: Dodge Caliber
Category: Service
Service Date: 05/25/2016
Review Created: 05/28/2016
This review was collected via phone interview by Customer Research Inc.
Chi W. at B'Yond Automotive responded on 05/31/2016

Linda, we appreciate your business.  Thank you for leaving us feedback.

Doni H. on 05/27/2016
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Doni said the business is always courteous, and she is in and out quickly.
Vehicle: Lexus RX 350
Category: Service
Service Date: 05/25/2016
Review Created: 05/27/2016
This review was collected via phone interview by Customer Research Inc.
Chi W. at B'Yond Automotive responded on 05/31/2016

Doni, thank you for your feedback and for bringing your vehicles to B'YOND Automotive.

Larry S. on 05/15/2016
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Larry said this business went above and beyond what he requested them to do.
Vehicle: MINI Cooper
Category: Service
Service Date: 05/11/2016
Review Created: 05/15/2016
This review was collected via phone interview by Customer Research Inc.
Chi W. at B'Yond Automotive responded on 05/17/2016

Larry, nice play on words.  Thank you so much for choosing us to be your automotive shop!

Jason H. on 05/07/2016
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Jason said the employees at this business have great customer service, and they try their best to respect and wow the customers. They get the customer in and done in a timely manner.
Vehicle: Pontiac Bonneville
Category: Service
Service Date: 05/04/2016
Review Created: 05/07/2016
This review was collected via phone interview by Customer Research Inc.
Chi W. at B'Yond Automotive responded on 05/17/2016

Jason, thank you for taking the time to give us feedback.  We appreciate it your business.  

Sophia A. on 04/30/2016
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Sophia said the business provided good service.
Vehicle: Honda CR-V
Category: Service
Service Date: 04/27/2016
Review Created: 04/30/2016
This review was collected via phone interview by Customer Research Inc.
Chi W. at B'Yond Automotive responded on 05/04/2016

Sophia, thank you for feedback!!

Emily M. on 04/27/2016
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Emily said this business always provides great service, but at this last visit she requested that her vehicle be done by 4pm and it wasn't done until 530pm.
Vehicle: Ford Fusion
Category: Service
Service Date: 04/22/2016
Review Created: 04/27/2016
This review was collected via phone interview by Customer Research Inc.
Chi W. at B'Yond Automotive responded on 04/29/2016

Emily, thank you for you understanding regarding your last visit. We appreciate the feedback and look forward to seeing you for your next servicing.

Mary W. on 04/23/2016
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Spoke with Marcy. She said she appreciates the great job the business provides. They were very prompt and clear on the bill. Everything went smoothly and she has no issues.
Vehicle: Chrysler Town
Category: Service
Service Date: 04/18/2016
Review Created: 04/23/2016
This review was collected via phone interview by Customer Research Inc.
Chi W. at B'Yond Automotive responded on 04/28/2016

Marcy, thank you for concise positive feedback.  We look forward to seeing you again.

Caprice E. on 04/23/2016
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Caprice said the receptionist at this business was courteous, and the service was good.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 04/11/2016
Review Created: 04/23/2016
This review was collected via phone interview by Customer Research Inc.
Chi W. at B'Yond Automotive responded on 04/28/2016

Caprice, thank you for the feedback.  It is a pleasure to work with you.

Matt H. on 04/14/2016
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Matt said he bought a vehicle from the business, but the vehicle had an issue with it.
Vehicle: Ford Pickup
Category: Service
Service Date: 04/07/2016
Review Created: 04/14/2016
This review was collected via phone interview by Customer Research Inc.
Chi W. at B'Yond Automotive responded on 04/18/2016

Matt, thank you for the feedback!

Jackie K. on 04/11/2016
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"Treat me with respect "
If I have to have my vehicle worked on, this is the place to go. Staff is knowledge, friendly and they had great coffee :). Plus there are only a 10 minute work to catch the bus. Thank you BYA!!!
Vehicle: Mercury Grand Marquis
Service Date: 04/06/2016
Review Created: 04/11/2016 06:10 AM
Chi W. at B'Yond Automotive responded on 04/13/2016

Jackie, thank you for the feedback.  We are privileged to be your service shop.  Take care, we shall see you for your next oil change.  :)

Denice M. on 04/07/2016
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"Chi is great!"
Timely & always great on communication!
Vehicle: Ford Fusion
Service Date: 04/05/2016
Review Created: 04/07/2016 05:16 AM
Chi W. at B'Yond Automotive responded on 04/07/2016

Denice, Thank you for the feedback and business!

Adam W. on 03/28/2016
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Adam said none of the issues his vehicle was having have been solved since he took the vehicle to this business to resolve said issues.
Vehicle: Ford Pickup
Category: Service
Service Date: 03/18/2016
Review Created: 03/28/2016
This review was collected via phone interview by Customer Research Inc.
Chi W. at B'Yond Automotive responded on 03/29/2016

Adam, thank you for your feedback.  We hope during your next service that your vehicle replicates the sounds we have discussed, so that we can properly address them. 

Pete E. on 03/26/2016
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Pete said he would recommend this business for service.
Vehicle: Acura MDX
Category: Service
Service Date: 03/10/2016
Review Created: 03/26/2016
This review was collected via phone interview by Customer Research Inc.
Chi W. at B'Yond Automotive responded on 03/29/2016

Pete, thank you for taking the time to give us feedback.  We hope to see you for your next service!

Jared T. on 03/24/2016
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Jared said the business fixed his vehicle, and helped him out with a ride, when he was stranded. They followed up with him during the day.
Vehicle: Chevrolet Blazer
Category: Service
Service Date: 03/22/2016
Review Created: 03/24/2016
This review was collected via phone interview by Customer Research Inc.
Chi W. at B'Yond Automotive responded on 03/28/2016

Jared, thank you for choosing us to repair your vehicle.  We shall see you for your next servicing.  

Displaying Review 1 - 20 of 84 in total