ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 3 days ago
Bob O. on 09/19/2017
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"Fast Reliable Service "
Reliable service all of the time. Everyone's schedule is hectic these days, and scheduling maintenance for your vehicle (which you depend on every day) seems to get postponed often. C&A always makes time to fit you in.
Vehicle: Chevrolet Equinox
Service Date: 09/16/2017
Review Created: 09/19/2017 07:03 AM
Joseph G. on 09/18/2017
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"Clutch replacement"
Job done at the price quoted and completed when promised.
Vehicle: Subaru Forester
Service Date: 09/16/2017
Review Created: 09/18/2017 04:03 AM
Mike S. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mike said the staff fixed his vehicle.
Vehicle: Acura TSX
Category: Service
Service Date: 09/02/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
Robert A. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Robert said he took his vehicle in for routine service and he was prepared to have to leave it overnight. About an hour later he got a call that the vehicle was ready. It was very fast service.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 09/12/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Mark D. on 09/14/2017
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"Great Automotive repair shop. "
Excellent repair shop with excellent customer service. I have purchased new tires from the facility, had several oil changes done so far as well as tire rotations. Very satisfied with work and products.
Vehicle: Toyota Prius c
Service Date: 09/05/2017
Review Created: 09/14/2017 05:09 AM
Brian R. on 09/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Brian said this business was easy to work with.
Vehicle: INFINITI G37 Coupe
Category: Service
Service Date: 09/09/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
John R. on 09/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job!"
I'll say all the technicians that has worked on my car has done a fabulous job. Car rides like new again. Thanks.
Vehicle: Chevrolet Equinox
Service Date: 08/30/2017
Review Created: 09/10/2017 12:11 PM
George m. on 09/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Knowledgeable staff"
.
Vehicle: Ford Mustang
Service Date: 09/02/2017
Review Created: 09/05/2017 10:34 AM
Steve D. on 09/05/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Flat tire repair"
Took a flat tire to be repaired. I had taken them the tire off the car. Had a screw sticking out of it. Final cost was $29.00. Very expensive for a plug!
Vehicle: Ford Focus
Service Date: 08/18/2017
Review Created: 09/05/2017 05:44 AM
Jerry D., Owner at C & A Auto Service responded on 09/06/2017

Thank you Steve for letting me know your concerns.
So you know it's not just a plug, on all flat tires we remove tire from rim to inspect the tire from the inside for damage, then we prep the tire to install a patch plug from the inside because this is the only accepted repair from the manufactuer. Once the patch is installed we  clean the rim and remount the tire to the rim, then balance the wheel.
It does cost more then just a plug to get  you have a properly repaired tire, which we feel is worth it.
Thank you again for your comments and hope to see you in the furure.

Jerry Deslandes
Owner
845-628-8472
Joann U. on 09/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"liberty"
friendly with quick service
Vehicle: Jeep Liberty
Service Date: 09/02/2017
Review Created: 09/04/2017 04:33 AM
Mary M. on 09/03/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly service"
Made me feel comfortable.
Vehicle: Jeep Liberty
Service Date: 09/01/2017
Review Created: 09/03/2017 01:12 AM
Glenn T. on 08/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt and courteous service"
Have been bringing my cars here for the last 2 years and has always been extremely satisfied with their service
Vehicle: Mercedes-Benz SLK-Class
Service Date: 08/26/2017
Review Created: 08/27/2017 10:02 AM
TOM P. on 08/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service with a smile. Always willing to do the right thing. "
Needed 4 new tires for my Sierra Denali truck. They explained the differences of the tires and asked what I was looking for. Not just sell me a tire they wanted to move. Had the truck done in what seemed like no time. Even put my spare back up in the truck. These guys are great!!
Vehicle: GMC Sierra 1500
Service Date: 08/25/2017
Review Created: 08/27/2017 04:14 AM
Gonzalo B. on 08/24/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Hyundai Tucson"
I didn't like the way you did business with us in the first place. First you lied to us about the work you did and then the car was still not running the right way. I think your prices are little too high.
Vehicle: Hyundai Tucson
Service Date: 08/02/2017
Review Created: 08/24/2017 06:30 PM
Harold W. on 08/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My Saab 93"
Katie is so helpful and my visit so Fast ...!
I enjoy bringing my car there for service.
Vehicle: Saab 9-3
Service Date: 08/21/2017
Review Created: 08/23/2017 05:11 AM
John C. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A pleasure "
These guys are friendly and do great work.
Vehicle: Hyundai Elantra
Service Date: 08/14/2017
Review Created: 08/15/2017 04:21 AM
Geoffrey G. on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick Tire Fix with No Hassle"
Called C&A after a slow leak in a tire appeared twice in 4 days. Knew it had to be something in the tire. Called C&A and they took the car immediately. Found the issue and sealed the tire from the inside and saved me the expense of a new tire.
Vehicle: Honda Odyssey
Service Date: 08/09/2017
Review Created: 08/13/2017 06:22 AM
Dennis D. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest and don't try to upsell "
Good service good job
Vehicle: Honda Civic Cpe
Service Date: 08/08/2017
Review Created: 08/10/2017 05:40 PM
Celia W. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Celia said this business took her in right away. They were very pleasant and they performed all of the services she asked them to.
Vehicle: Honda CR-V
Category: Service
Service Date: 08/04/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Joanna N. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joanna said she received great service.
Vehicle: Honda Civic Cpe
Category: Service
Service Date: 08/07/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
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