California Auto Centers


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

929 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
Latest Review 2 days ago
CRAIG H. on 04/29/2017
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"Cal Auto Center overview"
Friendly and knowledgable team that delivers first class customer service
Fix your car right the first time, in a timely manner and with reasonable pricing
Vehicle: Chevrolet Cobalt
Service Date: 04/26/2017
Review Created: 04/29/2017 08:14 AM
GARY G. on 04/28/2017
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"Routine Service"
Smog test - quick in and out.
Vehicle: Mazda Tribute
Service Date: 04/27/2017
Review Created: 04/28/2017 10:07 AM
Bill E. on 04/28/2017
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Bill said they did a great job.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 04/26/2017
Review Created: 04/28/2017
This review was collected via phone interview by Customer Research Inc.
Ida H. on 04/28/2017
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Ida said the service was good at the business, and she appreciated the way she was treated.
Vehicle: Toyota Corolla
Category: Service
Service Date: 04/26/2017
Review Created: 04/28/2017
This review was collected via phone interview by Customer Research Inc.
DAPHNE W. on 04/26/2017
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"customer service"
We keep coming back because they are awesome. Great customer service. Honest and professional service, along with a fair price to get it done!
Vehicle: Nissan Frontier
Service Date: 04/24/2017
Review Created: 04/26/2017 07:14 AM
Bret R. on 04/25/2017
Recommended badge inactive Recommended
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Bret said they told him they would finish that day and they did not. He stated they pretty much wasted his day but they did waive the labor charges.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 04/22/2017
Review Created: 04/25/2017
This review was collected via phone interview by Customer Research Inc.
RICARDO F. on 04/23/2017
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"Service"
Good service
Vehicle: Chrysler 300
Service Date: 03/28/2017
Review Created: 04/23/2017 03:00 AM
CARLTON J. on 04/22/2017
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"Always Great Service"
I was fortunate to have found California Auto Center in Murrieta several years ago when I needed a simple smog check. Because of their friendly attitude, great customer service, and attention to detail, I began taking all future family vehicle repair business to their shop. I've never been disappointed and a time or two I've been comped on labor because they wished to to redeem their responsibility as a reputable auto service. I highly recommend you consider these fine folks.
Vehicle: Chevrolet Suburban
Service Date: 04/21/2017
Review Created: 04/22/2017 09:53 PM
VICKI V. on 04/22/2017
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"THE OWNER "
Excellent service, great quality work. Stands behind everything they do. It's always nice to see Joe.
Vehicle: Infiniti G35
Service Date: 04/21/2017
Review Created: 04/22/2017 09:34 PM
STEPHEN Z. on 04/21/2017
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"Outstanding customer service"
Took car in because it wouldn't start, they not only diagnosed the problem quickly and repaired by the next day, but they also inspected the car and listed all things that might need attention in the near future. NO hassles, no pressure, just great service!
Vehicle: Honda Odyssey
Service Date: 04/19/2017
Review Created: 04/21/2017 10:18 AM
JOSEPH M. on 04/19/2017
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"Trust"
I can bring my car in for service and from Erin to the mechanics I am treated like a person. They care that I am satisfied and I never feel I am being ripped off for service not required. I have recommended California Auto to several people
Vehicle: Honda CR-V
Service Date: 04/19/2017
Review Created: 04/19/2017 09:13 PM
Jimmy K. on 04/19/2017
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Jimmy said this business was professional. They were able to get him in and out.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 04/17/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
Sandra W. on 04/15/2017
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Sandra said this business was able to find out what the problem was rather quickly so she did not have a big repair bill. She was thrilled. This business has a lovely waiting area.
Vehicle: Toyota Highlander
Category: Service
Service Date: 04/13/2017
Review Created: 04/15/2017
This review was collected via phone interview by Customer Research Inc.
GARY G. on 04/14/2017
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"Routine Service"
In and out with no up sell. Good people
Vehicle: Mazda 6
Service Date: 04/12/2017
Review Created: 04/14/2017 09:43 AM
NEIL G. on 04/13/2017
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"Old Mercedes brake job (thang)"
Joe and Eric went out of their way to take on a project to service an older Mercedes, which is more complexed and nuanced than newer models. While the price of the service was rather expensive, it was fair and the quality was good. Joe and Eric reached out to me and kept me apprised of the progress and status and for the most part, delivered as promised. This review covers one of five line items in a larger scope of work. Will keep you posted.
Vehicle: Mercedes-Benz 560SL
Service Date: 04/05/2017
Review Created: 04/13/2017 11:26 AM
Karen L. on 04/13/2017
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Karen said everything with this business was fine.
Vehicle: Honda Accord
Category: Service
Service Date: 04/10/2017
Review Created: 04/13/2017
This review was collected via phone interview by Customer Research Inc.
CAROL P. on 04/12/2017
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"Saturn"
I would recommend this place to anyone who is looking for great service, excellent work and fair pricing. This is what they give me every time I bring my car in to be serviced.
Vehicle: Saturn SC1
Service Date: 03/24/2017
Review Created: 04/12/2017 03:44 PM
Richard H. on 04/08/2017
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Richard said this business has a good staff, and they always take care of him when he goes in there. The mechanics are pretty squared away too.
Vehicle: Ford Focus
Category: Service
Service Date: 04/05/2017
Review Created: 04/08/2017
This review was collected via phone interview by Customer Research Inc.
Roger F. on 04/06/2017
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Roger said the business provided good service.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 04/04/2017
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
DANIEL B. on 04/05/2017
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"Convenient "
Brakes work great!
Vehicle: Chevrolet Cavalier
Service Date: 03/31/2017
Review Created: 04/05/2017 08:42 AM
Displaying Review 1 - 20 of 929 in total